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Reviews of Hostal Irreal - Hostel

1.5 out of 5
Hostal Irreal - Hostel
2225 Catedral, Santiago, Región Metropolitana

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is well located for transport links and close to the old city.
Stayed 2 nights in Mar 2023

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Positives: gorgeous cat, good location near the metro. Negatives: the owner was erratic and hostile. you will get evicted from the building straight after checkout. I left my bags there for the day as my bus wasn’t until the evening - when I went back to collect them I used the toilet. The man was genuinely screaming and shouting at me, and banging down the toilet door. Incredibly weird behaviour and a frightening experience so I was disgusted with the customer service. He also plays music very loud. Dust everywhere. Awful shower. dead atmosphere. Avoid!
Stayed 2 nights in Mar 2023

10/10 Excellent

Leticia

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Quick stay between flights
It worked for us as a quick inexpensive stay between our flights but not sure about longer stay. The room was fine, but creaky floors might make it a bit hard to sleep if there are others moving around. It had a homey atmosphere with a friendly cat greeting us. Shower didn't look clean, so we opted not to use it.
Stayed 1 night in Jan 2023

6/10 Okay

Pedfo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Let me be honest and start positive as I genuinely loved this place even though my scores do not reflect it. The building itself is of the historic colonial kind so it's very beautiful and the surrounding area is fantastic. It has so much potential as a hostel but that being said it's pretty run down. Simple, small things could have improved my stay here, for example none of the bathrooms have a shower head holder. This is pretty basic and easy to fix so it kind of conveys the overall standard of the place. The rooftop area could be exceptional but it's just shabby. It's all slightly disappointing really. The rooms have creaky wooden floors and echoing high ceilings which makes for a lot of noise unfortunately. The toilets are not clean. My bed was comfortable, the breakfast basic. It has a lot of character and I get the impression that they are working to improve the place. I would definitely recommend this to backpackers but not to travellers who prefer the order and cleanliness of hotels.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently close to Metro station Cumming, short walk
Stayed 1 night in Dec 2018

8/10 Good

Elias

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
bueno y barato
en general ocupe la hostal para dormir, las habitaciones están bien, camadas cómodas, salvador que es el administrador muy amable, solo quizás el baño algo pequeño e incomodo la ducha, pero esta bien por el precio
Stayed 2 nights in Mar 2023

4/10 Poor

Airton

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Un hostel muy básico con bonitas áreas comunes. El cobro aumentó al llegar al hotel ya que no incluye el cobro por impuestos ni uso del datáfono. Habitaciones grandes y si volvería a ese lugar.
Stayed 1 night in Jan 2020

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Jan 2020

8/10 Good

Natalia

Liked: Cleanliness, staff & service, room comfort
Hospedaje comodo
Muy buen trato y servicio super bien ubicado a medis cuadra del metro cumming
Stayed 3 nights in May 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
All is good. Simple hostel for simple people. Small breakfast but it include.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
バスルームは清潔とは言えず、シャワーのお湯がなかなか出ませんでした。フロントは24時間対応と明記されていますが、飛行機の時間の都合で朝6時にチェックアウトする際、建物内全ての照明が消されており真っ暗で、フロントの呼び鈴を押しても誰も出てこず、仕方がないので鍵をフロントのデスクの上に置いて出てきました。請求額がエクスペディアから通知を受けていた金額よりも高額で不信感を抱きました。
Stayed 3 nights in Dec 2018

8/10 Good

Anais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommand it
Very good experience due to the receptionist who host us on a late check in Breakfast included basic but good Clean hostal
Stayed 1 night in Dec 2018

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Boa Estadia
Bom atendimento. Recepcionistas atenciosos. Hostel localizado na parte mais central de Santiago mas com supermercado e bons restaurantes muito perto. Estação Cumming bem perto. O quarto compartilhado não é ruim, mas tem um pouco de barulho da rua. A wi fi é satisfatória.
Stayed 1 night in Nov 2018
Response from SP on Dec 7, 2018
Muito obrigado pelos comentários Roberto. Estamos aguardando seu retorno.