Fridge, microwave, oven, stovetop

Reviews of Heart of ST SAUVEUR- walk to Village center ! CITQ number 310182


Reviews

6.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

9.8/10

Cleanliness

Reviews

8/10 Good

Tara D.

Liked: Cleanliness
St Sauveur stay
Really nice place, clean and has all you need!! Loved the decor!!! Would stay there again for sure!
Stayed 3 nights in Mar 2024

6/10 Okay

Jakob P.

Liked: Cleanliness
Very Clean
This property was very clean and very close to the ski hill which was the purpose of our trip so that was excellent. Unfortunately the listing had a hot hub as an amenity which was not true and the bbq did run out of propane in the middle of cooking our first dinner. The expectations for cleaning at the end of our stay were are little high for a vacation rental. There were no garbage bags in any of the bins and we couldn’t find the proper size bags anywhere. I am all for being respectful about the cleanliness especially in someone’s house. However if you rent out your home with a vacation service, having an extra fee if the guest don’t strip their beds or dry and but away all the dishes seems a little excessive. Overall cleanliness 5/5, location 5/5, communication 5/5, accuracy 3/5 and expectations 2/5, readiness for use 3/5. I would stay here again I just wish I knew some of these things before.
Stayed 3 nights in Feb 2024
Response from VrboOwner on Feb 19, 2024
Hi I don’t quite know where you thought you saw there was a hot tub because most certainly there is not! And I would never suggest there is one without there actually being one. Not sure where you read that? I asked you to please let me know if you had any questions. I am only hearing about the garbage bags now! That would have been an easy fix. The barbecue issue was promptly resolved. Many guests prefer to know exactly what is expected of them upon their departure. Housekeeping staff will not do dishes and pots and pans. ( that’s where the extra fee comes in! Not for failure to strip beds!) These ‘house rules’ are available to guests prior to booking and so you were made well aware what was expected upon making your reservation.

4/10 Poor

Heidi P.

Liked: Cleanliness
Beautiful place but difficult host
The place is beautiful and clean, however, working with the host proved challenging with unreasonable policies. Beware of additional costs piling up. 'Walking distance to the village' is also misleading given you have to cross the highway.
Stayed 6 nights in Jan 2024
Response from VrboOwner on Jan 27, 2024
Unfortunately, the guest must have NOT read the listing in its entirety , as I strongly encourage., and she failed to indicate the correct number of guests, which added to her fees. Furthermore, she still has an outstanding account and owes me a balance. My house is indeed walking distance to the village( less than 1km) and there is an overpass for the highway with a sidewalk.

2/10 Terrible

Lise P.

Liked: Cleanliness
Propriétaire vraiment pas plaisante
J’ai reservez 4 nuits en Decembre et 4 nuit en Janvier. Ceci a été reserve l’été dernier, si sa aurait pas été que je perdais mon depot de $1,000 j’aurais annulée mes nuits en janvier. Mme Carin n’est vraiment pas une personne plaisante pour quoi que ce soit. Vous reservez pour 2 personnes, vous aurez acces a 1 chambre, vous voulez la 2ieme chambre ou la 3ieme chambre c’est barre a la cles, Deux personnes doivent coucher dans le meme lit si non $50 de plus par personne par nuit.pour ouvrir une autre chambre. Elle ne loue pas le condo, elle loue des chambres. En decembre elle nous a charge $350 en surplus. Elle voulait nous charger $50 de surplus en janvier parce qu’on a mis un parc de bebe dans la chambre pour coucher le bebe dans le parc - 2 rouleaux de papier de toilette pour 5 jours– apporter vous en - Il y a un foyer mais il ne fonctionne pas. Dec et Jan toujours pas en function, elle était supposé avoir quelqu’un pour venir réparer - Elle nous a dit qu’elle avait une machine a café Keurig, on apporte le café pour la machine, le filtre manque a l’interieur, aucune utilite. - BBQ – pas en function aucun propane – en dec et jan - Escalliers plein de glace – faite attention - Lundi au vendredi bruit de construction a l’arriere a 7am Madame Carin ne voulait rien savoir pour discuter aucun probleme, elle nous coupe la parole, nous parle fort. Je lui suggere de vendre cette propriete ce n’est vraiment pas pour elle.
Stayed 4 nights in Jan 2024
Response from VrboOwner on Feb 19, 2024
The guest, Lise did not read the listing in its entirety as I suggest ,unfortunately . I clearly state that my rates are based on double occupancy and if you are more than 2 people , the rate increases. It also clearly says that if you want access to more than one room, ( if you’re two people) simply let me know and the other room is available for a small additional fee. The guest asked for an early arrival. I complied and yet she abused my generosity and entered the house an hour before the agreed time (and with two extra guests , no less.) The listing does not state that the fireplace is functional ( I am still waiting on a part and it appears it might have to be completely readdressed.) There is construction during the week but it’s outside and down the hill. Sometimes the stairs can be icy- it is after all, winter in Quebec- but there is always salt and a shovel until someone can attend to it. The keurig was brand new in august and no reason for it not to work, yet I returned it and it was replaced with a brand new one prior to her second visit. The barbecue was functional. A second propane tank was in the shed but she did not reach out. Our phone conversation was not a good one . I agree. There was no pleasing this guest as she was not happy to have to pay for 4 guests when her reservation was for 2 guests. Guest transparency goes a long way. Furthermore, if her first visit was so terrible, why in the world would she come back a second time. And to other hosts , I would NOT recommend this guest.

10/10 Excellent

Pierre-Luc L., Gatineau canada

Liked: Cleanliness
Fin de semaine de couple
Suberbe maison très bien localisé
Stayed 2 nights in Nov 2023
Response from VrboOwner on Nov 22, 2023
Un gros merci Pierre-Luc!

8/10 Good

Eve P.

Liked: Cleanliness
Vacances
Nous avons adoré notre séjour, seulement un bémole pour les travaux en dessous. Nous savons que le travail doit être fait, mais en étant en sachant que des gens viennent en vacances, il serait préférable de débuter les travaux vers 12h00...
Stayed 3 nights in Jul 2023
Response from VrboOwner on Sep 22, 2023
Unfortunately, I cannot hire workmen for a half day. Luckily, the work is now completed.