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Reviews of Aurora Garden Hotel

3 out of 5
Aurora Garden Hotel
Via Emanuele Ciaceri, 12, Rome, RM

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 221 reviews" "
Rating 8 - Good. 96 out of 221 reviews" "
Rating 6 - Okay. 49 out of 221 reviews" "
Rating 4 - Poor. 27 out of 221 reviews" "
Rating 2 - Terrible. 7 out of 221 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
OK. Where do I even begin!! Customer service was great. Room was clean and tidy. That is all the positives. Now for the real stuff. Upon arrival I went to my room and it was hot. I asked them to turn on the AC. They said they could not because it was against the law??? What?? They are not allowed to use AC in the Winter. They told me to open my windows. I did that and the cigarette smoke wafted in my room. I am allergic to it. Plus the street noise was bad. Bad suggestion. Next. My fridge was not working. They said they would fix it the next day. Next. The TV was all in Italian. Come on folks. Most people speak English and you can not even offer one channel!! in English.Next. Shower was very small. To wash my legs I had to stick my head out of the shower stall. Shower curtain barely covered the opening. No place to rest my soap or shampoo. Elevator was next to my room. Very noisy. Breakfast was really bad. Hard boiled eggs, stale pastries, yogurt, tepid juice and milk. Cold cereal. Processed cheese in cellophane wrap.Three days before I left the stoll water kept running. I asked then to fix which they said they would but did not know when??? I said I can not sleep with the water running continuosly. They gave me another room. Wow!! This is the room that looked like the picture online. Why was I not given this room,Buyer beware. The pictures are deceiving. I am sure I am leaving something out but this is enough to neverwant me to come back. The owner spends $$ on the outside
Stayed 14 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
48 hours in Rome
We enjoyed our stay @ this hotel with a 24 hour desk clerk, who was there to answer questions and assist. Having an elevator was a plus too. The self serve breakfast was nice to have also.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the area is nice, but its location is a little far from the city -and the airport-.
Stayed 3 nights in Aug 2019

2/10 Terrible

Thor

Business traveller, Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

2/10 Terrible

Lloyd

Disliked: Staff & service, property conditions & facilities, room comfort
Aurora Garden
This is the worst hotel I have stayed at. When we got to Rome we found that the hotel was a very long way out of town, about 30 minutes by bus just to get to the edge of the metro network. Roughly an hour to get in via bus (through some very dodgey areas) and train. On our first night we got told the bar didn't sell Italian beer. They also only had one bottle of red wine and that was never re stocked. The bathroom sink had no mechanism to plug it and other guests told us theirs was the same. The TV only worked intermittently. The breakfast which was provided had some nice cakes and things but the cheese was just plastic wrapped slices with no flavour. I don't know how they have 3 stars. I would never recommend this place to anyone.
Stayed 1 night in Oct 2018

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Offers parking
Convenient if traveling with a car. Can park and take bus/train to sights in Rome. Staff was helpful. Very reasonably priced. Area is very congested at peak commuter times. Some issues with limited parking but worked out. Clean and decent and safe.
Stayed 2 nights in Oct 2018

10/10 Excellent

Melanie Reeves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Comfortable. Great staff.
Stayed 1 night in Oct 2017

10/10 Excellent

Rachel, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the outskirts of Rome
Fantastic helpful staff! Room was very comfortable and clean. Quite a distance from the centre however transport is fantastic and we wanted this area due to family close by. Would definitely recommend!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this place
Do not judge this hotel by pictures, or the way the building looks like from outside. Room was dirty. Carpets were not vacuumed. Black mold in the ceiling in the room and bathroom. Bathroom was caked with mold. Bathtub was not cleaned in a while and had dirt built up. Front desk person told us we could park in their parking lot, but withheld information that they charged for parking. Location is not close to anything. Unless you have a car, you should not stay here if you are planning to see any of the tourist sights.

6/10 Okay

Chris/Bill, London, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good except for the breakfast. It had watered down juice, very few cereal offerings and only hard boiled eggs. Plus a few pastries and toast.

