Restaurant

Reviews of Hilton Garden Inn Saskatoon Downtown

3.5 out of 5
Hilton Garden Inn Saskatoon Downtown
90 22nd St E, Saskatoon, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1009 reviews" "
Rating 8 - Good. 364 out of 1009 reviews" "
Rating 6 - Okay. 119 out of 1009 reviews" "
Rating 4 - Poor. 51 out of 1009 reviews" "
Rating 2 - Terrible. 21 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond and really enjoyed the deck by the pool.
Stayed 2 nights in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how the bathroom had full sized pump bottles of soaps and lotions instead of mini bottles, this was very convenient for showering
Stayed 1 night in May 2024

6/10 Okay

Md Ruhul

Lift is not good, suddenly stuck.
Stayed 1 night in May 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for downtown Saskatoon. It’s not the hotels fault downtown Saskatoon is so rough now but it’s nice and close to the mall so you can hop on over to the food court easily. I was there for a University event. Uber is pretty cheap from there and if you’re up to it it’s only a half hour walk.
Stayed 3 nights in May 2024
Response from Select on-property delegate. on May 8, 2024
Dear Holly,Thank you so much for your kind review and rating.We are beyond grateful to have you mention our prime location in the heart of Saskatoon Downtown.Good news is now we are thrilled to operate not only for Breakfast and Dinner but now for lunch as well. Our restaurant outlets Garden Grille and Steps Lounge are serving guests all throughout the day for Breakfast, Lunch and Dinner with the best and most delicious food.The location is excellent being across the street from the Midtown mall and TCU Place. All the hustle bustle and liveliness of the Downtown with numerous businesses and ever-growing number of shops, we are the top choice among travelers for the stay.It is indeed our team's constant efforts that we always secure as a property high overall experience score. Your review and rating is a testament of their hard work and service excellence.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown.Sincerely,Samreen

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay, the staff was very accommodating and my room was very nice and clean.
Stayed 1 night in May 2024
Response from Select on-property delegate. on May 8, 2024
Dear Jasmine,We are super excited to see that we merited a 5-star review.It is our guests' constant feedback that we learn and grow from. The valuable feedback helps us keep us growing and keep delivering the service excellence promised from the very beginning and which is the core of HILTON values.We would urge travelers to give it a try to explore vibrant, dynamic experiences that set our Saskatchewan apart from other destinations.I further extend heartfelt gratitude to all our guests who choose to review us so often.We proudly attribute our success to our extraordinary people serving exceptional guests, and to a diverse and inclusive culture founded on strong values, a relentless focus on guest service, and always doing the right thing and building guests' trust.We will make sure that your kind words and remarks get communicated to the front desk and housekeeping teams right away so that they keep delivering excellent services.Thanks once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

8/10 Good

Maureen

Travelled with group
Liked: Property conditions & facilities
proximity to downtown
Stayed 1 night in May 2024
Response from Select on-property delegate. on May 7, 2024
Dear Maureen,Thank you so much for the excellent ratings.I have witnessed first-hand the incredible impact that our staff has on our guests. We surely have a culture of gratitude and recognition.We are always looking for ways to enhance our guests' experiences. Our location clearly makes us the top choice among travelers.The location is excellent being across the street from the Midtown mall and TCU Place.Thank you once again for choosing Hilton Garden inn which is in the heart of Saskatoon Downtown.Sincerely,Samreen

8/10 Good

AFM Mehadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything but I would recommend toothpaste and brush.
Stayed 2 nights in May 2024
Response from Select on-property delegate. on May 7, 2024
Dear AFM Mehadi,Thank you so much for your review and rating.We are beyond grateful for the opportunity to respond to our guests' valued feedback which bolster the engagement which we truly value.Our 24-hour front desk management gives great confidence to guests that can reach out to us at any given point in time.This review and suggestion given by you can be a catalyst for us in sparking renewed interest in optimizing our potential.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

