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This was the worst hotel! Heavy, heavy fragrance coming out of A/C. We took the top off of the A/C to try to clean it because hotel said they don’t use fragrance. So DIRTY, from elevators to room.
Expedia should remove this property from the list.
Dianne
Stayed 3 nights in May 2024
Response from Shawna Rose on May 21, 2024
Thank you for taking the time to leave us a review. I apologize you did not enjoy your stay while you were visiting the area. We take cleanliness as a high priority. All of our guest should feel comfortable while staying here. I apologize you did not get the same courtesy. We would like to offer a Be My Guest certificate. This allows you a free night stay at any Hampton of your choosing.
Just what you would expect fron Hilton brand. Rooms very clean, king size was outstanding. They are very polite and professional. Hanna, one of the managers was outstanding helping me out with my scheduling.
Bed very comfortable. Good pillows.
TV did not work.
Light at coffee bar did not work.
Heat and cool worked good.
Need a night light.
Breakfast excellent.
Staff very friendly.
Came to go to the country music festival. The hotel itself was nice except it is pet friendly. The room next to ours had a loud barking dog. Called front desk twice and was met with there’s nothing we can do, we called the owners. This went on until after 11p and started again at 7am. Their resolution was points.
We love staying here staff is always welcoming and friendly and it is close to all the places we like to go. Rooms are clean and comfy. It is our favorite place to stay when we come here to visit our grandchildren
I like pets were welcomed and outside lighting was good.
Joseph
Stayed 1 night in Oct 2023
6/10 Okay
Naomi
Sep 27, 2023
Liked: Cleanliness, staff & service
The staff was super friendly and helpful. The toilet ran all night so it was hard to stay asleep, and the water pressure was very poor. But everything was clean and the breakfast was good.
Very nice, ckean rooms and amenities. Staff very helpful with dining suggestions.
Michael Alan
Stayed 1 night in Sep 2023
4/10 Poor
Janice
Travelled with group
Sep 14, 2023
Staff is top notch but my room was dirty when I arrived. Supervisor came up the next morning and cleaned the entire room. Other than that everything else was fine.
We stayed the night here with our dog while visiting family. The staff was outstanding, the hotel itself was super clean and our room was super clean. Its a very pet friendly hotel but you would never know 1 animal was there. There were 4 dogs on our end of the floor alone and you would never know it. I will be staying there again when visiting.
Our check-in experience was great! We had a little problem with our room and got switched promptly. The manager on duty was very accommodating for our young family getting a late check-in. Thank you!