Indoor pool

Reviews of Saskatoon Inn

3.5 out of 5
Saskatoon Inn
2002 Airport Drive, Saskatoon, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 1294 out of 2473 reviews" "
Rating 8 - Good. 698 out of 2473 reviews" "
Rating 6 - Okay. 262 out of 2473 reviews" "
Rating 4 - Poor. 115 out of 2473 reviews" "
Rating 2 - Terrible. 104 out of 2473 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oxana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Thanks
Stayed 4 nights in Apr 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

dominique

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Very unprofessional staff, restaurant is extremely over priced as well
Stayed 2 nights in Apr 2024

10/10 Excellent

Malik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from Saskatoon Inn on Apr 22, 2024
Thank you so much for your positive review! We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Good

Lynn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Dirty outside the doors Inside lobby was clean
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 22, 2024
Thank you for your review and feedback. Spring cleaning is still underway. Please bare with us as we clean up the parking lot in time for summer. We look forward to seeing you again!

10/10 Excellent

Brianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a quick stay
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 22, 2024
Thank you very much Brianne for your positive review. We are happy to hear you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Julie

So beautiful
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 22, 2024
Thank you so much for your positive review Julie. We are happy to hear you enjoyed your stay. We look forward to seeing you again soon.

8/10 Good

Editta, Glaslyn

Travelled with partner
Liked: Staff & service, amenities
Room was clean but the hallways and parking lot are somewhat unclean
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 22, 2024
Thank you for your review and feedback Editta. I will be sure to address this with my housekeeping team so we may take action to correct this going forward. We hope to see you again.

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 22, 2024
Thank you for your positive review Terrance. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here and never disappointed Service is great Food is great Price is right
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 18, 2024
Thank you so much Marion for your outstanding review. We truly have the most amazing staff. They go above and beyond to ensure our guests feel welcome. We look forward to your next visit to the Saskatoon Inn.

8/10 Good

Randi

Travelled with family, Travelled with partner
Staff was very friendly and helpful and it was a beautiful hotel
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 18, 2024
Thank you so much for your positive review Randi. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - delicious breakfast - amazing breakfast
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 22, 2024
Thank you so much for your kind review Aaron. We are very proud of our unique hotel and the amazing staff that go above and beyond for our guests. I will be sure tp pass along your comments to our head chef about your restaurant experience. He will be glad to hear our guests are enjoyed our new menu . We look forward to seeing you again soon.

10/10 Excellent

Quseem

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 16, 2024
Thank you so much for your positive review Quseem. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and you can get a shuttle.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 16, 2024
Thank you so much for your positive review Darrell. We are happy to hear you enjoyed your stay with us and was was able to take advantage of our complimentary airport shuttle service. We look forward to seeing you again soon.

6/10 Okay

Timothy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Check in was quick and easy, even though the hotel was quite busy with all the people staying in the hotel, however 2 elevators were out of order, this should not be. The pool was very nice for the children and the food for the buffet breakfast was acceptable. Unfortunately our room was less than acceptable, as it was clean on the initial arrival and the bed was comfortable but the upholstered furniture was full of body fluid stains, the windows were extremely dirty, overall this was quite disgusting. The room ceilings were showing signs of moisture problems, and in need of maintenance the bathroom fan was very noisy. The rooms were quite warm because AC was not working yet, we requested bedding for the hide a bed and it took over 3 hours to get it. When we went out for the day we returned to an un attended room, beds were not made, towels and shampoos etc was not replenished, for the prices we paid we should have had a much better experience, this was more like staying in a cheap motel, not likely to ever return.
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 18, 2024
Thank you for your review and feedback. This is not within our standards of cleanliness and customer service. I will be sure to address this with the appropriate departments to find a solution to ensure this is avoided in the future. We hope to see you again so we can truly show you what we have to offer.