6/10 Okay

T'keyah

Travelled with family
Disliked: Staff & service
Staff could’ve looked more happy when talking to me and there could be a better parking situation
Stayed 1 night in Mar 2024
Response from Select on-property delegate. on May 7, 2024
Dear T'keyah,Thank you so much for your review and ratings.We are beyond grateful for your feedback. Your constant feedback is enabling us to address the full range of issues faced by our guests.Do you know the good news, we are now thrilled to operate not only for Breakfast and Dinner but now for lunch as well.I further extend heartfelt gratitude to all our guests who choose to review us so often.Thanks once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Select on-property delegate. on May 7, 2024
Dear Linda,Thank you so much for your excellent rating.We are beyond grateful to see such overwhelming responses from our guests on a frequent basis.Our staff have been incredible with their service levels and personal attention. They make sure that you are provided with service excellence that is the core of HILTON values.The customer service is always top notch by all employees.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

8/10 Good

Arynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Select on-property delegate. on May 7, 2024
Dear Arynne,Thank you so much for your kind rating for our property.We want to extend a huge thank you to all our guests primarily to you for this excellent review.We ensure a certain level of attentiveness, communication, skills and competence from the staff.We are always looking for ways to enhance our guests' experiences.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

6/10 Okay

Jared

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Close to downtown. Paid extra for a higher floor but it was still quite noisy with the sound of carts rolling on the floor above all throughout the night
Stayed 1 night in May 2024
Response from Select on-property delegate. on May 3, 2024
Dear Jared,Thank you so much for your kind review and we really appreciate your efforts of sharing your observations with us.Your review serves as constructive feedback for us to ensure a more seamless experience for future guests.We sincerely apologize for any inconvenience during your stay. Ensuring a positive experience for all guests is crucial to us, and I apologize for not meeting your expectations.Thanks once again for choosing to stay with us.Samreen

10/10 Excellent

Lanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 25, 2024
Dear Lanette,Thank you for your feedback and excellent rating. We are beyond grateful to receive such overwhelming feedback.Our staff have been incredible with their service levels and personal attention.Hilton Garden Inn Saskatoon Downtown is perfectly located within the downtown business core and is walkable to virtually everywhere. It is always travelers first choice when visiting Saskatoon.Thank you so much for rating us with a 5-star rating. We are floored by this praise and will immediately share this feedback with our team.Sincerely,Samreen

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Select on-property delegate. on Apr 24, 2024
Dear Cliff.Thank you so much for your valuable rating.It is our guests' dedication towards endorsing us that propel us forward..Our staff are widely recognized for their quick problem-solving skills and their innate ability to connect with people.We are floored by this 5- star rating and will immediately share this feedback with our team.We ensure a certain level of attentiveness, communication, skills and competence from the staff.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

8/10 Good

sherrilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 22, 2024
Dear Sherrilyn,Thank you for your awesome rating...Our staff have been incredible with their service levels and personal attention.Your kind rating is a testament to our commitment to providing an exceptional experience for our guests.Hilton Garden Inn Saskatoon Downtown is perfectly located within the downtown business core and is walkable to virtually everywhere. It is always travelers first choice when visiting Saskatoon.Thank you for choosing our property us for your stay.Sincerely,Samreen

6/10 Okay

Cristian

Travelled with family
Liked: Cleanliness, staff & service, amenities
We really like the location and easiness of the stay. The room was nice but the air unit in the room was noisy.
Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 22, 2024
Dear Cristian,Thank you so much for your valuable review. We really appreciate timely feedback and constructive criticism from our guests.It really helps us rectify the issue right away. Thank you for your patience in this matter, we have already started working towards it.Our staff are widely recognized for their quick problem-solving skills and their innate ability to connect with people. We assure guests that any issue reported, it would be promptly taken care of by our efficient team.Your review serves as constructive feedback for the management to improve their customer service processes and ensure a more seamless experience for future guests.Thanks once gain for choosing our property for your stay.Sincerely,Samreen

