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Reviews of Villa Eshta - Hostel

2 out of 5
Villa Eshta - Hostel
61 Calle Santa Cecilia, San Juan, San Juan

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 93 reviews" "
Rating 8 - Good. 26 out of 93 reviews" "
Rating 6 - Okay. 7 out of 93 reviews" "
Rating 4 - Poor. 7 out of 93 reviews" "
Rating 2 - Terrible. 15 out of 93 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Shunell

Stayed 1 night in Apr 2024

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so complicated and confusing to get approved for check in, we just went to another place to stay and lost out on 1 nights cost of stay. I don’t recommend staying here, it’s too much of a hassle.
Stayed 1 night in Apr 2024

8/10 Good

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and reasonable price
Stayed 1 night in Mar 2024

10/10 Excellent

Gadi

Nice clean space Medium quality of finishing but ok
Stayed 1 night in Feb 2024

8/10 Good

marine

Travelled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Jose

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property was okay the first day we got there we didn't have no hot water
Stayed 1 night in Jan 2024

8/10 Good

Jeff

Stayed 1 night in Jan 2024

8/10 Good

Luis Gabriel Figueroa

Stayed 1 night in Dec 2023

10/10 Excellent

Tatiana

Stayed 1 night in Dec 2023

2/10 Terrible

Jonathan

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms
The location is very great, couple of minutes away from Ocean park beach, a Walgreens right across the street, great restaurants and bars around the place. The rooms, sheets, towels, and bathroom were very clean, when we had a question or an issue we got help/solution within a reasonable time-frame. Only negative I may mention is at one or two nights there were people partying after 10 PM, which was designated as the time to calm down for the comfort of all. Besides that, if you want to meet new people, stay at a cost/performance place in a good location, Villa Eshta is suggested.
Stayed 7 nights in Jul 2023

4/10 Poor

George

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Didn't see a single employee until checking out. Was told there was no drinking water available because the bar was closed. Had to pass through a dorm with lots of people sleeping to get to the room which is very awkward. Mattress was very bad.

10/10 Excellent

Samuel

Stayed 1 night in Mar 2023

2/10 Terrible

kimberly

I have not received after hours checkin details.
Stayed 1 night in Mar 2023

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this place enough! The comments saying the staff are amazing are beyond true. The staff made Villa Eshta an insanely friendly and welcoming environment. Not only did they give perfect recommendations, they went out of their way to give us a real Puerto Rican experience. Villa Eshta is located in a good area... close to beach, as well as one of the main shopping/eating streets. The rooms are exactly as expected from pictures online. If you are looking to experience more of San Juan than just the beautiful beaches, Villa Eshta is absolutely the place to stay.
Stayed 5 nights in Aug 2022

2/10 Terrible

Kareem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was human hair on the sheets, private room was accessible by walking through a hall of people sleeping
Stayed 1 night in Aug 2022
Response from Villa Eshta Team on Aug 25, 2022
Hi Kareem, the room you selected is our lowest cost private room in the hostel and it's priced as it is due to it's location alongside the dorms. We also have rooms available with more privacy, including private bathrooms, for guests who wish to have more space to themselves. This information is available to guests when booking the rooms and it's only a small price difference for the upgrade. Also, we're aware that you're group left more than an hour and a half after check out time and neglected informing us of your late check out or paying for the additional time. Check out time and the late check out fee are clearly listed in the hostel rules. In the future when you are booking rooms in a hostel, we hope you thoroughly read the listings and rules to improve your experience and out of respect to your hosts.

4/10 Poor

Leonardo

Stayed 1 night in Aug 2022

8/10 Good

Luisa

Travelled with family
Liked: Cleanliness, staff & service
I liked it for a cheap quick stay is very convenient and in a okay area close to everything . I would probably go back. And at night the lounge in the back is fun. Just bring. Something g for the mosquitoes
Stayed 3 nights in Aug 2022

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place I ever seen.
Stayed 1 night in Jul 2022

10/10 Excellent

Betzaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Brad

Disliked: Staff & service, amenities
Stayed 1 night in Apr 2022

2/10 Terrible

Sunho

Disliked: Cleanliness
Stayed 1 night in Apr 2022

8/10 Good

ROSS A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey, convenient to beaches and authentic PR dining, we would stay here again. Location is off of the main street, so not as noisy. Staff was helpful and friendly! The kitchen and sitting area in our room were a surprise bonus, although we were only staying one night.
Stayed 1 night in Mar 2022

4/10 Poor

Megan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
To be fair, I'm not the target market for this place, but our night here was one long sleep-deprivation torture simulation: loud male voices right outside our window into the wee hours (so close we could hear entire conversations), house music blasting nearby at 3am, cars rumbling by blaring music, more loud voices and banging around after the clubs closed, bright lights piercing through the curtains allll night long, early morning trash trucks - it never stopped. Do NOT stay here unless you are the type of person who can fall asleep and stay asleep in the middle of a house party. Also, there was no hot water. The place itself was clean but dumpy. I am astonished that they can charge $160/night here. I feel duped. Yes, it's close to the beach, but IMO not worth the trauma.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021