8/10 Good

Cath, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for a couple to do sightseeing in Rome
We booked into the Aurora Garden Hotel having looked at previous reviews. We arrived at the hotel about 8.00 pm and was greeted by very friendly staff. We booked the hotel away from the centre of Rome as we were travelling as a couple and were happy to travel as the centre of Rome is only 8km away. The room was very small but functional but the only draw back would be that they do not provide any tea or coffee facilities in the room only a minibar. We walked to the centre of Rome via the Via Nomentana which took us ages but was really enjoyable as on the way we saw a lot of the surrounding areas and how the Italians lived and stopped off in a few cafes along the way. We did however use the metro but at first it was very confused and once we did eventually master it it was very easy. We would definitely go back there as it was good value for money and although 8km away from the centre of Rome it did not bother us. It would not be a good idea to take kids though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel, better than I expected after reading other reviews. Friendly & very helpful staff. A little far from the centre but the transport system is very easy to use. Overall a plesant stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quaint
Quite cozy, clean and comfortable. The concierge was very helpful.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff, nice and quiet hotel
We really enjoyed this hotel. The staff told us about many neat places to visit that we would not have normally known about. This hotel wasn't as close to downtown but it was close to the subway which was easy and efficient to get downtown.

4/10 Poor

David, Newcastle Upon Tyne, Tyne and Wear, UK

Disliked: Room comfort
Aurora Garden Hotel
The hotel was rather out of the way of other tourist locations, and the taxi that the hotel concierge kindly booked for us was ludicrously expensive compared to taxis we got from in town back to the hotel (many of the in-town taxi drivers hadn't even heard of the hotel!). All staff were friendly and, despite a slight language barrier, were always helpful. All functions and resources of the hotel were basic and limited; the breakfast 'buffet' (included in the package) was poor quality and unimaginative, and the room service menu was nearly bare. That being said, we were only really using the hotel as a place to stay as we explored the city throughout the day, and so it is more a place that I would recommend to sightseers, and not to families expecting plenty of entertainment from the hotel. Decent and acceptable all round, no major complaints.

4/10 Poor

Divya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
The hotel was ok, we just needed a place to crash for one night. about 1 hour away by public transport to central Rome. We would probably look for a hotel near the metro station the next time, we wasted a lot of time in the traffic. Good parking facilities. Receptionist kept trying to sell us one of their tours the whole time! I would not go back there.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The staff was WONDERFUL. Very informative and friendly. We stayed at alot of hotels during our vacation and I must say the staff here was by far the best.

6/10 Okay

Verified traveller

10/10 Excellent

Dan, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've spent six nights at the hotel and find it an unexpected gem. Read and decide for yourself. Convenience: The hotel is located in the San Cleto area of Rome, Northeast of the center of the city. It may be hard to locate it on a map, but it is surprisingly easy to reach by subway and bus: From Downtown Rom: You take linea [Line] B -- the Blue Line, toward Rebibia which is the final stop, but get off one stop before at Ponte Mammolo because it is a bus station with lots of buses coming and going. At the bus station take bus 343 or 344 to Casale San Basilio and Nicolai. From there it's 5-7 minutes on foot to the hotel.. Buses run until very very late at night as does the subway. There are at least two restaurants within a short walking distance from the hotel, both serve good food and are open late and there are several stores/delis (including a bakery) within minutes of the hotel. Breakfast: Aurora Gardens is a bed & breakfast hotel and breakfast is served conveniently from 7:00 to 10:00 A.M. It consists of toast (white or rye), fruit salad a variety of meats and cheeses, an assortment of bakery goods, juice, and hard-boiled eggs. The coffee is excellent and you can have as many cups of Americano, cappuccino, cafe latte etc. It's a wonderful breakfast. Room & Bathroom: The room is comfortably spacious, has dark blinds for people who come to Rome to sleep late (I don't understand that). The bed was wide and very good (I know, I suffer from a bad back on occasion), the lights were all over the place, the water in the bath was hot (or very hot if you prefer to turn it up), and the hotel supplied large fluffy towels plus a mat. The sink was large and did not require the use of contortions. New and clean towels and a mat appeared daily on the rack. The room has a fairly big closet with hangers as well as a desk and a mini fridge stocked with drinks (but YOU pay dearly for them) .This was convenient enough to store some cheese/meats when we didn't feel like going out at night. There are no drawers or shelf space for clothes, however—only for hanging. Staff:: Perhaps the most important element at the Aurora Gardens -- certainly for people who do not speak Italian – are staff members at their hotel. Every one of the courteous and extremely helpful front desk managers spoke English well. Alex (who speaks 4-5 languages including Thai, German, and, of course, English) is a delightful person and a welcome help in every way. Daniele and the late-night manager (whose name we regrettably forgot) are equally pleasant and helpful. They helped us find places, book reservations at a museum and recommended restaurants, bus routes etc. If you are looking for a great hotel at a decent price look no further! DARCY'S OWNERS, Los Angeles CA

6/10 Okay

Verified traveller

This hotel is cheap, clean, comfortable and friendly
We did not mind travelling 30 min to the city centre by bus.Public transport is very cheap in Rome and for 4 euros you can have unlimited travel per day so this hotel was just fine.Everything was reasonable.It was clean,comfortable and breakfast was fine.You basically get what you pay for .Internet wasn't free and we rented a car to get us there and back to the Airport so it was quite convenient.

