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Reviews of Hotel Gregoriana

3 out of 5
Hotel Gregoriana
Via Gregoriana 18, Rome, RM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 511 reviews" "
Rating 8 - Good. 141 out of 511 reviews" "
Rating 6 - Okay. 22 out of 511 reviews" "
Rating 4 - Poor. 4 out of 511 reviews" "
Rating 2 - Terrible. 1 out of 511 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of Rome near Spanish Steps/Trevi Fountain. The staff was very kind and accommodating -- they were our first impression of Italy and I'm glad we stayed here first to kick our trip off with such lovely staff to help us with luggage storage and a wonderful cappuccino. Thank you!
Stayed 1 night in Apr 2024
Response from Vassili on May 10, 2024
Dear Ms. Allison,we would like to thank you for your kind review, we are very pleased to read that you appreciated our staff!For us, it has been a pleasure to having you as our Guests and we do look forward to the chance of welcoming you again in a future occasion.In the meantime, please receive our kindest regards.

10/10 Excellent

Jamey, Granada Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location just 3-4 minute walk from Spanish Steps. Great staff and wonderful breakfast
Stayed 1 night in May 2024
Response from Vassili on May 8, 2024
Dear Mr. Jamey,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a great location, walkable and close to some point of interest. The staff is attentive and very welcoming.
Stayed 1 night in May 2024
Response from Vassili on May 7, 2024
Dear Ms. Mariana,we would like to thank you very much for your so kind review.It has been a pleasure to having you as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were helpful except on checkout day the concierge declined to help us find transportation to the train station. Told us to walk 50 minutes with our luggage. Metro was on strike. Finally got an Uber. Rest of our stay was fantastic. Rooms and breakfast were great.
Stayed 3 nights in May 2024
Response from Vassili on May 7, 2024
Dear Ms. Joanne,we would like to thank you very much for your so kind review.Concerning the transportation to the train station, we do apologise. Of course the concierge is always more than happy to assist with taxis reservations, but unfortunately there was a strike on the day of your departure and we were not able to find cars for our Guests. In this occasions Uber is normally the best option.Looking forward to the chance of welcoming you again in another occasion, (and without strikes!), we take the occasion to send our kindest regards.

10/10 Excellent

Susan Bell Burgess, Oak Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel! It was perfectly located at the top of the Spanish Steps so convenient to attractions, restaurants, and shopping. We had a balcony to the back that was quiet and peaceful though we were in the middle of the Roman chaos. It had a wonderful bed. We rested so well. We highly recommend thus place.
Stayed 3 nights in Apr 2024
Response from Vassili on May 4, 2024
Dear Mrs. Bell Burgess,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Vassili on May 3, 2024
Dear Mr. Benny,we thank you very much for your wonderful review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Gregory, Forney

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice rooms, very helpful and informative staff.
Stayed 3 nights in Apr 2024
Response from Vassili on Apr 30, 2024
Dear Mr. Gregory,we thank you very much for your so kind review which we truly appreciate.It has been a pleasure to having you as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique place. It's size and lay out have the feel of a small apartment building. The staff are all wonderful and very friendly and helpful. A hidden treasure. No complaints as they are doing everything right.
Stayed 7 nights in Apr 2024
Response from Vassili on Apr 28, 2024
Dear Mr. Carl,we thank you very much for your so kind review, we truly appreciate your words.It has been a great pleasure to welcoming you again and we do already look forward to the chance or having you once again as our Guests in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Christine

Liked: Amenities
Location was perfect to everything we wanted to do within walking distance.Took a cab to the Vatican was 12E…Restaurants in the area were fabulous!The hotel was very quiet and quaint and the breakfast provided every morning was included in our price Would definitely recommend to book.Ask your cab driver from the airport to take you to cruise port if going on a cruise.Price for cab from airport was 50E and the ride to the cruise port with the same driver was 150 E which was better than the hotel quoted at 220 E
Stayed 2 nights in Apr 2024
Response from Vassili on Apr 26, 2024
Dear Ms. Christine,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.Concerning the transfer to the port, we quoted a private driver with a black car which is more expensive than a city white taxi which anyway we are always happy to call directly at check out to take our Guests to any destination they need to go to.With our kindest regards.

