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Reviews of Delamar Southport

4 out of 5
Delamar Southport
275 Old Post Rd, Southport, CT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 360 reviews" "
Rating 8 - Good. 62 out of 360 reviews" "
Rating 6 - Okay. 18 out of 360 reviews" "
Rating 4 - Poor. 1 out of 360 reviews" "
Rating 2 - Terrible. 5 out of 360 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jerilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Allison, Atlanta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place to stay in area for its walk ability, convenience, luxury, dining, front office staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tim Chung on Apr 27, 2024
Dear Allie,Thank you for your feedback. We appreciate you staying with us, and hope to accommodate you again. Have a pleasant day.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows are sensational! Fresh flowers, cookies , chocolates ,and even the soaps are of the best quality. Always a pleasure to stay there.
Stayed 1 night in Apr 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tim Chung on Apr 27, 2024
Dear Fred,Thank you for your feedback. We appreciate you staying with us, and hope to accommodate you again. Have a pleasant day.

10/10 Excellent

O

Liked: Cleanliness, staff & service, property conditions & facilities
A surprise on all counts. Staff and service excellent. Sound proof windows - important bc my room overlooked I-95. A real gem to find on my travels up the east coast.
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent i love you
Stayed 1 night in Apr 2024
Response from Tim Chung on Apr 27, 2024
Dear Julia,Thank you for your feedback. We appreciate you staying with us, and hope to accommodate you again. Have a pleasant day.

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely conscientious and helpful. The facility was lovely and well-appointed. The only drawback is the constant hum from I-95 a block away.
Stayed 1 night in Mar 2024
Response from Tim Chung on Apr 27, 2024
Dear Dominique,Thank you for taking the time to review your stay. Going forward, we will try our best to offer you rooms away from the highway. We appreciate your feedback, and look forward to accommodating your stay in the near future. Have a pleasant day.

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
The food was fantastic. The bed was amazing. Staff was friendly courteous, a real five star experience.
Stayed 1 night in Feb 2024
Response from Tim Chung on Mar 31, 2024
Dear Jeffrey,Thank you for sharing a positive review about our hotel. We are delighted to read that your stay was up to your expectations. I would like to take this opportunity to welcome you back to the hotel. Happy Easter.

10/10 Excellent

liz

Stayed 1 night in Mar 2024
Response from Tim Chung on Apr 27, 2024
Dear liz,Thank you for your feedback. We appreciate you staying with us, and hope to accommodate you again. Have a pleasant day.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tim Chung on Mar 9, 2024
Dear Kimberly,Thank you for a positive review. We are thrilled that your stay was up to your expectations. We look forward to your next visit meanwhile, best wishes for an uneventful weekend.

10/10 Excellent

PHYLLIS C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tim Chung on Mar 9, 2024
Dear Phyllis,It was an absolute pleasure hosting you here at the Delamar Southport. We are delighted to read that everything went accordingly. We look forward to your next visit meanwhile, best wishes for an uneventful weekend.

10/10 Excellent

eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property was extremely responsive and ready to assistance in any way. We have an electric car and since arriving to the hotel from out of town, needed to charge our vehicle. The availability of charging in the garage made our visit exceptional!
Stayed 1 night in Mar 2024
Response from Tim Chung on Mar 7, 2024
Dear Ms. Eileen,Thank you for taking the time to review your stay. It was our pleasure to have accommodated you to your likings, and we hope we are able to take this opportunity to welcome you back to the Delamar Southport. Have a pleasant day.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tim Chung on Mar 7, 2024
Dear Valued Guest,Thank you for taking the time to review your stay. We are delighted to read that we've met your expectations. Please allow me to take this opportunity welcome you back. Have a pleasant day.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tim Chung on Mar 7, 2024
Dear Valued Guest,Thank you for taking the time to review your stay. We are delighted to read that we've met your expectations. Please allow me to take this opportunity welcome you back. Have a pleasant day.

10/10 Excellent

Noah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were very comfortable in size and amenities. Staff was over the top attentive. Would definitely stay again (we came back this time because of our prior experiences). Bar staff was awesome Sat. night and the managers at the front desk were extremely professional, helpful and genuine.
Stayed 1 night in Feb 2024
Response from Tim Chung on Feb 15, 2024
Dear Noah,Thank you for taking the time to review your stay. I am glad that our team is consistently offering luxury services to all of our guests. Our main focus is to ensure that all guests are receiving professional services during their stay. If there is anything else we can do to make your stay better, feel free to share with our management team. It is always an absolute pleasure having you with us. Take care.Sincerely,Yunwoo (Tim) ChungFront Office Manager

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tim Chung on Feb 15, 2024
Dear Valued Guest,Thank you for taking the time to review your stay. I am delighted to read that everything was up to your expectations. Please allow me to take this opportunity to welcome you back, and we hope you have a wonderful evening.Sincerely,Yunwoo (Tim) ChungFront Office Manager

