Thank you so much for the kind words on the appearance of our hotel. Please accept my apology for the issues you faced, our goal is to provide excellent customer service to our guests every time. We take all comments as a tool to better ourselves and thank you for your honest feedback, we appreciate you taking a moment to let us know what we did right and what we need to improve.

We are truly sorry to hear that your stay did not meet your expectations. We would greatly appreciate it if you could provide us with more specific details regarding the aspects of your stay that were unsatisfactory. This will enable us to investigate the issues further and take appropriate actions to prevent similar occurrences in the future.

Thank you for taking the time to share your feedback regarding your recent stay with us.It is disheartening to hear that your room was not ready upon check-in and that you encountered rudeness from our staff. This falls far below the level of service we strive to provide, and we will address this issue with our team to ensure it does not happen again in the future.We deeply regret that your room did not meet our cleanliness and sanitation standards. We take hygiene very seriously, and your experience does not reflect the high standards we aim to maintain.Regarding the hot tub discrepancy and the pool portrayal in our images, we understand your frustration and apologize for any confusion caused. We are currently going through renovations, and updated photos are coming very soon.Please know that your feedback is invaluable to us, and we genuinely appreciate the opportunity to improve. We understand your decision not to return, but we hope you will reconsider and give us another chance to exceed your expectations in the future.

Thank you so much for your review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we succeeded in doing so. Happy Travels!

Thank you for taking the time to leave us such a positive review! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient. We hope to have the pleasure of welcoming you back to our hotel on your next visit to the area

We're thrilled to hear that you enjoyed your stay at our property and found our location convenient for exploring downtown. We look forward to welcoming you back to our property in the future!

Thank you so much for your outstanding rating! We're thrilled to hear that you had a fantastic experience during your stay with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that you found our beds comfy, rooms quiet, and our staff friendly. We can't wait to see you again in the future.

Thank you so much for taking the time to leave us a perfect 5 out of 5 rating! We're thrilled to hear that you had an exceptional experience during your stay with us.Providing top-notch service and ensuring our guests have a memorable stay is our utmost priority, and we're delighted that we were able to meet and exceed your expectations.

Thank you for your review and for choosing to stay with us during our renovation period. We're delighted to hear that you are looking forward to experiencing our improved facilities once the renovation is complete. We can't wait to unveil our upgraded hotel and amenities to you on your next visit. Safe Travels!

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a great stay and that you found our staff to be excellent.Ensuring that our guests feel comfortable and well taken care of is our top priority, and we're delighted that you found our rooms clean and comfortable.Happy Travels!

Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience at our property and, we're delighted that you found our location perfect for exploring Broadway. We can't wait to welcome you back, and to unveil our updated property to you! Happy Travels.

Thank you for the feedback! We can't wait to welcome you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

We're happy to hear that you had a great experience during your stay with us.Providing outstanding service and ensuring our guests have a comfortable and memorable stay is very important to us.We hope to see you again soon!

We're absolutely delighted to hear that you had such a wonderful experience during your stay with us.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're thrilled that we succeeded in doing so for you.

Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel's location convenient and our staff professional and pleasant.We sincerely apologize for any inconvenience caused by the closure of our pool and gym area during your stay. Your feedback regarding the importance of being informed about ongoing renovations is duly noted! That information is provided on our website, but we will take immediate steps to enhance our communication processes to better serve our guests in the future.

We're pleased to hear that you had a positive experience during your stay.We're always striving to improve and provide the best possible experience for our guests. If there are any specific areas where you feel we could enhance our services or amenities, we would greatly appreciate your feedback.

Thank you for choosing to stay with us and for taking the time to share your wonderful review. We're thrilled to hear that you enjoyed our excellent location, with convenient access to everything from dining to shopping and bars.Your kind words about our staff, especially those at the front desk, are truly appreciated. Providing exceptional service is at the heart of what we do, and it's delightful to hear that our team's efforts contributed to your enjoyable stay.

Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you were pretty happy with your stay and that our early check-in option was convenient for you.We apologize for any inconvenience caused by noise from neighboring rooms. Your comfort is important to us, and we'll do our best to address this issue to ensure a quieter stay for you in the future.We appreciate your understanding regarding the absence of certain amenities. Your feedback is valuable as we continually assess and refine our offerings to better meet the needs of our guests.We hope to have the opportunity to welcome you back, Safe travels!