10/10 Excellent

Lazarescu Simion, Craiova ROMANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in general.
Friendly stuff, clean room, the restorant"Crasy cow" is near by, 5 minutes walk....in general, good transpotration, about 30 minutes by bus. The stuff will explain how to get to the Historical part of the city by bus. It is 3star hotel and it perfectelly reflects the title of the hotel. If you need good breakfast, clean bed, silence, and few days in Roma, I would recommend this hotel. Just be aware, it is not 5star hotel, it is modest, but friendly and clean that serves the purpose of your stay in marvelous Roma!

10/10 Excellent

Tony, Scarborough, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Aurora
Aurora Gardens Hotel was located within a bus (343 - 344) and tube (Rebbibia to Termini) ride of Central Rome. The tube would actually take you to the Colosseum station if you stopped on but connections were often easy and there was no more waiting than 9 minutes.The bus's were frequent and went through the heart of Italian life. The tube and bus's were often full and it was a case of 'Everyone for themselves' to get on. There are no orderly cue's in Italy. It didn't all look like an Italy you may imagine but being away from the major 'Tourist' hotels gave you a better idea of life in 'Italy'. The locals were never un-friendly and never caused any reason to be concerned - Italians do tend to stare at you - but they do this to all and it can feel a little uncomfortable until you relise they meaning nothing by it. The Hotel reception area were very helpful in matters that you would approach them with. (Although they didn't tell us there was a transport strike on one of our days! oops). The reception areas were covered by people whom spoke English which was very refreshing as most Italians in Rome have not learnt the English. As one receptionist told me "Why would we know English, we are Italian?". (English is multi-national language, Rome lives on Tourism). The people at the hotel were very friendly and approachable, as were the other staff. Breakfast was self service and there was plenty until greedy other guests got there. Would I stay at this hotel again? Deffo. Yes I Would.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Andy, Timisoara, RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and services, terrible location
Getting there the first time was a problem because not only must one take one of the city's metro lines to the terminal station, but from there one must also take a bus that goes deeper in the neighbourhood to a closer location to the hotel (this was the problem, not knowing when to get off the bus, but got lucky with a local who was going the same way). Once there, we found a beautiful little hotel with splendid gardens around it, just situated among a whole lot of living buildings (blocks of flats, other houses). Hotel services were excellent, cleaning performed every day, staff very friendly, really, hands down the most charming little hotel we've stayed at. But tourists be warned about the location, especially if you don't bring your own car or rent one, it takes about an hour from city center to the hotel by means of public transportation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and helpful
My girlfriend and I wanted to explore Rome city over 5 days. The stay at the auroa garden hotel was very satisfactory. Staff were very polite and helpful, we only had breakfasts at the hotel but food was good. Our room was cleaned every day and beds made. Getting to and from the hotel once grtting to grips with the transport system was hassle free. We would highly recommend it if you are trying to keep costs down by not staying in Rome itself.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aurora Garden Hotel- in a quiet area of Rome
Lovely little hotel, staff friendly and helpful. Difficult to find at first but once there is easy to take public transport to city centre. Rooms were clean and comfortable and the breakfast was good.

8/10 Good

Jeff, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family run hotel
This was a small family run hotel in a suburb of Rome which was clean and was reasonably comfortable at a far lower price than you would pay in Central Rome I would recommend it and it does justify its 3 star rating but dont go there expecting a 5 star hotel!!

10/10 Excellent

Maria, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made me feel home
The whole experience was beautiful, Flights, the shuttle (was a little waiting time) the Hotel is good nice place to stay, people are very warm, The Lady at the Reception was extremely helpful. The Chef at morning breakfast was very good, good housekeeping on the whole very warm people. I would recommend this hotel any time.

8/10 Good

JP, Channel isles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 4* Hotel on the edge of Rome
Nice hotel with friendly staff, good breakfast, nice rooms only issue was all are no smoking rooms (there's a balcony to most rooms). Hotel has parking (fee) if you've a car but i managed to park at a nearby carpark. Hotel is on a bizzy (traffic light) congested road 3km from central Rome. Very satisfied and good price for room.

