6/10 Okay
Lee
Travelled with family
May 27, 2024
We were very disappointed in our stay which is such a shame as we have always wanted to stay here. The room wasn’t ready when we arrived at 3pm (check in time) we had to wait about 20 minutes along with about 10 other bookings.
We had a room over looking the cricket ground which was lovely and my Husband thoroughly enjoyed watching the county cricket match. It was disappointing that we couldn’t get into our room at check in so we missed some of the cricket.
On walking through the corridor to our room at about 3.25pm there were lots of plates, bottles and food outside the rooms from room service which remained there until the morning which wasn’t a great impression.
We had dinner at Beefy’s we asked for water but didn’t get asked if we wanted to order a drink so we didn’t bother in the end. The food was ok.
Breakfast was ok.
The spa is very expensive and access should be included in the price of the stay.
We wouldn’t stay here again.
Lee
Stayed 1 night in May 2024