10/10 Excellent

justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tim Chung on Feb 15, 2024
Dear Justin,We sincerely appreciate your positive feedback. Should you choose to visit us again, please do not hesitate to reach out to the hotel directly, so we are able to offer best available rate. Sincerely,Yunwoo (Tim) ChungFront Office Manager

8/10 Good

Caroline

Stayed 1 night in Jan 2024
Response from Tim Chung on Feb 15, 2024
Dear Caroline,Thank you for your review. It was our pleasure hosting you, and we hope to accommodate your stay in the near future. Sincerely,Yunwoo (Tim) ChungFront Office Manager

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it for the night. Beautiful hotel, amazing breakfast. Only caveat was that we were facing the freeway. I’d put up giant greenery wall or something so guests don’t have to see freeway.. but other than that, top notch experience!
Stayed 1 night in Jan 2024
Response from Tim Chung on Feb 15, 2024
Dear Jennifer,Thank you for sharing your experience. I am sorry that we were not able to offer a room facing courtyard. Moving forward, this will be our priority, and please do not hesitate to reiterate for a courtyard facing room, when booking. We sincerely appreciate your feedback, and we hope to see you again.Sincerely,Yunwoo (Tim) ChungFront Office Manager

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Tim Chung on Feb 15, 2024
Dear Susan,Thank you for taking the time to review your stay. I am happy that we received a perfect score from you. I hope this gives us an opportunity to welcome you back, and we wish you a pleasant day.Sincerely,Yunwoo (Tim) ChungFront Office Manager

8/10 Good

Lynn

Stayed 1 night in Nov 2023
Response from Tim Chung on Feb 15, 2024
Dear Valued Guest,Thank you for taking the time to review your stay. I am delighted to read that everything was up to your expectations. Please allow me to take this opportunity to welcome you back, and we hope you have a wonderful evening.Sincerely,Yunwoo (Tim) ChungFront Office Manager

10/10 Excellent

Michael, Huntington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Delamar Souhport is the best overall hotel in Connectcut. I stay here every chance I get. For the room , thr property, the breakfast, but especially the staff. Couldn't have a more welcoming environment.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Tim Chung on Nov 11, 2023
Dear Mr. Sean,Thank you for providing us with a perfect score. We hope you enjoyed your stay with us and we hope to see you again. Have a pleasant day.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks, very friendly stay, clean, very nice!
Stayed 1 night in Nov 2023
Response from Tim Chung on Nov 11, 2023
Thank you for taking the time provide us with a positive feedback. Our front office team focuses to provide the best customer service possible. Please allow me to take this time to welcome you back and we hope to see you again.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, I felt like I was coming home. The room was impeccably clean and turn down service came every night. Fresh flower in the bathroom. Very comfortable
Stayed 2 nights in Nov 2023
Response from Tim Chung on Nov 11, 2023
Dear Mr. Michael,Thank you so much for taking the time to share a positive review about our hotel. Our hotel is well known for excellent accommodations and our housekeeping team does an excellent job of keeping our hotel clean. We hope to see you again and please do not hesitate to reach out should you have any questions relating to the Delamar Southport.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place in Southport!
The entire experience was superb. Wonderful staff, large room. On site restaurant is excellent. Lovely complimentary breakfast buffet! Highly recommended.
Stayed 2 nights in Nov 2023
Response from Tim Chung on Nov 11, 2023
Dear Ms. Allison,Thank you for taking the time to share a positive review about our hotel. Our complimentary breakfast buffet is several guests' favorite part of our many amenities. Please allow me to take this opportunity to welcome you back and we hope you have a wonderful day.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tim Chung on Nov 11, 2023
Thank you for your response. We hope you enjoyed your stay with us and we hope to see you again.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CT Gem
One of my favorite hotels anywhere. GM Mariya is a gem!
Stayed 1 night in Sep 2023
Response from Tim Chung on Nov 11, 2023
Dear Mr. John,Thank you for taking the time to review the Delamar Southport. Mariya, our general manager, will be more than delighted to witness her recognition and she continues to strive for the hotel to be better. Please allow me to take this opportunity to welcome you back and we wish you have a wonderful day.

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in one hotel. Gorgeous. Safe parking, walkable. Had plans to dine out, walk the beach, but the room is so beautiful w comfortable bed, spacious bathroom w high shower pressure/good bay amenities. Add in best in class hotel dining available for pickup, this place will be my new go to visiting family & kids @ school.
Stayed 1 night in Sep 2023
Response from Tim Chung on Oct 18, 2023
Dear Allison,Thank you for taking the time to review our hotel. I am delighted to read that everything was up to your expectations. Please allow me to take this time to welcome you back and do not hesitate to reach out to the hotel for future reservations.

