Wonderful welcome to Santiago! The hotel is lovely and the staff even more so. We arrived several hours earlier than check in from a long day of international travel, and while our room was not yet ready for check in, they offered us use of the showers and facilities at the pool and fitness center, stored our luggage for the day while we did some sightseeing, and welcomed us to a lovely sanctuary at the end of the day. The concierges were kind and offered safety guidance and tips for a wonderful stay!
We return to the hotel again next week, and we are very excited to return! Highly recommend!