A little gem on a busy street in a typical small scale urban Costa Rican town is how I'd explain this place. The ratings it garners is well deserved. The staff are the typical gentle, affable Costa Ricans. The front desk speaks English relatively well while the rest of the staff, including the waitresses, really don't speak English at all. The included breakfast was very good with choices of typical Costa Rican, American and European fare. As in most of Costa Rica, I'm not particularly fond of the coffee, especially if you are used to the finer coffee places in the states.
The front lobby is simple and relatively unattractive but the various other lobby spaces are quite beautiful with old Spanish style wood furniture. The spaces are a bit dark but quiet and rarely used, at least during my stay in the height of the dry season. The rooms, while small, are quite nice and attractive. Our room (#8) was first floor and just off one of the two sitting areas and was quiet despite its central location. It had AC which was nice. Not all do. It also had French interior windows that accessed a shaft like space that was exposed to an open area in the roof. It was an interesting and beautiful feature. While Allejuela is not a tourist spot by any means, and is just a weigh station to Poas Volcano, it does have a pleasant central park and beautiful church within a couple of blocks on the same street.
All in all, this hotel was a great value.