City view from property

Reviews of Gioberti Hotel

4 out of 5
Gioberti Hotel
Via Gioberti, 20, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1013 reviews" "
Rating 8 - Good. 340 out of 1013 reviews" "
Rating 6 - Okay. 101 out of 1013 reviews" "
Rating 4 - Poor. 35 out of 1013 reviews" "
Rating 2 - Terrible. 33 out of 1013 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Darian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel and staff were amazing, but the area around the hotel was very scary. There is crime, people following you to try and steal from you and it gets much worse at night. Again, my experience for the hotel and staff specifically - fantastic. If you can look past the exterior environment you’ll definitely enjoy your stay. Be safe!
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff but area is bit questionable, but than again it is near the train station.
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The property itself is lovely. The area, though, near all tourist attractions, is situated in a noisy ungracelful hustle environment. Doesn’t feel safe outside of hotel.
Stayed 6 nights in Mar 2024

8/10 Good

Jayson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Sinks need remodelling though. Tap is too long.
Stayed 5 nights in Mar 2024

10/10 Excellent

Adley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2024

8/10 Good

Jorgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

2/10 Terrible

Amanda

Travelled with partner
Staff are extremely unprofessional, unhelpful and this hotel is falsely advertised so avoid at all costs. We arrived to hotel reception staff shouting and screaming behind reception desk whilst checking in as they were watching the football. The hotel also advertises air conditioning in all rooms and after spending the first night sleeping in 25 degree heat we spoke to reception who said they have turned it off and it isn’t an option - advised us to open a window if we had an issue and couldn’t really care less - were kept awake all night either by the heat or street noise. When I asked to speak with a hotel manager I was told he worked at the hotel across the road and to head over there and find him if I had an issue. I then requested an email from the unhelpful reception staff and the hotel manager proceeded to ignore all communication sent to him UNTIL a complaint was raised externally - only then did he reply once we returned home. Avoid this hotel at all cost and spend your money elsewhere.
Stayed 7 nights in Mar 2024
Response from front desk on Mar 22, 2024
Esteemed Mrs Amanda,We are sorry that your stay with us was not to your satisfaction and that we were not able to resolve the problems you encountered. We will use your comments to improve our service.Thank you and best regards

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Slightly noisy but great location by the station and easy walking to all major sites. No facilities at the hotel other than breakfast and surprised no tea and coffee facility in the room.
Stayed 6 nights in Mar 2024

6/10 Okay

Mhd

Liked: Cleanliness, staff & service
Staff were super super helpful! The only few comments are that the beds are super stiff, 2 single beds put together, so that middle crack was very uncomfortable, the area of the hotel is close to mostly everything however after 9pm, very unsafe and very sketchy.
Stayed 4 nights in Mar 2024

10/10 Excellent

Roslain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and food, 15 min walk from the coliseum. The staff were friendly and very professional. Ciao Rome!
Stayed 4 nights in Mar 2024

6/10 Okay

hyun jin

Stayed 4 nights in Feb 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel, great breakfast, friendly and professional staff. It’s very clean and well looked after. The only downside for me, as a Northern European, was that the room was too warm and I couldn’t get it cool enough (I visited during winter, so during summer the air conditioner is probably on). Even then, it wasn’t so bad to ruin the stay. Definitely recommend this place
Stayed 4 nights in Feb 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the street which was loud when you open the windows, but once closed it was quiet. It was a great place to stay, walked to a lot of restaurants and shops. It was within walking distance of the train station and bus's. Felt safe and very pleasant.
Stayed 3 nights in Feb 2024

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

Kes

Travelled with family
Liked: Staff & service
Staff and location were great but definitely did not feel 4 star. Rooms average and I feel not worth price - pictures felt misleading. I regret cancelling another 4 star hotel I booked (which i saw when walking to colloseum and looked amazing) for Gioberti. But we had an amazing trip so hotel didn't matter in end
Stayed 2 nights in Feb 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Exceptionally convenient to Rome Termini station which influenced our choice of Gioberti Hotel. The room was attractively decorated and comfortable. Our shower required some maintenance - initially spraying water every direction but down due to limescale build-up but otherwise a pleasant stay.
Stayed 1 night in Feb 2024

6/10 Okay

Maria, Petoskey

Rooms were small but clean. The shower was difficult to use without getting the floors wet
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Room was tidied daily with clean towels. Breakfast excellent. Location very convenient ( 50m) from Termini(Rome’s main train station
Stayed 4 nights in Feb 2024