10/10 Excellent

Jay

Stayed 1 night in Apr 2024

6/10 Okay

Janelle

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 22, 2024
Dear Janelle,Thank you for your feedback and valuable input.We are beyond grateful for your response and rating.We are always looking for ways to enhance our guests' experiences.We also appreciate constructive feedback from our guests so that we keep learning and keep improving from those observations.Thank you for choosing our property for your stay.Sincerely,Samreen

10/10 Excellent

David

Convenient location!
Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 22, 2024
Dear David,Thank you so much for your review and rating.We are elated to hear that we merited a 5-star rating from you.We proudly attribute our success to our extraordinary staff serving our exceptional guests.Our location is widely recognized for it being convenient and central. Thank you for acknowledging our prime location.Stepping outside you're immediately near many restaurants, small businesses, cafes and banks. It is always advisable to stay in a central location of a city like Downtown.Not only do we have an edge for our location, but we also ensure a certain level of attentiveness, communication, skills and competence from the staff.Thank you for choosing Hilton Garden inn Saskatoon Downtown.Sincerely,Samreen

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and the staff and services have always been excellent!
Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 18, 2024
Dear Susan,Thank you so much for the valuable feedback.Our staff are widely recognized for their quick problem-solving skills and their innate ability to connect with people.We are floored by this praise and will immediately share this feedback with our team.We want to extend a huge thank you to all our guests primarily to you for this excellent review.Sincerely,Samreen

8/10 Good

Elias, Regina

Stayed 2 nights in Apr 2024
Response from Select on-property delegate. on May 7, 2024
Dear Elias,Thank you so much for your response and ratings.We are beyond grateful for your feedback and great review.It is our guest's constant feedback that helps us grow and enables us to provide our guests with the service excellence we strive for.Your kind rating is a testament to our commitment to providing an exceptional experience for our guests. Thanks once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

10/10 Excellent

Daniel

Stayed 3 nights in Apr 2024
Response from Select on-property delegate. on May 3, 2024
Dear Daniel,Thank you so much for your excellent rating.We are glad to hear that your experience merited 5-stars! The rooms are always well stocked with the basics - towels and bathrobes, Keurig coffee machine, etc.Our courteous Staff definitely go out of their way to make you feel welcomed, as they are very kind and helpful.We are always elated to have so many satisfied guests who are willing to vouch for our work.Thanks once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

6/10 Okay

Myles

Travelled with partner
Disliked: Staff & service
Staff was very curt and unfriendly
Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 15, 2024
Dear Myles,Thank you so much for your valuable feedback.We really appreciate your candid sentiments. It is our guests' feedback that gives us the insights that are needed to grow and improve the on-site service excellence. Our guests usually keep expressing themselves that staying with us is Overall- a truly 'Value' proposition. We regret falling short of the expectation.We will make sure to forward your observation to the concerned department so that they tend to improve.Thanks once again for sharing your valuable feedback with us and choosing Hilton Garden Inn for your stay.Sincerely,Samreen

10/10 Excellent

Derek

Stayed 1 night in Apr 2024
Response from Select on-property delegate. on May 3, 2024
Dear Derek,Thank you so much for your generous rating.We are beyond grateful for your overwhelming response.I have witnessed first-hand the incredible impact that our staff has on our guests.The reviews from our guests and our responses bolster engagement which we truly value.We ensure a certain level of attentiveness, communication, skills and competence from the staff.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown for you stay.Sincerely,Samreen

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Select on-property delegate. on Apr 9, 2024
Dear Ravi,Thank you so much for your valuable feedback and a 5-star rating.Kudos to the Front Desk Management for training the associates and to associates for delivering great service.Indeed, our rooms are well-maintained, and guests usually rave about their awesome experiences.Our efficient and pleasant staff surely has a sense of urgency about their actions. Their guest-oriented approach is exemplary.We strive to ensure every guest is satisfied with the stay at our property.Sincerely,Samreen