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff
Stayed 1 night in Aug 2023
Response from Tim Chung on Aug 31, 2023
Thank you an amazing review. We hope to have an opportunity to welcome you back. Have a pleasant day.

10/10 Excellent

jane

Stayed 1 night in Aug 2023
Response from Tim Chung on Oct 18, 2023
Dear Guest,Thank you for taking the time to review our hotel. We hope to see you again and have a pleasant day.

8/10 Good

Nickolai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Tim Chung on Aug 31, 2023
Thank you an amazing review. We hope to have an opportunity to welcome you back. Have a pleasant day.

10/10 Excellent

merrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tim Chung on Aug 31, 2023
Thank you an amazing review. We hope to have an opportunity to welcome you back. Have a pleasant day.

10/10 Excellent

traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doorman ( Almir, i think) was lovely, to the receptionist -Kayleigh @ the front desk. Both warm and gracious. The room was spotless & pretty. We didn’t eat @ the restaurant, only enjoyed a cocktail but it was very inviting with a beautiful patio & fantastic looking menu. We ate across the street at the Grey Goose. My daughter was with me & that was a more fitting menu for her. It too, was perfect! Definitely, 5 star stay!
Stayed 1 night in Aug 2023
Response from Tim Chung on Aug 31, 2023
Dear Traci,Thank you for sharing your experience with our management team. I am beyond thrilled that our front desk team were able to go above and beyond to best accommodate your stay. Please allow me to take this time to welcome you back. We wish you a pleasant day.

6/10 Okay

Jeff

Stayed 1 night in Aug 2023

10/10 Excellent

Yessika

Nice rooms And the Spa was great !
Stayed 1 night in Jul 2023
Response from Tim Chung on Aug 2, 2023
Dear Yessika,Thank you for sharing an amazing review with others. We are delighted to read that everything went accordingly. I would now like to take this opportunity to welcome you back to the Delamar Southport.

6/10 Okay

Honore

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Tim Chung on Aug 2, 2023
Dear Guest,Thank you sharing your feedback. We are disappointed to read that we did not meet up to your expectations. Please allow me to hear back your concerns so our team is able to rectify any possible issues. Thank you for choosing the Delamar Southport and we hope you have a pleasant day.

10/10 Excellent

Yessika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ground!
Stayed 1 night in Jun 2023
Response from Tim Chung on Jul 1, 2023
Dear Guest,Thank you for your kind words and we hope to accommodate your stay in the future. Have a pleasant day.

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lovely bar and restaurant. Peaceful feeling and lovely amenities.
Stayed 1 night in Apr 2023
Response from Tim Chung on Apr 21, 2023
Dear Ms. Jennifer,Thank you for your kind words. I will personally share this review with each department heads. We thank you for choosing the Delamar Southport and we hope you have a wonderful evening.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Very nice staff. Comfy beds. Bar and restaurant also very good. Convenient for Fairfield U and SHU parents.
Stayed 1 night in Apr 2023
Response from Tim Chung on Apr 21, 2023
Dear Ms. Lori,Thank you for sharing your feedback. We appreciate your recent stay and we hope to accommodate your stay again in the near future.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All positives: clean and comfortable property, good service checking in and out, great breakfast, and convenient to Fairfield.
Stayed 2 nights in Mar 2023
Response from Tim Chung on Apr 21, 2023
Dear Ms. Mary,Thank you for sharing your feedback. We appreciate your recent stay and we hope to accommodate your stay again in the near future.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Tim Chung on Mar 30, 2023
Dear Mr. Lawrence,We sincerely appreciate your feedback and we are glad to read that you've enjoyed your stay with us. We hope to accommodate your stay again in the near future.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice.
Stayed 1 night in Mar 2023
Response from Tim Chung on Mar 23, 2023
Dear Guest,Thank you for your kind words. Please allow me to take this opportunity to welcome you back to the Delamar Southport.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competent and attentive staff.
Stayed 1 night in Mar 2023
Response from Tim Chung on Mar 23, 2023
Dear Guest,Thank you for your response. We appreciate your feedback and we hope to accommodate your stay in the near future.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Tim Chung on Apr 6, 2023
Dear Guest,Thank you for your kind score and we hope to accommodate your stay in the near future.

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Tim Chung on Apr 7, 2023
Dear Guest,We thank you for staying with us and we hope to accommodate your stay in the near future.

10/10 Excellent

Liz, Newburyport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms.
Stayed 1 night in Feb 2023
Response from Tim Chung on Mar 5, 2023
Dear Guest,Thank you for staying with us and we hope you have a wonderful day.

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique. Not a typical "franchise". Personal touches. Very friendly and accommodating staff. Attention to details.
Stayed 1 night in Feb 2023
Response from Tim Chung on Feb 16, 2023
Thank you for your kind words. We wish you to accommodate your stay again in the near future.