2/10 Terrible

Gisela

Liked: Staff & service
The property should be condemned, the floors are not level. When you get up from bed, you feel like you are going to fall on your face because of the floors are leaning. At first although our reservation was for a double bed they gave us a room with two twin beds.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2021
Response from Villa Eshta Team on Aug 10, 2021
Thank you so much ! Come back soon ! Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was a small apartment. It had all the necessities for a nice stay. The street can be noisy but nothing some ear plugs couldn’t fix. Hot water with the flip of a switch. Soft bed. Awesome staff! Thanks Villa Eshta!
Stayed 9 nights in Jul 2021
Response from G on Aug 1, 2021
Hi, Were so happy to hear you enjoyed your stay and the amenities ! Please come back and stay with us anytime and have a safe travels home. Best wishes, Villa Eshta Team

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from G on Aug 1, 2021
Hi Sally, Thank you for staying with us and for taking the time to leave this review 😊. We look forward to seeing you again . Best wishes, Villa Eshta Team

10/10 Excellent

Barton

Stayed 1 night in Jul 2021

4/10 Poor

Javan

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2021
Response from Villa Eshta Team on Jul 25, 2021
Hi, Were happy you enjoyed your stay with us and hope to see you again soon! Kind regards

2/10 Terrible

Rishabh

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay anywhere else! Please don’t stay here.
We stayed in one of the “apartments.” While the staff at Villa Eshta were incredibly helpful and pleasant, our interactions with them were the silver lining to a very thick grey cloud that left us checking out early and paying for an additional hotel night elsewhere on the island. The bathroom was unusable. The sink pipes was not connected to the wall, which we discovered while turning on the faucet and having water splash on our feet from a stray pipe. The shower area had toiletries and other remnants of the poor guests who most recently shared our plight. On brand, the A/C either didn’t work, or worked in such a manner that our room was hotter than the rest of San Juan. The heat often left us feeling like we’d had fever dreams. We spent our nights anywhere and everywhere, in bars and restaurants, only for access to clean toilets and a well ventilated / air-conditioned place to sit. It was only after we tired that we would return to our nothing-but-spring beds (but I guess we got what we paid for) and our room that was so dusty, the three of us still have sore throats and cough constantly. One of us couldn’t speak by the end of our 2nd night, prompting us to move to the Marriott in Miramar and forego the money we paid for our 3rd night at Villa Eshta — makes us wonder, was it dust or mold? For reference, we flew Spirit Airlines back home and our experience — even with two infants on the same row and economy seats — was more pleasant than our stay at Villa Eshta.
Stayed 3 nights in May 2021
Response from Villa Eshta Team on Jul 25, 2021
Hi Rishabh, Were sorry to hear about your stay. Were happy to report under the silver lining staff we have updated the rooms AC, mattresses and linens as well as cleaning procedure to maintain rooms properly. We hope you come back to give us a chance to change your opinion about the accommodations.Thank you for taking the time to give us this feedback positive or negative as we grow from it. Kind regards, Villa Eshta Team

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They said the room was private but it was actually in a shared dorm with other people. They should include that type of information in the room details.
Stayed 2 nights in May 2021
Response from Owner on Jun 1, 2021
Thank you for your review. I’ll simply refer you to the title of the listing “Deluxe SHARED Dormitory”.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a good property for a two or three night stay. The staff was very nice to us. I reached out about a concern for cleanliness and when i arrived everything had been cleaned well. our room had its own bathroom but i know there are shared bathrooms there so be aware. you have access to a kitchen with a fridge, microwave, and portable stovetop. we didn’t use it but it was there. the location is great. there are restaurants in walking distance, walgreens right in front, and a 1 minute walk from the beach. only down fall was that we had no hot water for our showers the whole time we were there. in the bathroom when you turned the shower on the light went off so it was dark. overall you get what you paid for and I enjoyed my stay.
Stayed 2 nights in May 2021

8/10 Good

Daneyda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was good
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente limpieza, buena ubicación y buena vibra!
Stayed 1 night in May 2021

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights
This place is very close to beach. Everyone on staff was very helpful. Cool vibe and excellent restaurants nearby. Loved it!
Stayed 1 night in Apr 2021

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
It was a very relaxing stay. The staff went over and beyond to accommodate my needs. I would definitely stay again.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I loved the Egyptian Artwork. Cute hostel, and outdoor patio in the back. Staff was nice and friendly. Owner is super welcoming and helpful. Grood location. There is curfew in PR so go out to eat or order food early. Stayed in the two bedroom dorm and was good for a night. Shower didn't work.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are here to loudly drink rum (with the owner) until four in the morning, you’ll love it there!
Stayed 14 nights in Mar 2021
Response from Management on Apr 16, 2021
Thank you for your review. However allow me to clarify a few points for our readers. In Puerto Rico we have a State wide curfew at 10:00PM. At Villa Eshta we also have quiet hours starting 12:00AM. Thank you for noticing that the owner spends time with the guests, which is a major plus between us and the other hostels.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stay in private apartment.It was well equipped ,nice like on pictures.Yes,I would recommended to others.And I would be back there again.
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Great experience for San Juan, close to restaurants and beach ! Beautiful scenery. Only issue is 3 people per room however doesn’t say it online. Overall great place, very cheap and nice way of feeling San Juan culture
Stayed 1 night in Mar 2021

8/10 Good

Drew

Liked: Staff & service, property conditions & facilities, room comfort
Nice place for a solo one night stay or maybe two. Cool area with a local feel and good food options also close to Walgreens. Would definitely stay again probably not for longer than three nights. Not super comfy beds and the shared bathroom was pretty messy.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Good cheap spot.no hot water,bed no good.just stood one night. Never again
Stayed 1 night in Jan 2021

2/10 Terrible

Jesse

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020