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Vassili on Apr 22, 2024
Dear Mrs. Georgina,we would like to thank you very much for your so kind review.It has been a pleasure to having you and your mother as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

8/10 Good

Thomas, Simpsonville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is in a great location. The staff are friendly and helpful.
Stayed 1 night in Apr 2024
Response from Vassili on Apr 21, 2024
Dear Mr. Thomas,we thank you for your kind review and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Wiebke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying 4 nights at this lovely little hotel. It is really close to the Spanish Steps and an ideal base for exploring Rome. There is a Jazzclub across the road and it is only a short walk to Harry’s Bar. The rooms are comfortable and very well kept. All staff are very friendly and we really enjoyed the breakfast. We will be back. Thank you so much.
Stayed 4 nights in Apr 2024
Response from Vassili on Apr 21, 2024
Dear Ms. Wiebke,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and conveniently located hotel. Breakfast was very good.
Stayed 1 night in Apr 2024
Response from Vassili on Apr 21, 2024
Dear Ms. Debra,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Spanish steps and trevi fountain. Good spot for a day or 2 in Rome
Stayed 1 night in Apr 2024
Response from Vassili on Apr 18, 2024
Dear Mr. Mohammad,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast and very clean rooms.
Stayed 4 nights in Apr 2024
Response from Vassili on Apr 16, 2024
Dear Mr. Vinicius,we thank you very much for your so kind review, we truly appreciate it!It has been a pleasure to having you as our Guest and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

6/10 Okay

Lorie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Vassili on Apr 17, 2024
Dear Ms. Lorie,we thank you for having shared also here your review.As already mentioned, we are sorry that you did not completely appreciate your stay with us but we do look forward to a second chance in order to offer you a better experience.In the meantime, please receive our kindest regards.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely. Would stay again.
Stayed 4 nights in Apr 2024
Response from Vassili on Apr 15, 2024
Dear Mrs. Danielle,we thank you very much for your so kind review.It has been a pleasure to having you and your family as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

8/10 Good

German

Good
Stayed 2 nights in Apr 2024
Response from Vassili on Apr 15, 2024
Dear Mr. German,we thank you very much for your kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for walking to everything.
Stayed 3 nights in Apr 2024
Response from Vassili on Apr 14, 2024
Dear Ms. Debra,we thank you very much for your so kind review.It has been a pleasure to having you as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Arman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very supportive of our needs. Very clean older hotel.
Stayed 4 nights in Apr 2024
Response from Vassili on Apr 10, 2024
Dear Mr. Arman,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, great location
Stayed 5 nights in Apr 2024
Response from Vassili on Apr 9, 2024
Dear Mrs. Ilene,we would like to thank you very much for your so kind review.It has a pleasure to having you and your family as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Karen, Boynton Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Hotel Gregoriana. The staff is wonderful and the location is central and not far from Trevi Fountain and Spanish Steps. My single room was nice and very clean (though the carpet could use refreshing). Breakfast was excellent. I would definitely stay again.
Stayed 3 nights in Apr 2024
Response from Vassili on Apr 8, 2024
Dear Ms. Karen,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Mattress was high quality. Very clean. Very quiet.
Stayed 4 nights in Mar 2024
Response from Vassili on Apr 4, 2024
Dear Mrs. Prevost,we thank you very much for your so kind review.We are very pleased to read that you enjoyed your stay with us and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jan 2024
Response from Vassili on Apr 1, 2024
Dear Mr. Ramin,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the near future.In the meantime, please receive our kindest regards.