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Select on-property delegate. on Apr 11, 2024
Dear Graham,Thank you so much for your awesome rating.Our guests keep expressing themselves that staying with us is Overall- a truly 'Value' proposition.Our hotel is very well located, clean and functional. 24-hour front desk management gives great confidence to our guests throughout their stay.Thanks once again for choosing Hilton Garden Inn for your stay.Sincerely,Samreen

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 9, 2024
Dear Jeffrey,Thank you so much for your excellent rating.Our Front desk staff make sure that your whole experience is very much worth repeating.Indeed, both our dining options Garden Grille & Steps Lounge are exquisite, the facilities top-notch, and the level of service unparalleled.The staff, service and ambience never fail to impress the guests.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown.Sincerely,Samreen

4/10 Poor

Addison

Business traveller, Travelled with group
Disliked: Property conditions & facilities
The walls are paper thin and the people who stayed next door to us were partying all night and being very loud. We had to make several noise complaints. This would have been better solved by putting us in a separate room and not directly next door to an Adjoining room when there were several rooms available. The elevators were extremely slow, we had to wait about 5-10 minutes for an elevator. I did feel safe parking vehicle outside, thought that there was underground parking available.
Stayed 1 night in Apr 2024
Response from Guest Service Executive-Digital Platforms on Apr 8, 2024
Dear Addison,Thank you so much for your valuable input and feedback.We really appreciate your patience in this matter.We are beyond sorry that you encountered noise issues during your stay. We have forwarded your experience with our team so that they get to know what you endured.We sincerely apologize for the inconvenience you faced.Thanks for registering your experience with us.Sincerely,Samreen

8/10 Good

Richard

Stayed 1 night in Apr 2024
Response from Select on-property delegate. on Apr 26, 2024
Dear Richard,Thank you so much for your valued feedback.We are floored by the overwhelming rating and will directly share it with our team.Our staff ensure that guests have an excellent and smooth stay at our property.We always appreciate the instant review, rating from our guests as it bolsters engagement.Sincerely,Samreen

10/10 Excellent

Chelleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the jetted tub. I liked the parking.
Stayed 1 night in Apr 2024
Response from Guest Service Executive-Digital Platforms on Apr 8, 2024
Dear Chelleen,Thank you so much for your feedback, we are glad we merited a 5-star review and ranking.We strive to ensure every guest is satisfied with the stay at our property.Plus, it also shows our hotel is dedicated to fostering positive guest relationships, not just sales.We would love to welcome you soon.Thank you so much for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,Samreen

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff were great!
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Apr 2, 2024
Dear Brian,We are super elated to know that we merited a 5-star rating.Our staff is genuinely attentive. The dining area is immaculate and has so many options and the ambiance galore.Thanks for choosing Hilton Garden Inn Saskatoon Downtown.Sincerely,Samreen

8/10 Good

Alandra

Stayed 1 night in Mar 2024
Response from Select on-property delegate. on Apr 22, 2024
Dear Alandra,Thank you so much for your rating.The reviews from our guests and our responses bolster engagement which we truly value.We surely have a culture of gratitude and recognition.Thank you once again for your generous rating.Sincerely,Samreen

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost of parking was very high. Rooms are being redone but not real upscale for a Hilton hotel
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 28, 2024
Dear Linda,Thank you so much for your kind rating and review.We are elated that we merited a 5-star rating.Our efficient and pleasant staff surely has a sense of urgency about their actions. Their guest-oriented approach is exemplary.Our parking charges are based on many different factors and our rates are typically competitive for Downtown.Your remark regarding the upgrade has been noted. In fact, we had our renovation activities underway to refurbish the hotel. I hope you will come and join us to see the new look.Thank you once again for choosing Hilton Garden Inn for your stay.Sincerely,Samreen

8/10 Good

Sepideh

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Old building Lobby was not clean Old chairs, sofa
Stayed 2 nights in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 26, 2024
Dear Sepideh,Thank you so much for registering your experience with us.We truly appreciate your candid review.Your remark regarding the upgrade has been noted.In fact, we have our renovation activities underway to refurbish the hotel. I hope you will come and join us to see the new look.We strive to ensure every guest is satisfied with the stay at our property.We are patiently waiting to serve you in future too.Sincerely,Samreen

