All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We were impressed. It was our first time there and we had a great stay. The rooms were clean, the staff was nice, and plenty of parking. We will be staying there again.
It was very easy to get to and from the the airport
Tammy
Stayed 2 nights in May 2024
2/10 Terrible
Jason
Travelled with partner
May 5, 2024
Disliked: Cleanliness, staff & service
After making a reservation over a month ago. I go to check in and I'm told a big party came in and took all of the rooms. No apology no assistance locating a room elsewhere. Just shrugged his shoulders oh well. Even after telling him we had 2 hours to drive home. I've never experienced such poor customer service in my life. Too bad because the hotel is pretty cool too.
Jason
Stayed 1 night in May 2024
4/10 Poor
Sleeps
Travelled with family, Business traveller, Travelled with group
Apr 29, 2024
Disliked: Staff & service
Breakfast could be better, no water or drinks out available to grab, was told you must ask for juices. Over all dingy feel as if I was in a 1980s hotel
Staff not at the desk. Carpets were torn and patched sometimes. Killed 2 cockroaches. Facility had a large parking lot but had to pay for $13 for parking there. The bathroom was very clean and everything looked clean. Not sure why the cockroaches. Just a very worn facility.
Response from Nice Alarcon Front Office Supervisor on Apr 18, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
I like Larkspur landing because it is convenient for me to get to work and there are amenities that I like to have when I travel for work.
Tracey
Stayed 2 nights in Apr 2024
Response from Nice Alarcon Front Office Supervisor on Apr 18, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Response from Nice Alarcon Front Office Supervisor on Mar 28, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations
8/10 Good
John, San Diego
Mar 20, 2024
Clean, spacious room with kitchen in it.
Free parking and ok free breakfast spread.
John
Stayed 1 night in Mar 2024
Response from Nice Alarcon Front Office Supervisor on Mar 28, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
I use to love this place
Ten years ago. When I went back again yesterday it wasn’t pleasant. Kinda smelly. Garbage was full the whole time
By elevator
Winnie
Stayed 1 night in Mar 2024
Response from Nice Alarcon Front Office Supervisor on Mar 28, 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed
Cozy comfortable, full kitchens, and reasonably priced in south San Fran. Safe area. I enjoyed staying here and it will not be my first location to check as I travel for work and the full studio or 1 bed suite is perfect and reasonable
Anthony
Stayed 2 nights in Feb 2024
Response from Nice Alarcon Front Office Supervisor on Mar 28, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Response from Nice Alarcon Front Office Supervisor on Mar 28, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Response from Nice Alarcon Front Office Supervisor on Mar 28, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
8/10 Good
Kiani
Feb 5, 2024
Liked: Cleanliness
Kiani
Stayed 1 night in Feb 2024
Response from Marlon Smith-GM on Feb 14, 2024
Thank you for taking the time to provide us with Feedback on your stay.
There is no one at the front desk constantly. I had to call the number for the staff to come out from the back when I was checking in. Even during the day, the front desk is always empty.
Room is dirty, and amenities are old, I also found stains on my bedsheet.
Yun
Stayed 1 night in Jan 2024
Response from Marlon Smith-GM on Feb 14, 2024
Yun, I am terribly sorry that we did not meet your expectations during your stay. I do Thank you for this feedback as I will be using this for training purposes Thank you again
Great hotel, but we were told weekend breakfast was served until 10, but it was over before 9:15 when we came down to eat. Front Desk cited low occupancy. Not Pleased!
Paul
Stayed 1 night in Jan 2024
Response from Marlon Smith-GM on Feb 15, 2024
Paul, Thank you for bringing this to our attention, I will be speaking with the appropriate managers to solve this issue moving forward.
When we got there at about 2 pm , no front desk person to take care of guests! We had to wait at lobby for more than an hour! Other than that it’s good hotel.
Tracy
Stayed 1 night in Dec 2023
10/10 Excellent
Jose
Jan 6, 2024
Jose
Stayed 1 night in Jan 2024
Response from Marlon Smith-GM on Feb 15, 2024
Thank you for the kind words!
10/10 Excellent
Diane
Travelled with partner
Dec 31, 2023
Liked: Staff & service
We were visiting family in the city. Hotel was relatively close, had onsite parking without charging too much, clean rooms, breakfast, and easy access to CA 101. We also could walk around the bay--not too far.
Diane
Stayed 6 nights in Dec 2023
Response from Marlon Smith-GM on Feb 15, 2024
We are so happy that we able to meet your expectations during your stay!!
10/10 Excellent
Marsha
Dec 17, 2023
Marsha
Stayed 1 night in Oct 2023
Response from Niceforo Alarcon Front Office Supervisor on Dec 20, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations
Response from Niceforo Alarcon Front Office Supervisor on Dec 20, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations
The staff there is wonderful and very friendly my family and I had a wonderful visit
Lucky
Stayed 2 nights in Dec 2023
Response from Niceforo Alarcon Front Office Supervisor on Dec 20, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations
Great stay. Very happy with the room, which unexpectedly included a kitchen with full refrigerator and cooktop. The provided breakfast was just ok. This was ok because i was able to cook my own food in my room. Overall, very clean and a great value.
Nonika
Stayed 9 nights in Dec 2023
Response from Niceforo Alarcon Front Office Supervisor on Dec 20, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations
I liked the kitchen and and cleanliness, it was nice size may try half moon bay suite next time I stay here. Wonderfull time breakfast was good as well
Guillermo
Stayed 1 night in Dec 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
6/10 Okay
Randal
Dec 4, 2023
Liked: Staff & service
Randal
Stayed 4 nights in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
They should put more attention to cleanliness sadly but i have to say it for the good, when I Arrivied to my room there was women's hair in the shower. I talked to the receptionist he was very kind he offered me a new room. I said no just a little more attetion on that.
manuel
Stayed 3 nights in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
6/10 Okay
Jeannie
Travelled with family, Business traveller
Nov 28, 2023
Liked: Cleanliness, staff & service, amenities
The room was nice and quiet. The bed mattress needs replace you could feel the springs and here the squeaking.
Jeannie
Stayed 1 night in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
8/10 Good
Jude
Travelled with partner
Nov 26, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Smells like cigarettes
Jude
Stayed 1 night in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Friendly staff , the location. I find the pet fee a little pricey though compared to other hotels.
Josefina S
Stayed 1 night in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
We had a very nice stay. When we checked in, staff wasn’t so friendly or helpful. But rooms were nice. And the parking fee, ridiculous.
julia
Stayed 1 night in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
It was smelly dirty. The furniture looked old with rips in them. Amazingly bad
Hassan
Stayed 4 nights in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.
6/10 Okay
Mara
Nov 13, 2023
Liked: Staff & service
Mara
Stayed 1 night in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.
6/10 Okay
Robert
Nov 11, 2023
Robert
Stayed 1 night in Nov 2023
Response from Nice Alarcon Front Office Supervisor on Dec 7, 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.