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Reviews of Quaaout Lodge and Spa, Talking Rock Golf

3.5 out of 5
Quaaout Lodge and Spa, Talking Rock Golf
1663 Little Shuswap Lake Road West, Chase, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 379 reviews" "
Rating 8 - Good. 105 out of 379 reviews" "
Rating 6 - Okay. 23 out of 379 reviews" "
Rating 4 - Poor. 4 out of 379 reviews" "
Rating 2 - Terrible. 4 out of 379 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamper yourself !!
We had a wonderful weekend getaway, and Quaaout was a great spot for nature and even a bit of golf! Was pleasantly surprised at the wonderful level of service , first class professionalism, starting at the door upon arrival. Felt like we were a valued guest from the first minute. Beds were super comfortable, and lovely lake view with a quaint outdoor coffee spot from our room with enough privacy to enjoy while indulging in the awesome Super Comfy Bathrobes !!
View from the room
Coffee in the morning
Super spacious room
Stayed 2 nights in Apr 2022

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Cool atmosphere, excellent service, gorgeous outdoor facilities.
Stayed 1 night in Apr 2022

10/10 Excellent

Laurel

Stayed 2 nights in Apr 2022

10/10 Excellent

norma

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I have ever stayed at. We had a dog and loved being on the ground floor and able to walk out the patio door and see the majesty of nature all around us. It was quiet, staff were really helpful, and the beds and robes were incredibly comfortable. I didn’t get a chance to try the spa but it seemed lovely. What I did get to try was the restaurant. We had breakfast and it was so good I have not stopped talking about it weeks after our stay. Greatly recommend the eggs bannockodict and French Toast.
Stayed 1 night in Apr 2022

10/10 Excellent

danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly is beautiful. On the talking rock golf course and right up against the lake. The views are amazing. The food was unbelievable and the golf course is one of the best in the area. Will be going back.
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a terrible experience
Stayed 4 nights in Mar 2022

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful location. The restaurant has a great breakfast. The beds are very comfortable. There is an indoor pool but in the summer there is the beach.
Stayed 1 night in Mar 2022

10/10 Excellent

Victoria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and building. Certain areas of decor could use a refresh (pool area, some of the bath fixtures) as it's beginning to show signs of age/wear but everything has been lovely otherwise. Great food and beverage selection. Comfortable beds and beautiful common areas.
Stayed 1 night in Mar 2022

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Need to reservations for every meal otherwise may not be eating. But food amazing.
Stayed 1 night in Mar 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place with an amazing restaurant carefully and creatively run by their head chef
Stayed 1 night in Mar 2022

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service
Very nice stay.
Stayed 1 night in Mar 2022

10/10 Excellent

Meira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge in a perfect location. The restaurant was the best I’ve been to in awhile.
Stayed 1 night in Mar 2022

10/10 Excellent

wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So soothing. Beautiful location. I’m coming back
Stayed 1 night in Mar 2022

10/10 Excellent

kai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything. We stay here every year and will come back for dinner many times throughout the year. Its our favorite place.
Stayed 1 night in Mar 2022

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 1 night in Mar 2022

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and it was great to learn more about the culture ot the Secwepemc people.
Stayed 1 night in Feb 2022

10/10 Excellent

Leesa, Revelstoke

Liked: Staff & service, property conditions & facilities
Brilliant place very clean right in the beautiful lake
Stayed 2 nights in Feb 2022

10/10 Excellent

Christine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our favorite place to go and getaway without having to go far. We live in Vernon.
Stayed 2 nights in Feb 2022

10/10 Excellent

Natalie

Stayed 1 night in Feb 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this Place
The lodge , the room & the Friday evening meal were all very very good. Love this place.
Stayed 1 night in Feb 2022

10/10 Excellent

James Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort. Clean and comfortable, every room is lake view. The restaurant, spa and golf course are all among the best the area has to offer. Highly recommend!!
Stayed 1 night in Feb 2022

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
Amazing hotel. Beautifully appointed, helpful, friendly staff. Very clean + comfortable. Gourmet dining with indigenous influence. Great for cross country skiing or snow shoeing in winter
Spacious clean room with jacuzzi tub, fireplace + beautiful view
Warm + inviting reception area with restaurant just off to the side
Stayed 2 nights in Jan 2022
Response from Sabrina on Jan 11, 2022
Waytk ( Hello) So glad to hear you enjoyed your stay. We hope to have you stay with us again soon.