We sincerely apologize for any disappointment caused by not being informed about the updates taking place at our hotel during your stay.Ensuring our guests are well-informed about any ongoing renovations or updates is essential, and we regret falling short in this regard. Your feedback serves as a valuable reminder for us to enhance our communication processes to better manage expectations and provide a seamless experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Thank you so much for taking the time to leave us a review! We're absolutely thrilled to hear that you had an exceptional experience during your stay with us. We can't wait to welcome you back for another great stay in the future.

Thank you for taking the time to provide feedback on your recent stay with us. We're disappointed to hear that your experience fell short of your expectations.We take guest feedback very seriously and would appreciate any additional details you can provide regarding your stay.

Thank you for choosing to stay with us and for sharing your feedback, we are happy to hear that you enjoyed our property! We apologize for any inconvenience caused by the ongoing renovations. Please know that these updates are aimed at enhancing our guests' experience, and we appreciate your patience and understanding during this time.We hope to have the opportunity to welcome you back for an even more enjoyable stay once the renovations are complete.

Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our staff to be friendly and helpful during your visit.We appreciate your understanding regarding the ongoing renovations. It's fantastic to hear that you see the potential for our property to be even better once all the upgrades are complete.We can't wait to unveil the finished product and welcome you back for an even more fantastic stay in the future.

Thank you for the review! We're thrilled to hear that you had such a fantastic experience with us.If there's anything specific that made your stay memorable or any feedback you'd like to share, please feel free to let us know.

Thank you for the review! We're thrilled to hear that you had such a fantastic experience with us.If there's anything specific that made your stay memorable or any feedback you'd like to share, please feel free to let us know.

Thank you for choosing to stay at our hotel and for taking the time to share your experience. We're delighted to hear that you found our hotel beautiful and that our staff provided you with friendly and professional service.It's wonderful to know that you had the opportunity to enjoy our amenities.Happy Travels! We hope to welcome you back next time you are in town.

Thank you for choosing to stay with us and for sharing your experience. We're thrilled to hear that you found our staff to be incredibly helpful.Providing exceptional service and a clean, comfortable environment are our top priorities, and we're delighted that we met your expectations in both regards.

Thank you for taking the time to leave us a review! We understand it might be too early to provide detailed feedback, but we appreciate your initial thoughts.We hope to see you again soon.Safe Travels.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the noise disturbance you experienced during your stay. Providing a peaceful and restful environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.Your concerns have been noted, and we will be addressing this issue with our team to ensure we are taking measures to minimize noise for future guests.Regarding your experience with our front desk team, we are sorry for any misunderstanding. We always strive to provide exceptional service- regardless of the booking method.We appreciate your feedback as it helps us to improve. We understand your decision not to return, but we hope you might reconsider in the future.

Thank you so much for your continued loyalty and for choosing to stay with us. Your kind words mean a lot to us and serve as a wonderful motivation for our team to continue providing the best possible service and experience for our valued guests.We look forward to welcoming you back on your next visit.

Thank you so much for your outstanding review and for rating us a perfect 10 out of 10! We are absolutely thrilled to hear that you had such an exceptional experience during your stay. We hope to have the pleasure of welcoming you back soon for another fantastic stay. If there's anything specific you loved, or any suggestions you have for us please don't hesitate to let us know.

Thank you for choosing to stay with us and for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent experience during your visit. Our team at the front desk strives to provide warm and welcoming service, and we're delighted that they made a positive impression on you.

Thank you for taking the time to share your feedback with us regarding your recent stay. We're delighted to hear that overall, you enjoyed your time with us despite the ongoing construction and renovations. We strive to minimize any disruptions to our guests, and we're glad to know it wasn't disruptive for you.We sincerely apologize for the inconvenience with the treadmills in the gym. we are in the process of installing all-new gym equipment to enhance our guests' experience, and we appreciate your patience during this transition.

Thank you for choosing our hotel and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our breakfast buffet and that our kitchen manager, Pete, made such a positive impression on you. We are incredibly proud of our team, and it's wonderful to hear that Pete provided exceptional service during your visit. We will make sure to pass along your kind words to him, as recognition of their efforts means a lot to us.

Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our employees and our hotel's location. However, we are truly sorry to hear about the challenges you faced during your stay.We sincerely apologize for the inconvenience with housekeeping. This is certainly not up to our usual standards, and we will be addressing this matter with our housekeeping team to ensure it does not happen again. Your comfort is of utmost importance to us, and we regret that you found the pillows and bedding uncomfortable. We will certainly look into ways we can improve in this area to enhance the quality of sleep for our guests.

Your feedback is greatly appreciated, and we will make sure to share your kind words with our team. Knowing that our guests are happy with their experience motivates us to continue delivering exceptional service.Should your travels bring you back to Saratoga, we would be honored to host you again.