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Reviews of Motel 6 Springfield, IL

2 out of 5
Motel 6 Springfield, IL
6011 S 6th Street Rd, Springfield, IL

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1004 reviews" "
Rating 8 - Good. 319 out of 1004 reviews" "
Rating 6 - Okay. 130 out of 1004 reviews" "
Rating 4 - Poor. 89 out of 1004 reviews" "
Rating 2 - Terrible. 88 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patraicia

Business traveller
Disliked: Property conditions & facilities
Unlocked back entrance. Door latch beoken
Stayed 1 night in Apr 2024

10/10 Excellent

Davoyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

6/10 Okay

Shannon

Travelled with partner
Didn't like that they didn't mention no microwave or refrigerator included in the room. Nor do they mention that only one way up to either of the top two floors do to just one elevator located bout at the front deck where u check in. The other choice was stairs to get to the two top floors. And the front deck where u check in didn't know much about the hotel room locations either so was not very helpful.
Stayed 1 night in Apr 2024

8/10 Good

Traysee

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, comfortable bed. Water pressure in shower was weak.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Tom, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Steven

Travelled with family, Travelled with pets
Liked: Staff & service
We had a one night stay with our dogs. The staff we interacted with were very nice. The phone in the room didn't work but wasn't needed.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Steven, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Thanks
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

May

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very sparse amenities...no shampoo in the room. Shower was slow. But otherwise clean.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Charles

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing not to like, the staff was cordial the lobby and shared areas were clean and well maintained, the room was really decent in every regard, very clean, well maintained and up to date. Not only would i readily stay here again i challenge you to find an equivalent value anywhere out there, this was our first motel 6 stay and normally i would stay at a 100-150$ a nite place but this has willing to give a different motel 6 a try on our next trip
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for travel through Illinois. Looking for quiet place to rest. Price is right for bed and bath without paying for "free" shampoo, breakfast and hairdryer. I had no need for stop over and complimentary coffee in the morning.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Claire,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Valerie, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price: clean, comfortable bed, fridge/microwave. Walls are very thin, so you hear some noise, but again, it was a great place to stay for the price.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Valerie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Michelle, Clarksville

Business traveller, Travelled with pets
I stayed in 303 for 1 night on 3/22. I have no idea what was going on, but there was screaming all night, some guy trying to break down a door and a girl in the lobby screaming. I got zero sleep and was scared for my personal safety as it seems the motel was just allowing this to happen and never called police. I ended up having to leave personal items in my room as my door would not open again once I took some belongings to my car. I decided to sacrifice what I left behind instead of trying to get back into the room because I had waited for a break in the screaming and fighting so as not to have anything happen to me. I seriously feared for my personal safety.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Tommie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It. Was. A. Table. Broke. When we got there told the. Guy but. He said ok. I was going to show. It and he said. It's ok and I said no it's not I. Could got hurt. And the. Door. Wood not close at. Room. 303. But. He said it wood be ok and I said ok. Got to go to work from. But. The. Room. Was check in by my husband. Mr. Tommie. Brown it's. Still. Nice there
Stayed 1 night in Mar 2024

2/10 Terrible

Shayla

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager was very rude and disrespectful
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 20, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on Mar 13, 2024
Hi Ismail,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Zero amenities but not necessarily a bad thing. Quick and efficient check in. Only bars of soap, no shampoo but maybe that's how they keep costs down. Room was clean, quiet, and comfortable. Good value for what I needed. A place to sleep.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 13, 2024
Hi PatrickThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Jennifer, Frankfort

Stayed 1 night in Feb 2024

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi George, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in doubt at first,as a travel nurse I highly recommend this motel due to the price,cleanliness and the cool airconditioning.It is very straight forward,you just sleep then go to work.They don’t have a restaurant but you don’t need it because there are a lot of fast food and restaurants nearby.You can’t beat the price.Will definitely comeback till my assignment is done.
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi AnnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Akico

Disliked: Cleanliness, staff & service, property conditions & facilities
That was dirty. It was not the room was not clean at all. I was so disappointed.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi AkicoThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Shawn,Thank you for the excellent review! Maz K.#Team6

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Sandra, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Ajay, Torrance

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great rates
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on Feb 22, 2024
Hi Ajay, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 Poor

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Rev George

Business traveller
Disliked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Marina

Stayed 7 nights in Jan 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Jan 2024

2/10 Terrible

Antonia

3 hrs into our stay we found roaches and bed bugs. And then told me they couldn’t refund my money due to no management on duty
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 24, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Candice

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything would have been ok until we saw roaches. It looks pretty clean when you arrive, until you notice them! I put my bag back in my car because they are NOT traveling home with me!!!
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 24, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Much cleaner than many comparable hotels.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Andrea

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 17, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Andrea

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 17, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Mary

Disliked: Amenities
Room never got cleaned and all I heard was dogs barking in the room down the hall from me
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Mary,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Korey

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Korey,Thank you for the 5-star rating!Lilith#Team6

4/10 Poor

Meredith

Beds not very comfortable hardly no hot water tub wouldn't drain onther than that it was k i guess
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Meredith,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Emerald

Stayed 2 nights in Dec 2023

10/10 Excellent

Davoyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Dave

Travelled with partner
Liked: Amenities
Great staff
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 21, 2023
Hi Dave, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Davoyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and good location for hotel.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 21, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Charles

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The good place
We got there late n everything was good until we was trying to go to bed n the next room had his TV up loud n the front desk took care of it but they had to call twice to tell them to turn the TV down it was a good stay, very clean n the front desk was very nice n helpful
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 21, 2023
Hi Monica, Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

dave

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Non smoking room smells so bad … it’s really too bad because the hotel could be pretty good! Why put a smoking room beside a non smoking room????? Makes no sense
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 13, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a great priced stay
I stayed here on two separate nights, passing through on a trip. Perfect for those who want a very reasonably priced place to stay with no frills. It was comfortable, clean, and as a single female traveling alone, I felt safe.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Alicen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Midiamond

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
My room had bugs in it. I expressed this to them, they over looked it. I don’t work to pay for a room to have roaches!!!
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6