Junior Villa, 1 Bedroom, Lake View, Lakeside | View from room
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Reviews of Atitlan Villas Qanajuyu

3 out of 5
Atitlan Villas Qanajuyu
Agua Escondida, San Antonio Palopo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The four bed room house was amazing, the staff is friendly and helpful, most of all the view of the mountains and lake are a wonder to wake up to in the morning. Downside is a boat is the only why to reach it, do not follow the GPS up the mountain, stop at the pier. The stairs up from the dock up to the house are in water and will move with the waves, the dock will move too.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Staff was nice. Property was “meh.”
First off, I want to say how friendly Mario the manager is and the staff. They greet you with smiles and provide good service. The issues I have are not with them. First off, the property is not in San Antonio Palopo. It’s about a 10-min boat ride away. So you’re going to be isolated. It’s kinda like glamping, if you’re into that. Second, the property is nicer in pictures than it is in real life. There was no obvious hot water in our unit and the shower head was some sort of plastic with wires hooked up. I didn’t bring up the lack of hot water because at that point I had decided to book somewhere else. Besides the bathroom, the fixtures and furnishings were dated. It would take too much to spice things up, but this must not be the owners priority. It would be nice if the owners put some more care into the little things because the staff is very accommodating.
Stayed 3 nights in May 2022

10/10 Excellent

JD

Liked: Cleanliness, room comfort
Excellent retreat
Beautiful place. The manager and staff were friendly, helpful and thoughtful. Communication was great. We enjoyed a beautiful evening. The rooms are designed for maximum view of the lake and surrounding mountains. Myriad bird songs in the morning. My wife said “This place is magical”. I couldn’t agree more
Stayed 1 night in Aug 2021
Response from Mario on Aug 25, 2021
Muchas gracias por su comentario estamos para que su estadía sea más placentera

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Mario on Jan 6, 2019
Gracias por sus comentarios estamos tratando de mejorar dia a dia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
Great hotel , close to cultural towns ... Great staff

10/10 Excellent

Marie, Guatemala City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to rest
The rooms are beautiful with an awesome view to the Lake. Most of the personnel was warm. Our stay was pleasant and very comfortable, except that the pool was so cold, in a gray day. So, it was a problem for me because my kids wanted to stay inside the pool. The food was good. I think a hotel that is away from town and shops, would better have a little store inside to purchase things like chocolate, chips, wine, etc. Definitely I would stay again at this hotel since I really loved the view.
Response from Administration on Aug 28, 2016
Dear Marie, thank you for your review. We'll be anxiously awaiting your next arrival!

10/10 Excellent

Telma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de lo mejor !!!! Encantada con las instalaciones con el personal con la ubicación ... con todo !!!
Stayed 1 night in Mar 2023
Response from Admin on Apr 2, 2023
muchas gracias por su comentario

6/10 Okay

Fernando

Travelled with group
Liked: Cleanliness, property conditions & facilities
El precio del hotel no va de acuerdo con el nivel de habitaciones ! El servicio muy bueno muy atentos ! Pero el precio es muy alto para el tipo de habitación.
Stayed 1 night in Dec 2021

10/10 Excellent

Arnoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia en Atitlan Villas
Excelente!!! El lugar es muy lindo, tranquilo, lejos del bullicio de los pueblos mas grandes. La vista del lago y de los volcanes es preciosa. El sendero para hacer camintata tiene unas vistas lindas. El acceso al hotel es unicamente por bote, pero el hotel te va a traer y cuando termina tu estadia te va a dejar sin costo extra. El personal 100 puntos, es muy servicial. La comida excelente. Es recomendable para estadias tanto cortas, como largas. Para personas con problemas para subir gradas no es recomendable, a no ser que se hospeden en las villas mas cercanas al lago. Para las demas villas hay que subir gradas. Felicidades a Mario y a su equipo que hacieron de nuestro hospedaje muy placentero. Volveria a hospedarme en Atitlan Villas sin dudarlo un momento.
Stayed 2 nights in Aug 2018
Response from Admin on Oct 26, 2018
Muchas gracias y exitos en sus actividades los esperaremos nuevamente algún dia para servirles lo mejor que podamos

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Admin on Jan 27, 2018
Gracias por sus buenos comentarios Saludes