10/10 Excellent

Jamie Haley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Room was clean, large enough for the two us, nice bathroom. Breakfast was a nice start to the day. Great location, great street.
Stayed 7 nights in Mar 2024
Response from Vassili on Mar 31, 2024
Dear Mrs. Jamie Haley,we thank you very much for your so kind review.It has been a great pleasure to having you as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards fo a serene and happy Easter weekend.

10/10 Excellent

Sadie jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , clean and bed was really comfy , we had a small balcony which was nice to sit out with a coffee staff were friendly and informative , good continental breakfast with plenty of choice. Central location down a side street so was quiet 5 minutes walk to spanish steps trevi fountain 8 minutes, 30 minutes walk to Coliseum and about the same to the Vatican, definitely recommend
Stayed 3 nights in Mar 2024
Response from Vassili on Mar 26, 2024
Dear Ms. Sadie Jean,we thank you very much for your so kind review.It has been a pleasure to having you as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Jhancarla

Stayed 4 nights in Mar 2024
Response from Vassili on Apr 8, 2024
Dear Ms. Jhancarla,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Ixa

Travelled with family
The great professionals that man the front desk, especially Stefano!
Stayed 1 night in Mar 2024
Response from Vassili on Mar 17, 2024
Dear Ms. Ixa,we thank you very much for your kindness, we truly appreciate your feedback.looking forward to the pleasure of welcoming you again in the near future, in the meantime please receive our kindest regards.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast, convenient location, clean room
Stayed 3 nights in Mar 2024
Response from Vassili on Mar 12, 2024
Dear Mrs. Angela,we thank you very much for your wonderful review, we truly appreciate your kindness.Looking forward to the pleasure of welcoming you again in the future, please receive our kindest regards.

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Rome very good value for the price, excellent!
Stayed 4 nights in Feb 2024
Response from Vassili on Mar 8, 2024
Dear Guest,we thank you very much for your wonderful review, we truly appreciate your kindness!It has been a great pleasure for us to have such a beautiful group of people as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Staff were very helpful.
Stayed 2 nights in Feb 2024
Response from Vassili on Feb 21, 2024
Dear Ms. Gloria,we thank you very much for your kind review and we do look forward to welcoming you again in the near future.In the meantime, please receive our kindest regards.

10/10 Excellent

Louann, Virginia Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel right in the heart of Rome city center. We had a wonderful stay. The rooms were immaculate and they provided a crib for my grandson. We had a nice breakfast offered each morning, and we were very central to all the attractions we wanted to visit. We’ll definitely be back!
Stayed 4 nights in Feb 2024
Response from Vassili on Feb 18, 2024
Dear Mrs. Louann,we thank you very much for your wonderful review, we truly appreciate your kindness.It has been a pleasure to having you and your beautiful family as our Guests and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Great location close to the Spanish steps, metro station and shopping. Other tourist attractions near by. Walking distance. Friendly staff. There were a few details that could be looked at. Paint work needs a refresh. English speaking TV channel could be better. Bedside light missing. Breakfast selection could be better. Overall it’s a great hotel. With a few small changes could be an awesome hotel.
Stayed 4 nights in Feb 2024
Response from Vassili on Feb 18, 2024
Dear Mr. Paul,we thank you very much for your kind review and we took note of your suggestion.Looking forward to the chance of welcoming you again in the future, please receive our kindest regards.

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
This a cute boutique hotel in a great location. I was able to walk most of the time due to the great location and when I took taxis I was picked up or dropped off right at the front door. Staff was friendly, they remembered us and made it easy to collect our keys when we returned at night. I would definitely stay here again without hesitation.
Response from Vassili on Jan 30, 2024
Dear Ms. Betsy,we thank you very much for your wonderful review, we truly appreciate your kindness!It has been a pleasure to having you as our Guests for many days and we do really look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Minimal to no language barrier with staff. Very close (2-5 min walk) to the Spanish Steps. But on a side street so not noisy. Most main sights (except the Vatican) are within 20-30 min walk. But hotel is close to the Spagna metro station so most sites, including the Vatican are only 20 min away!
Stayed 10 nights in Jan 2024
Response from Vassili on Jan 28, 2024
Dear Mr. Russell,we would like to thank you very much for your so kind review, we truly appreciate it!It has been a pleasure to having you with us for so many nights and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Dec 2023
Response from Vassili on Jan 25, 2024
Dear Ms. Cozzitorto,we thank you very much for your so kind review and we do look forward to the chance of welcoming you again in the future.In the meantime, please receive our kindest regards.