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , good help
Stayed 1 night in Apr 2024

10/10 Excellent

Riki

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, accommodating.
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 16, 2024
Thank you so much for your kind review. We are happy to hear you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Alicia

Travelled with partner
Liked: Amenities
Nice big parking lot, and an inviting lounge atmosphere.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you so much for your review Alicia! We are happy to hear you enjoyed your stay with us. Next time inquire about our park and fly options when you are planning your next holiday.

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy staying here, restaurant is also excellent.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you so much Norma for your review. I will be sure to pass along your kind comments to our restaurant team. They will be happy to hear our guests are enjoying the new menu. We look forward to seeing you again soon.

10/10 Excellent

Yvette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Friendly staff. Lots of parking
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you so much for your review Yvette. We are very proud of our unique hotel and the amazing staff that go above and beyond for all our guests. It is great to hear you were well taken care of. We look forward to seeing you again soon.

6/10 Okay

Edward

Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you for your review Edward. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to hearing from you.

6/10 Okay

Roxane

Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you for your review Roxanne. Constructive feedback is something that every business uses to grow and improve their guest experience. If you wish to discuss your most recent stay with us please do not hesitate to reach out. We look forward to hearing from you.

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you so much for your wonderful review Rebecca. We are happy to hear you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, king suite was fantastic, swimming pool was fun, the food was delicious
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so much Jesse for your wonderful review. We are very happy to hear you enjoyed your stay as well as experiencing our new restaurant menu. We hope to see you again soon!

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
Room was clean, staff were helpful and friendly
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 10, 2024
Thank you so much for your kind review Natalie. We truly have the most amazing staff that go above and beyond for our guests. We hope to see you again soon.

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Saskatoon Inn on Apr 10, 2024
Thank you so much for your positive review Brianne. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excellent

Vivian

Liked: Cleanliness, property conditions & facilities
The staff was nice but they need more evening staff 2 people are not enough especially when they have events going on. I asked for a extra blanket and they told me they would have it to me in half an hour and it never came. I called after 45min and they told me it would take another 25min or to go get it myself. I went and got it myself since it was 10:45pm already and we were all very tired.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review and feedback. We are sorry to had to wait so long for a blanket. I will be sure to bring this to the attention of our front office manager. We want to ensure all requests are filled within a appropriate timeframe. We look forward to your next visit.

10/10 Excellent

Sherry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressed with this hotel. The staff were great and accommodating, easy check in, knowledgeable staff. Service above and beyond. Clean, quiet, friendly hotel. Accessible for all members of my family. Affordable.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so much for your positive review Sherry! We are very proud of our amazing staff that go above and beyond for all our guests. We are happy to hear you enjoyed your stay. Hope to see you again soon.

8/10 Good

Fraser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed cleaning up around entrance
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review and feedback Fraser. Spring cleaning is underway. We want all out guests to enjoy a welcoming environment as first impressions are everything. We look forward to seeing you again soon.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. Very few issues. Meals were excellent. Beds were very clean and comfortable. The staff were very polite, prompt and helpful. There were very good amenities. Things to improve: The bathroom could have been better stocked with washcloths and had a grab bar for the bathtub. Also, more closet space wood be nice.
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review and feedback. I will pass along this review to our housekeeping manager so we can better improve the guest experience. We look forward to seeing you again soon.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 2 nights in Mar 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you very much for your review Tara. We are very proud of the amazing staff we have here. They always go above and beyond to ensure all our guests have a comfortable stay. We hope to see you again soon.

2/10 Terrible

Mankaran

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Constructive feedback is something that every business uses to grow and improve their guest experience. If you wish to discuss your most recent stay please do not hesitate to reach out to us. We look forward to hearing from you.

8/10 Good

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your positive review Julie. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your positive review Corey. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 Okay

Monique

Travelled with family
No cleaning of rooms
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review. We are sorry to hear we didn't get around to cleaning your room. I will bring this to the attention of our housekeeping manager so we may correct this going forward. We hope to see you again.

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. My kids enjoyed the pool and the garden area.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so much for your kind review. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 Okay

Bobby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For paying $200 for a nights stay, youd think the rooms would be clean and in good repair.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review and feedback. I will be addressing this review with both our housekeeping manager and maintenance manager to ensure these items are more closely inspected. We hope to see you again soon.