6/10 Okay

Sheena, London

Liked: Cleanliness
Decent small hotel in Rome
The hotel was fine, but it wasn't that easy to find at first. The hotel is essentially located in Rome's suburbs. Once you get to Ponte Mammolo tube station, you must take a bus 343 or 344 to Via Nicolai. We had to wait a while for the bus, and when it arrived it took us ages to get to our stop due to Rome's famous traffic. The room was clean, although the beds were a bit soft! The breakfast was ok, with the usual cereal, toast, pastries etc. Apart from the local restaurant which serves very good food, there didn't appear to be anywhere else to eat out nearby the hotel.

10/10 Excellent

Joe and Ann, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality and value for money
The staff were very friendly and helpful giving tourist advice along with directions from hotel although out of town 1 bus and the metro ,you are in Rome centre in less than an hour a Metrobus ticket is very good value Joe and Ann would like to compliment all the staff for their friendliness and help during our stay

4/10 Poor

claire, london

way too far for an easy life!
the hotel was fine the service at the front desk was great very helpful and ran smoothly. the staff in the breakfast room were rude and food was not kept stocked enough to deal with demand. rooms were standard nothing special, there was no hot water for a shower and the shower didnt face down when placed into the holder. do not stay in this hotel if you want an easy life to get in and out of rome this place is in the suburbs and taxis cost a fortune. a walk a bus and a train to get in and out of rome and 4 hours it took us on public transport to get there from fumincino airport.

8/10 Good

Robert, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENGLISH SPEAKING HELPFUL FRIENDLY DESK CREW
Thought that this was a very nice 3 star hotel. Found a little pizza place on next street that was the best we had while in Italy. Once you learn public transportation, you can get anywhere but gets rather crowded at peak hours. We learned which stops were best before it gets overcrowded so that you can get a seat. 30 minutes to middle of Rome and then can hook up to go anywhere else. If we were in Rome again there would be no hesitation to stay at the Auroro Gardens again.

8/10 Good

Darren, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trop to Rome
While the hotel was not in the city centre, this was not a negative for us. We where sightseeing and getting back to the hotel before 9pm, sitting on the metro and bus was great to have a rest. We cannot comment about late night travel goor or bad. We where eating in the city centre before coming home but did go to the La Mucca Bischera to eat. The major complaint we have with the hotel is in regards to breakfast. If food was put out and was eaten before you got to the breakfast room the hotel did not put out any additional food. Stock up on snacks at SIR before you go into the city. The staff will tell you how to get there. If you are coming on the bus, you want to get off at the 1st stop past the englische hospital. You cannot miss it, it the big black building, and then with your map it is very easy to walk the rest of the distance. You cannot often hear announcements on the bus and it is very east to miss your stop. If you are on the 343 bus, and you go past a Lidl, you have gone to far. Just walk back to Via del Casale di San Basilo. If you are on bus 344 and pass the Hyundai car dealership, you have gone to far, get off the next stop and you can still get to the hotel by turning right at via Nomentana. Take the street beside the total garage and this will take you to the hotel entrance. I wish I had this information when we where travelling and would not have missed the stop. Dont forget to print out a map to get you that last little bit.

6/10 Okay

Ellen, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities
Aurora Garden Hotel
Aurora Garden Hotel is a pleasant hotel and the staff were keen to help in any way possible. Especially Daniele, he was so helpful in regards where to eat, finding out what time our airport transfer was due and general information. Great man! Rome is an absolutely beautiful city with so much to see! It was alot less expensive being out of the city centre, the local restaurants were reasonable. The only trouble is having to get either 2 buses, or 1 bus and 1 metro into the centre of Rome, so if you do not mind public transport you'll be ok! The one thing we were disappointed with was the airport transfer to the hotel when we first arrived. From getting off the plane to the airport to hotel shuttle bus arriving was 3 hours! Many people were not pleased! Breakfast was fine, it was continental (pastries, toast, cereal etc). So you have ups and downs for this hotel, it is much cheaper and so are the local restaurants, but you are about 40 minutes from the centre of Rome. El Gallo (which is a steak house but also does nice pizza) is about 5 minute walk from hotel and we found this was the nicest local restaurant we found. You are literally living with the locals so you will not find many tourists in the restaurants, so try to speak as much Italian as you can, you definitely could do with a phrase book!