10/10 Excellent

kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Dec 2021
Response from Sabrina on Jan 11, 2022
Waytk(Hello) Thank you for staying with us. So glad you enjoyed your stay!

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service
Great restaurant. Nice clean rooms.
Stayed 2 nights in Sep 2021

6/10 Okay

Ling

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The restaurant is Overpriced average faire.
Stayed 2 nights in Sep 2021

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great golf course. very nice scenery and lake views
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean & Friendly but getting old
Staff are very friendly and super helpful with the necessities. Was not busy when we went midweek in late August during a pandemic. Building is starting to show its age but staff does great job with cleaning. Complaints: the TV in our "Signature Room" is small by today's standards. The treadmill in the workout room was not working. We saw a little frog jumping about in the swimming change room. Probably came up from the drainage sewer. Didn't bother us but likely may bother others and Quaaout should do something about it. Suggestion: we rented a canoe for a few hours. No one helped us launch it in the water. I didn't mind doing it myself but for a "Lodge and Spa", at least they should have offered to help.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff is amazing. Rooms could use some more updating and refining.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2021

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

susan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Great golf course and practice facilities. Food is very authentic and a good price
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
This hotel is set on a beautiful location. I booked a room with a water view but the room I was given was closer to the back of the building with more of a parking lot view than a water view. The bed was incredibly uncomfortable. There was a long hair on our pillowcase and hair in the tub. But the food was outstanding.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff，beautiful view
Stayed 1 night in Jun 2021

6/10 Okay

Malcolm

Liked: Room comfort
Disliked: Staff & service
Won’t go back
Every time we turned around it was something wrong with the service. From our initial hotels.com reservation somehow being split in to putting us in a different room each night or them charging me an extra night at check out to waiting an hour for breakfast.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2021

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Justine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
It was amazing!! Clean bright rooms, comfortable beds, gorgeous view of the lake! Can’t wait to come back.
Stayed 1 night in Apr 2021
Response from Lynn on Apr 12, 2021
Thank you so much, we are so happy you enjoyed your stay. We look forward to hosting you again!!

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Lynn on Apr 12, 2021
We are so happy you enjoyed your stay and hope you can join us again

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the hotel is lovely, as are the people. it was a really nice stay. too bad the restaurant was closed and the pool and hot tub. our trailer was broken into in the parking lot at night so that put a damper on our stay
Stayed 1 night in Apr 2021

10/10 Excellent

Weiping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Lynn on Apr 12, 2021
We are so happy you enjoyed your stay, we hope you can return again

4/10 Poor

Luke

Liked: Cleanliness
Disliked: Staff & service
First we were lied to about the pool being closed because of COVID-19 . One of the main reasons we chose here was for the pool and hot tub and there was nothing on the website about it being closed. We then we were told we could use it between 8-9pm, which confirmed the above statement to be a lie. Right before then we were about to head down to the pool, we got a phone call saying it was under construction which we could clearly see it was not. When asked, they just said sorry with no explanation. The next morning we tried to get room service which we were told we could. They would not bring the food to our room, so if you ask me, that’s not room service. Then upon checkout we were accidentally charged for the room that we had already paid for through Expedia, this was minor as we were reimbursed immediately, however that is when we noticed we paid $30 per night more through Expedia than what the hotels own rate was. When we booked on hotels.com it said we were getting a deal which turns out was not the case, especially seeing as we booked 2 rooms costing us roughly $60 more total.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but the rooms are not soundproofed well at all and the shower is extremely loud
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and highly recommended!
Beautiful spot for the hotel and the golf course looks amazing and cannot wait for it to open. The rooms are nice, and we had a minor issue with the drain in our bathroom, so they upgraded us to the presidential suite and gave us a bottle of wine for our trouble. Excellent service and very friendly and professional staff!
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the king room with tub and patio. Great room. The only downside side, on level 1 you have to shut the blinds while in the tub as people walk by your suite... lol We also sat out on the patio in our robes and glass of wine....more people walk by... part of the experience! Lol Next time, same room but level 2 or 3....very comfortable rooms and good lake views. Good food served for dining experience.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful lodge. It is a little bit expensive.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rest.
The best sleep. The sheets on the bed are something else. Nice decor changes.
Stayed 1 night in Feb 2021