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2023
Response from Vassili on Jan 25, 2024
Dear Mr. Jose Luis,we thank you very much for your so kind review, we truly appreciate it.It has been a pleasure to having you and your family as our Guests and we do look forward to the pleasure of welcoming you again in the future.In the meantime, please receive our kindest regards.

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
It was a very elegant property with prime location but speed of service for breakfast was really slow even when there were no other guests and it was items that need not be cooked. It was delicious and fresh but be prepared to take 45 min to an hour for a simple continental breakfast. Also staff policy is to keep your room key while you go outside in case of emergency which tends to be a minor inconvenience for when you are in and out a lot during the day. One evening I returned to a clean room and there were no towels but the staff fixed it relatively quick. Really enjoyed the location right near Spanish steps and metro and it was a beautiful property but just was hoping for something a bit more. May give it another try in the future but then again there are so many other options.
Response from Vassili on Jan 25, 2024
Dear Mr. Jeremy,we thank you for your kind and detailed review and we do look forward to the chance of welcoming you again in the near future.In the meantime, please receive our kindest regards.

10/10 Excellent

Mahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Rome. Close to all attractions and the metro line. Decently priced for the location, would highly recommend to anyone.
Stayed 2 nights in Jan 2024
Response from Vassili on Jan 17, 2024
Dear Mr. Mahim,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the near future.In the meantime, please receive our kindest regards.

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a safe and convenient location and very clean. Overall a very good experience.
Stayed 5 nights in Jan 2024
Response from Vassili on Jan 16, 2024
Dear Mr. George,we thank you for your kind review and we do look forward to the chance of welcoming you again in the near future.In the meantime, please receive our kindest regards.

10/10 Excellent

Harry Alan

Stayed 7 nights in Jan 2024
Response from Vassili on Jan 15, 2024
Dear Mr. Harry Alan,we would like to thank you for your so kind review, we truly appreciate it.It has been a pleasure to having you as our Guests, and we do look forward to the chance of welcoming you again in the near future.In the meantime, please receive our kindest regards.

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, perfect location walkable distance to everything.
Stayed 3 nights in Jan 2024
Response from Vassili on Jan 14, 2024
Dear Ms. Bianca,we would like to thank you for your so kind review, we truly appreciate your kindness!It has been a pleasure to having you as our Guests and we do look forward to the chance of welcoming you again in the future.With our kindest regards.

10/10 Excellent

Maria Teresa del

Response from Vassili on Jan 11, 2024
Dear Ms. Maria Teresa,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the near future.In the meantime, please receive our kindest regards.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in the city
We arrived Boxing Day evening and the man on reception was very friendly and welcoming directing us to our room and explaining about breakfast. The room itself was lovely and comfortable and very clean with lots of attention given to the cleaning daily. Towels were replaced daily which I was surprised by as we're always happy to reuse, but it made for a nice upkeep. The room gets quite warm and there's not air con on site, however at that time of year we were happy to open a window and that was more than sufficient. It wasn't too noisy as is down a side street while still being really close to everything and we were able to walk everywhere we needed from there every day. The breakfast each morning was a superb benefit and really gives the edge to this hotel for making it much more budget friendly. All the staff were really friendly and helpful. We had a great stay and I'd definitely stay here again for a future trip.
Stayed 4 nights in Dec 2023
Response from Vassili on Jan 8, 2024
Dear Ms. Claire,We would like to thank you very much for your wonderful review, we truly appreciate your kindness!It has been a pleasure to having you as our Guests and we do look forward to the chance of welcoming you again in the near future.In the meantime, we take the occasion to send our Best Wishes for a Happy New Year!P.S. We do have air conditioning in all of our rooms but it is centralized and during the winter season it is set on heating mode.