10/10 Excellent

Maddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and staff was nice
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 26, 2024
Dear Maddie,Thank you for your review.We are glad to hear that your experience merited 5-stars!Kudos to the Front Desk Management for training the associates and to associates for delivering great service.We are waiting to serve you in future too.thanks once again for choosing Hilton Garden Inn for your stay.Sincerely,Samreen

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 26, 2024
Dear Donald,Thank you so much for your kind review.Our hotel is very clean and has an elegant charm about it.Our location is hugely beneficial as it is a one-minute walk from Midtown Mall.Thank you once again for choosing Hilton Garden inn Saskatoon Downtown.Sincerely,Samreen

10/10 Excellent

Mandy, Yorkton

Stayed 1 night in Mar 2024
Response from Select on-property delegate. on Apr 15, 2024
Dear Mandy,Thank you so much for your generous feedback, we are glad that we merited a 5-star rating from you for your stay.Our guests highly recommend it and would not look elsewhere if staying in Saskatoon again.Our breakfast & lunch cafe - that is truly a highlight!Our guests tend to compliment the team on cleanliness, friendliness and delivering an overall outstanding experience.Thank you for acknowledging the service excellence through your excellent ratings.Sincerely,Samreen

8/10 Good

Emily

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 26, 2024
Dear Emily,Thank you so much for your review of our property.We are always elated to have so many satisfied guests who are willing to vouch for our work.Our staff have always taken great measures to ensure that our front desk operations work flawlessly.We are hopeful that you had a very comfortable stay. We have managed to achieve the praise and appreciation by our guests, only by the service excellence we have shown in all interactions with our guests.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown.Sincerely,Samreen

8/10 Good

Hulaina

Liked: Cleanliness, staff & service, property conditions & facilities
was good
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 26, 2024
Dear Hulaina,Thank you so much for your rating for our property.Guests always mention that at Hilton Garden Inn Saskatoon Downtown, check-in is always a breeze.Our efficient and pleasant staff surely has a sense of urgency about their actions. Their ability to be guest-oriented is exemplary.Being able to stay in the heart of Downtown Saskatoon is always a huge plus for our guests.We are patiently waiting to serve you in future too.Sincerely,Samreen

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accommodating
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 26, 2024
Dear Kayla,Thank you for your 5-star rating for our property.The whole atmosphere is elegance meets maximum comfort and cleanliness.All our staff make your whole experience very much worth repeating.The location of Hilton Garden Inn Saskatoon Downtown is excellent because there is a great Mall directly across the street.We look forward to serving you in the future as well,Sincerely,Samreen

8/10 Good

David, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close into downtown - good restaurants around
Stayed 2 nights in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 26, 2024
Dear David,Thank you for your considerate rating and review.We are patiently waiting to serve you in future too. Our premiere location is surely well-appreciated among many travelers and their top choice too.The level of service at every touchpoint is unparalleled.You are absolutely right. The Downtown area is now having an ever-growing number of businesses.Guests keep staying with us frequently for the prime location in the heart of Saskatoon Downtown, its charm and value.Thank you once again for choosing Hilton Garden inn Saskatoon Downtown.Sincerely,Samreen

6/10 Okay

Faron

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 22, 2024
Dear Faron, Thank you so much for your rating for our property. We are elated to receive prompt feedback and endorse us at all these online platforms.Our team strives hard to provide our guests with the best experience possible.Thanks once again for choosing Hilton Garden Inn Saskatoon Downtown.Sincerely,Samreen

4/10 Poor

Lorelee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleaning was not done in.the fire exit. Vagrants in the lobby and no one taking care of hotel grounds.
Stayed 2 nights in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 20, 2024
Dear Lorelee,Thank you so much for your review and rating.We truly appreciate your candid sentiments.It is your feedback that we learn from.Your remarks regarding cleaning and housekeeping have been noted and forwarded to the concerned department.We are apologetic for what you endured during your stay.We truly appreciate your cooperation in bringing this matter to our attention, as it allows us to uphold the high standards we strive for.Thank you once again for choosing Hilton Garden Inn for your stay.Sincerely,Samreen

