On the whole our stay was excellent. The views from our high floor junior suite of the Andes and the park across the street were great, the suite was large, well designed and maintained, and with one exception very quiet. The staff is very good, helpful and well trained. Juan Jose Valldivieso and Hernan Maldonado deserve special commendation because they made great, successful efforts to help us whenever we asked for help or needed it, volunteered help and information, set up tours and airport transportation for us ,and were always very friendly and polite.
There were only 2 negatives. 1. The free breakfast every morning is good and varied but the "music", if it can be called that, is almost entirely an outrageously loud, pounding bass that dominates the entire room, and it should be immediately discontinued. 2. As happened during our prior stay here, some locals like to get together late at night (this time 3:30 AM) at the gas station/convenience store next door, get drunk and scream at each other.