Sundeck

Reviews of Basecamp South Lake Tahoe

3.5 out of 5
Basecamp South Lake Tahoe
4143 Cedar Ave, South Lake Tahoe, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1020 reviews" "
Rating 8 - Good. 288 out of 1020 reviews" "
Rating 6 - Okay. 113 out of 1020 reviews" "
Rating 4 - Poor. 45 out of 1020 reviews" "
Rating 2 - Terrible. 24 out of 1020 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Basecamp had a really good vibe, lots of friendly guests, pet friendly, good food and a variety of live music and a DJ.
Stayed 1 night in May 2024

6/10 Okay

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t check in earlier unless I paid a $100 early check in fee. Front desk guy on the phone was kinda rude. Had to wait for my 4pm clock in so I had to wait around a long time for me to check in. After checking in staff were helpful and nice. Parking can be difficult to find space small area to work with. Hotel bar and hangout area is open to the public so that area was kinda busy with tourist/guests. Overall nice place might come back again won’t know for sure until my stay is over.
Stayed 1 night in May 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service
Great stay for the price. Walkable to beach. Nice outdoor brewery area.
Stayed 1 night in May 2024

10/10 Excellent

allan

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tiffany, Chipley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy rooms, safe and walkable area with an awesome brewery literally on site. One of our favorite places to stay :)
Stayed 2 nights in May 2024

10/10 Excellent

Fred E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly place
Stayed 1 night in May 2024

10/10 Excellent

ashley, donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend! Great staff and great beds! It was great after a long day of hiking
Stayed 1 night in May 2024

8/10 Good

Deibi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in May 2024

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This is really a 2 star motel but it’s clean. The AC didn’t work as expected, we had it set to 65 overnight and it felt warm, we were hot at night. The bedding was very old, worn and torn. It needed replacing. Overall the bed and pillows were not comfortable. The shower stall was tiny and the shower head was too tall for a short person to adjust. The water was spraying outside the door and it was difficult to adjust the head so it didn’t shoot out. TV was tiny. Overall the price was fitting for what we got.
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities
Best familiar place to stay really nice decorated
Stayed 1 night in May 2024

6/10 Okay

Eliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall love the area around the property, the coffee shop, the bar, the hang out area was so cute and relaxing. The only thing, it was hard to get rest because the hallway outside our room is pretty noisy , you could hear people walk back and forth all night.
Stayed 2 nights in May 2024

10/10 Excellent

Anika Ferdous

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great vibes, short walk to the beach or casinos, the brewery downstairs is excellent
Stayed 3 nights in May 2024

6/10 Okay

Krystal

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Great Staff and Service. Was able to check in early wish we were thankful for. Hotel is outdated and had a strange smell inside the rooms. Beds were ok, they had no headboard. The ac unit was nice.
Stayed 1 night in May 2024

8/10 Good

Ann Charmaine, Harbor City

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the shops, ski place, restaurants, casinos and lake.
Stayed 3 nights in Mar 2024

10/10 Excellent

Terri, plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible service staff! very accommodating! comfortable bed. i really loved sitting by the fires after a couple of hours at the casino! Thank you Basecamp! we really had a great stay
Stayed 2 nights in May 2024

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marcin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Tesla charger on site.
Stayed 3 nights in Apr 2024

10/10 Excellent

Pranav

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable. Enjoyed the bunk beds! The rooms very clean. Would definitely stay at this location again!
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 2 nights in Apr 2024

4/10 Poor

Nare

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on May 14, 2024
Thank you for your review. We hope to provide you with a 10 out of 10 experience the next time your travels bring you to Boulder!

8/10 Good

Martha G,

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very noisy when we arrived. It did get quiet in the evening.Great location. We had requested rooms together or close as we were senior traveling together to help each other. One room next door was vacant but we were told it was booked and had 2 single beds. We did say that would not be a problem. No one ever checked into the vacant room. We really do not like to be lied to. The person at the front desk always gave us a different story and was always a different person.
Stayed 1 night in Apr 2024

10/10 Excellent

Korbel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how they have a bunch of interactive things for both adults and kids, from games to fire pits, s’mores to brews! Definitely our number 1 spot in Tahoe to stay for a decent price !
Stayed 2 nights in Apr 2024

10/10 Excellent

Bryce

Liked: Property conditions & facilities
Very nice place to stay for the money…great location and accommodations
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on Apr 29, 2024
Thank you for the kind words and I am very glad you have enjoyed your stay with us at Basecamp Tahoe South! We hope to see you again soon!