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service
Very good location, a couple of minutes walk from the train station and all transport services. Helpful and friendly staff, nice room and good breakfast. The only disappointment was that the only tea and coffee available in the hotel was at breakfast, no tea or coffee facilities available anywhere in the hotel at any other time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to Roma termini for travel. Very nice room and breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Termini. No great distance to walk to all of the sites - if you like walking!
Stayed 2 nights in Feb 2024

6/10 Okay

Haira, Rosetown

Travelled with partner
Liked: Cleanliness
I stayed for 4 nights and the receptionist charged me for city tax for 8 nights. i found it high but didnt complain and its too late cause we already left to go to the airport when i check the receipt cause it was n.8 * 7.50 . It’s convenient if you use a train however the surrounding outside the hotel is kinda scary, there’s homeless on the streets and constant police. Though theres a lot of good dining place and food choices close to the hotel.
Stayed 4 nights in Jan 2024
Response from Filippo on Feb 5, 2024
Dear HairaThank you for your review, please keep in mind that the city tax if 7.5 per PERSON per night, not per night. We see 2 people in your reservation, the charge appears to be correct for 4 nights.Best regards

10/10 Excellent

michael, Albany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to main rail station. Area not that great, but I felt safe. Very convenient. Nice room, nice breakfast, clean.
Stayed 7 nights in Dec 2023

10/10 Excellent

Mark, Red Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Every employee I encountered was pleasant and helpful. I had a wonderful experience.
Stayed 6 nights in Jan 2024

2/10 Terrible

Tari

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Avoid this place. Old building, dinghy carpeting, shower too small and water drained all over the tiny bathroom floor. Door lacked proper latch. Microscopic creatures itched my skin, and every morning the staff drag furniture above you very loudly, making sleep impossible. Trash.
Stayed 3 nights in Jan 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Cong

Stayed 3 nights in Dec 2023

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous & helpful staff. Clean, organized. Breakfast was excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Reginal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel was filled with lots of dining options and was easy to get to as the metro was just opposite. The staff even packed a breakfast bag for us as we had to check out before 7am. Thank you so much!
Stayed 4 nights in Dec 2023

10/10 Excellent

Jacob

Stayed 6 nights in Dec 2023

8/10 Good

ralph, beaverton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid service is really delayed room done daily around 3pm...highly inconvenient.. but the staff and food and facilities are decent...will stay there again
Stayed 3 nights in Dec 2023

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you ever come down to Rome. Friendly staff, clean and safe. Close to Roma Termini for easy transportation and within walking distance to major areas. I highly recommend Gioberti Hotel.
Stayed 6 nights in Dec 2023

6/10 Okay

Julie

Travelled with group
Liked: Staff & service
Convenient
Stayed 4 nights in Nov 2023

10/10 Excellent

Thu lap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 6 nights in Nov 2023

6/10 Okay

Raul, Harpenden

Travelled with partner
Liked: Cleanliness, staff & service
The location is great next to the main train and metro stations but our room needed redoing. Carpets were worn, bathroom needed refreshing, needed decorating. In general ok experience.
Stayed 4 nights in Nov 2023

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to train station. Generous breakfast.
Stayed 6 nights in Nov 2023

8/10 Good

Oscar

Travelled with family
Liked: Amenities, property conditions & facilities
It is in a very convenient location And breakfast is excelent
Stayed 3 nights in Nov 2023

10/10 Excellent

Terry, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

8/10 Good

Alima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay but a little let down!
It was a colder week (31sr October - 3rd November 2023) .hotel did not have heating on.offered extra blanket on 2nd night of complaining.
Stayed 3 nights in Oct 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First floor room was noisy from restaurant below. Sink leaked husband fixed it.
Stayed 3 nights in Nov 2023

8/10 Good

Richard

Travelled with partner
Disliked: Cleanliness, amenities
The hotel is close to the train station. But the area has alot of homeless people and people trying to sell you things. Rooms are a bit small and the breakfast was very limited,
Stayed 4 nights in Oct 2023

10/10 Excellent

ZILU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

10/10 Excellent

gerlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One steer from termine station. Quite rooms on the inside of hotel. Very clean rooms and very welcoming staff. Could not ask for a better hotel close to station
Stayed 1 night in Oct 2023

10/10 Excellent

Rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the rooms were very clean.

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Handy location. Amazing breakfast!
Stayed 4 nights in Oct 2023

10/10 Excellent

Romeo, WESTMINSTER

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Very accessible to transportation to all over Rome
Stayed 1 night in Oct 2023