2/10 Terrible

Gloria

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we were in had blood on the sheets and floor we got moved to another room where the jacuzzi tub was broken walls were flithy, nightstand had sticky stuff all over it. Absolutely will never stay there again.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
On behalf of the hotel I wish to extend our apologies for your most recent stay. This is absolutely not within our cleanliness standards and will be addressing this immediately with our housekeeping department. We want to ensure all our guests have a comfortable and safe sleeping environment. If you wish to discuss this further please feel free to reach out to us.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant surprise! Our room was updated and clean and had a nice view of the city. The pool and garden area were lovely. We had breakfast in the restaurant and it was really good - lots of choices. Will definitely recommend this place.
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so much for this outstanding review Cynthia. We are very excited to hear you enjoyed your stay and dining experience. I will pass along your comments to our food and beverage department. They will be happy to hear guests are enjoying the new menu. We look forward to seeing you again soon.

2/10 Terrible

Jaklin

I had the breakf included but it was not given to me at the front desk
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
We are sorry to hear that you did not receive a breakfast voucher. Our front desk is open 24 hours a day and we would be more than happy to correct our mistake. We are sorry to hear that this impacted your stay.

8/10 Good

Tania

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent the night while moving our daughter
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review Tania. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

10/10 Excellent

MIKE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!! Great restaurant and comfortable rooms :)
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so very much for your positive review Mike We are happy to hear you enjoyed your stay with us. I will be sure to pass along your comments about the restaurant to our food and Beverage managers. We look forward to seeing you again soon.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Great value.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so very much for your kind review Rebecca. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool was cold, but clean. Easy check in and out.
Stayed 3 nights in Mar 2024
Response from Saskatoon Inn on Apr 8, 2024
Thank you for your review and feedback. I will have out maintenance team look into the temperature of the pool We want to ensure all out guests have a comfortable time swimming. We look forward to your next visit.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do much like the airport shuttle. So easy and convenient when arriving
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 8, 2024
Thank you for your kind review Lorraine. We hope you were able to take advantage of our complimentary airport shuttle service. We look forward to your next visit.

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale rooms. Hallways to rooms looked great. Outstanding food options in breakfast.
Stayed 2 nights in Mar 2024
Response from Saskatoon Inn on Apr 8, 2024
Thank you so much Brent for your positive review. We are happy to hear you enjoyed our new menu in our restaurant. We look forward to seeing you again soon.

10/10 Excellent

kelly

Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so very much for your perfect review. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excellent

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 5, 2024
Thank you so much for your kind review Ronda. We are very happy to hear that you enjoyed your stay with us. You are always welcome at the Saskatoon Inn. We look forward to seeing you again soon.

6/10 Okay

Joan

Business traveller
Too hot in the room and meeting room - bath tub - some hair. Opened ei due and they did bring fan. Staff tried,
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 4, 2024
Thank you for your review and feedback. I will have our maintenance team inspect your room to ensure everything is in working order. I am happy to hear the staff was able to make your stay more comfortable. We hope to see you again.

10/10 Excellent

brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
well being a Saturday i wish there was 1 more staff on front desk being there was a biog concert in town took over 30 mins to check in,and when we got back to the hotel only 1 elevator was working so 20 peoples waiting on the 1 elevator and we couldnt use the stairs because it would set off the fire alarms , 1 elevator someone had puked in it , but seems no one at the front wanted to help ,so 15 mins of waiting a a security guard cleaned it, but other than that it was ok,i wish there was more info on breakfast i seen signs in the bathroom saying about the sunday brunch but nothing about the restaurant that was open at 630 am we had to go somewhere esle for breakfast
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 3, 2024
Thank you for your review and feedback. Out hotel directory is located on the QR code on the back of your room key. This will display all the information about our hotel. I apologize for the issues with the elevators. I will make sure to speak with out Front desk team to ensure this is corrected more quickly next time. We look forward to seeing you again soon.