8/10 Good

Pravalika

Stayed 1 night in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 29, 2024
Thank you for the kind words and great review. We hope to see you again soon!

10/10 Excellent

Achira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my stay.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 29, 2024
We are very glad to hear that you enjoyed your stay with us at Basecamp Tahoe South. Thank you for the great review and we hope to see you again soon!

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, but could use a little TLC
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on Apr 24, 2024
Thank you for the review and we will share this with our team to ensure the best guest experience for you the next time you visit us.

10/10 Excellent

Hussachai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on Apr 24, 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Yigit

Stayed 2 nights in Apr 2024

8/10 Good

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 24, 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Kyle

Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and cozy place to stay. We really enjoyed it.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for the fantastic review of your recent stay here at Basecamp Tahoe South! I am so glad you had a wonderful time and enjoyed anything specifically mentioned by guest. Thanks again for your kind words. I hope your travels bring you back this way soon!

2/10 Terrible

Foumi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt more like a budget motel. Extremely bad quality room, with noisy floor, fan and electrical.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp Boulder. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

8/10 Good

Ernest

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vibe. Really good restaurant.
Stayed 2 nights in Jan 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for the review of your recent stay here at Basecamp Tahoe South! I hope your travels bring you back this way soon!

10/10 Excellent

James

Stayed 2 nights in Apr 2024

10/10 Excellent

Samy

Travelled with family and small children
Liked: Staff & service
Close to everything.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 15, 2024
Thank you for the review of your recent stay here at Basecamp Boulder and have enjoyed our central location! I hope your travels bring you back this way soon!

6/10 Okay

Candelaria

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Location was great. Very close to casinos, shopping and dining. Also walkable to heavenly gondala and lake beach. For the most part staff friendly (not best customer service on some occasions). The on-site brewery was a plus. Room was average, some smell like carpet was damped. Restroom was not the cleanest (needed some sweeping and mopping) We had to air it out for the first day. We asked housekeeping for towels on the 3rd day and we never got them. Overall it was okay.
Stayed 4 nights in Mar 2024
Response from Cameron Bradberry on Apr 11, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

4/10 Poor

Christopher Rameno

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel staff is very nice and friendly, parking is first come first serve. Beds were clean and comfortable, everything else not so much. Room felt dark only having one light in the middle of the room. Room had a ton of stains on carpet and the fan in the room was caked with dust. Bed liner on the bottom had multiple stains and furniture was pretty beat up and inside room felt dated. Pretty nice hot tub and brewery on property and lots of areas to hang out. Overall stay was okay biggest plus was that the beds were comfortable. Would stay again in a pinch if needed but not my first go to.
Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 11, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great staff. Close to everything we needed.
Stayed 2 nights in Mar 2024
Response from Cameron Bradberrry on Apr 11, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed the clean rooms and friendly staff. Thanks again for your kind words. I hope your travels bring you back this way soon!

8/10 Good

nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very easy experience. Breakfast/Coffee shop is great. Sadly we were locked out of our room at 1am. Had to wait for staff to come and make new cards for room. Other than that it was a good stay.
Stayed 2 nights in Apr 2024
Response from Cameron Bradberry on Apr 11, 2024
Thank you for taking the time to share your thoughts about your recent stay with us. We always appreciate feedback from guests, and we hope to see you again in the near future!

6/10 Okay

Suzi

Disliked: Property conditions & facilities
There shampoo and body wash was empty
Stayed 1 night in Mar 2024
Response from Basecamp South Lake Tahoe on Apr 6, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay

8/10 Good

Brant

Stayed 1 night in Apr 2024
Response from Cameron Bradberry on Apr 29, 2024
Thank you for the great review. We hope to see you again soon!

8/10 Good

Carlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Apr 5, 2024
Thank you for the great review! We hope to see you again soon!

2/10 Terrible

Abhay

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cameron on Apr 5, 2024
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Apr 1, 2024
Thank you for the great review and we hope to see you again soon!

10/10 Excellent

Beretta Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cameron Bradberry on Apr 2, 2024
Thank you for the great review. We hope to see you again soon!

10/10 Excellent

Alma

Stayed 3 nights in Mar 2024
Response from Cameron Bradberry on Apr 24, 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a night or two in South Lake Tahoe
Stayed 1 night in Mar 2024
Response from Cameron Bradberry on Apr 1, 2024
Thank you for the fantastic review of your recent stay here at Basecamp! I am so glad you had a wonderful time and enjoyed your stay with us. Thanks again for your kind words. I hope your travels bring you back this way soon!