10/10 Excellent

Nick

Stayed 6 nights in Dec 2023
Response from Vassili on Jan 2, 2024
Dear Mr. Nick,We would like to thank you very much for your so kind review and we take the occasion to send our Best Wishes for a Happy New Year!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great very attentive and supportive during my stay. I recommend this hotel to anyone wanting to stay near the Spanish Steps in Rome
Stayed 5 nights in Dec 2023
Response from Vassili on Dec 24, 2023
Dear Mr. Christopher,we would like to thank you very much for your so kind review!It has been a pleasure to having you and your family as our Guests and we do look forward to the pleasure of welcoming you again in the near future.In the meantime, we take the occasion to wishing you a Merry Christmas and a Happy New Year.

8/10 Good

Vijay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is clean and the staff were friendly and super helpful. Rooms are clean but smallish. Our room had a shower stall which was small and may be a tight squeeze that may not work for the generously proportioned or the claustrophobic. One nit - the shower stall even lacked a niche/ledge/holder to put the soap/shampoo. Not a big deal but just a tad bit inconvenient. The included breakfast is very basic - coffee and some bread, cheese brought to your table. Eggs and the like are extra. We picked this for location and it is indeed located very close to the Spanish steps / Metros. That said it can be a bit of a drag lugging your bag in this neighborhood. Something to keep in mind if you are using public transport. Still doable though not convenient. Overall, still worked out well for our stay.
Stayed 4 nights in Dec 2023
Response from Vassili on Dec 24, 2023
Dear Mr. Vijay,we thank you for your kind and detailed review, we appreciate your feedback.Our spaces are not big, it is true, but they are exactly as described.Consider that the XVII Century building is a former convent.We took note of your advice regarding a holder to put the soap/shampoo in the shower, thank you!Concerning breakfast, our spaces are limited but we do have many more products included than what described. And they are all high quality Italian products, mainly organic.The only things which are not included are the eggs and the fresh orange juice which are prepared at the moment on request.Looking forward to the chance of welcoming again in the future and to offer you an even better experience, we take the occasion to wishing you a Merry Christmas and a Happy New Year.

8/10 Good

America Celeste Gorgulho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and neat hotel for the price, with breakfast included. However, the menu should be shown to the clients to be able to choose what they would like to eat and not rely on what the waiter decides to bring. The second day we were the only couple in the room, having seen there was a menu, requested some ham and cheese to eat with the bread and the waiter told us to wait and served other people that came after us, instead . The reception staff were friendly, especially one of them who gave us some help with map directions and also brought food delivery to my room, having thought to add some plates and cutlery. That person has very good customer service skills.
Stayed 3 nights in Dec 2023
Response from Vassili on Dec 23, 2023
Dear Ms. Gorgulho,we thank you very much for your kind review, we appreciate your feedback.Concerning breakfast, we do apologise for the misunderstanding, our Guests can find the menu both in the room directory and in the breakfast room.We do also apologise for having kept you waiting.Looking forward to the chance of welcoming you again in the future and to offering an even better experience, please receive our kindest regards.We do also take the occasion to send you our best Wishes for a Merry Christmas and a happy New Year!

10/10 Excellent

Lorenz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Vassili on Dec 22, 2023
Dear Mr. Lorenz,we thank you very much for your so kind review and we do look forward to the pleasure of welcoming you again in the near future.In the meantime, please receive our kindest regards and Best Wishes for the Festivities.

10/10 Excellent

MIKHAIL

Stayed 3 nights in Dec 2023
Response from Vassili on Dec 15, 2023
Dear Mr. Mikhail,we thank you very much for your very kind review and we do look forward to the pleasure of welcoming again you in the near future.In the meantime, please receive our kindest regards.