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 20, 2024
Dear Corinne,Thank you so much for your good ratings for our property.We are always elated to have so many satisfied guests who are willing to vouch for our work.Thanks once again for choosing Hilton Garden Inn for your stay.Sincerely,Samreen

8/10 Good

Marlene

Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Apr 5, 2024
Dear Marlene,Thank you so much for your review and rating.We are elated to receive such a high overall experience score.Guests' satisfaction is our highest priority. The level of service at every touchpoint is unparalleled.The ever-growing number of travelers in the city of Saskatoon, makes our Downtown location even more popular among them.The staff, service and ambience never fail to impress the guests, and your rating adds to that fact, and we are highly grateful.Thank you for choosing Hilton Garden Inn for your stay.Sincerely,Samreen

6/10 Okay

Edna

Travelled with family
Liked: Amenities
It was ok. Staff were very helpful
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 15, 2024
Dear Edna,We really appreciate your feedback; it is indeed our guests' input that we learn from and strive to improve.Thank you for your valuable remarks and appreciation for our staff. They provide highly praised service to our guests on a continuous basis.Our guests usually mention that the level of service at every touchpoint is unparalleled.Thank you once again for choosing Hilton Garden Inn Downtown Saskatoon.Sincerely,Samreen

10/10 Excellent

Caroline E

Travelled with group
Great place to stay. Rooms clean, friendly staff, great location. I’ll definitely be returning.
Stayed 2 nights in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 12, 2024
Dear Caroline E,Thank you for your Excellent feedback for your stay. Our premiere location indeed makes us a great choice among travelers.Our aim is to provide a clean, comfortable, and pleasant place for our guests to stay.Employees definitely go out of their way to make you feel welcomed, as they are very kind and helpful.Thank you for choosing Hilton Garden Inn Saskatoon Downtown.Sincerely,Samreen

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and quiet. Friendly staff. Lounge food was decent. Good location.
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 12, 2024
Dear Jeff,We are beyond grateful for your excellent ratings for our property.We strive to ensure every guest is satisfied with the stay at our property.Thank you for acknowledging our staff, Kudos to the Front Desk Management for training the associates and to associates for delivering great service.Initially we were open only for Breakfast and Supper but now we are open for lunch as well. Hope you had explored our lunch menu at Garden Grille Restaurant.Thank you for acknowledging our prime location. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.Sincerely,Samreen

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Walls are paper thin. Could hear everything going on next door and above. Parking was outside mall parking. Rooms were ok. Wont be staying again. Better options in location
Stayed 1 night in Mar 2024
Response from Guest Service Executive-Digital Platforms on Mar 12, 2024
Dear Anthony,Thank you so much for sharing your experience with us.We truly appreciate your candid feedback and value your sentiments.We truly appreciate your cooperation in bringing this matter to our attention, as it allows us to uphold the high standards we strive for.We are apologetic to read about the concerns you encountered.Sincerely,Samreen

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Service Executive-Digital Platforms on Mar 5, 2024
Dear Anthony,Thank you so much for your valuable feedback.We are beyond grateful for your excellent ratings for our property.We strive to ensure every guest is satisfied with the stay at our property.Thanks once again for choosing Hilton Garden Inn Downtown Saskatoon.Sincerely,Samreen

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was some wind noise through window but was a blizzard outside room was warm and comfortable
Stayed 1 night in Feb 2024
Response from Guest Service Executive-Digital Platforms on Feb 28, 2024
Dear Terry,Thank you for registering your experience with us, we truly appreciate our guest's valuable feedback.Our aim is to provide a clean, comfortable, and pleasant place for our guests to stay.The inclement weather conditions have surely caused it, we really appreciate your patience in this matter.Sincerely,Samreen