The front desk agents, Etore and Chandra were exceptional (I hope to have spelled their names correctly) They were helpful and made you feel always welcome. It’s walking distance to the Vatican Museum and St. Peter’s Basilica. They called taxis for us and were able to get transportation to the airport on our departure date. Adequate number of restaurants and shops are nearby. The rooms are clean and the beds were comfortable. Our room was refreshed everyday. A coffee maker, kettle, small fridge, small safe and hair dryer are provided and we used them with no problems. The bathroom floors are heated and that was very nice. We ate breakfast at the hotel a few times and always had a good experience. Food variety was good. It’s not close to the city center but we knew that. There are plenty of sitting areas inside and outside the hotel. The elevator is small but we didn’t have any issues. The hotel provides luggage storage if the room is not available at check-in. The neighborhood is quiet and we felt comfortable walking outside in the evenings.