8/10 Good

Verniece, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money well spent
In a beautiful location near the locals, maybe a little to far from central Rome, but if your used to travel like we were then it would be no problem. Breakfast was lovely although they don't serve warm food which was a let down. Tv, air con, good size bathroom. The room was a little small, and our room didn't have a balcony which other rooms did have. Overall it was money well spent.

6/10 Okay

M, UK

Liked: Cleanliness
Nice but far from city centre
The hotel is very nice and the staff are quite friendly. However, the wireless internet access is not free and the location of the hotel is a good hour from Termini (city centre). Moreover, our room smelled like a toilet for some reason although the smell would disappear every now and then! Would recommend it if you do not mind travelling and my personal advice is, if you want to stay at this hotel, then travel to Ciampino Airport as it will be closer to the hotel.

4/10 Poor

Donald, London

Disliked: Staff & service, property conditions & facilities, room comfort
Will be going to Hotel D'arrival down the road next time
The hotel wasn't brilliant, and the staff weren't particularly friendly. My room was near the top of the hotel and so hot, the air-conditioner wasn't cooling it effectively. I asked for a change of room, and even though they weren't full, they were very reluctant to swap my room. They eventually did, but made it clear I wasn't a favoured customer. In fact, my daughter was supposed to join me at the hotel but instead I booked her into a smaller hotel - Hotel Darrival, down the road. The prices were similar, but she had a much better experience - beautifully designed room, lovely staff, relaxing breakfasts. I'll be staying at Hotel Darrival next time I need to stay in that area.

2/10 Terrible

sub, Wolverhampton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bad experience
The hotel staff were really rude.The manager was in hands with the taxi agencies and gave all the wrong advices when we asked the directions and assistance.The breakfast had stale bread and is most of the time filled late when the bread was over.So the person ends up waiting on the bread for a longer time than actually eating it.One of the managers was alright though but the other manager always contradicted what this manager suggested and misguided us

6/10 Okay

Sandra, New York

Liked: Staff & service
Mixed feelings also.
The Hotel is Way outside the city limits!, If you want to save a little $ and don't mind giving up two hrs a day traveling to and from the city center then it's ok. Please be aware that the transportation past midnight is unreliable other than by taxi, so by 1030 pm you must start the process of heading back. The Hotel Staff is Extremely helpful, they go out of your way to point out the best way to get to the city center and anywhere else you want to go. They get my "thanks" for going above and beyond to help us out. The breakfast is similar to most small hotels in Italy and the cleanliness is fine. We observed none of the other issues reported by the previews reviews, and in fact saw the staff go out of their way to help a traveler with a shower issue.

4/10 Poor

john, slegg

Disliked: Room comfort
terrible location for getting to Rome
This hotel is a good 45 minutes out from centeral rome. You have to walk 5 minutes to the bus stop, then ride the bus for 15 minutes, before then getting on the subway for another 20 minutes before you are in central rome. Do not stay here if you are planning on visiting central rome you will really regret it. The extra time wasted traveling is not worth the few dollars you save.

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place, very friendly staff
I spend there 4 nights on new years trip and enjoyed stay there. Generally hotel is good I would recommend this place for everyone who wants to enjoy Rome in quite area, outside the city. Rooms were ok and cleaned everyday, breakfast is standard, nothing special . Its a little bit far from city centre but access by public transport is not so difficult, it is around 45min travel by bus+ metro to get to city centre and its cheap (1eur-75min bus+metro ticket) . Very friendly and helpful staff on reception...and.... Rome is amazing city !

8/10 Good

Tomek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry good hotel
its was verry good hotel but is littlebit to far from city centre, but public transport is grate and distance from city is not so crucial

10/10 Excellent

Tina, Brighton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasent stay at Aurora Hotel !
The Hotel staff were very friendly and helpful. They gave us lots of info on where to eat (which we ate at for the whole 3 nights of our stay, as it was lovely) and what transport we needed to take to get in to the centre of Rome. The hotel is a bus ride and then a metro ride away from the centre but after we had worked it out it was fine. The buses and metro run really frequently and it was only 11 euro for a 3 day pass which included both bus and metro. It was very clean, comfortable and the breakfast was nice. All in all very pleasent, the only thing I would say is it was hard to first find and it is out of town.

6/10 Okay

JULEE, GERMANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MIXED FEELINGS
THE HOTEL WAS FURTHER FROM THE CITY CENTER THAN ADVERTIZED. GOING INTO ROME CITY CENTER REQUIRED A 10 MINUTE WALK TO THE BUS, A 15-25 MINUTE BUS RIDE TO THE METRO STATION, THEN ANOTHER 15-30 MINUTES INTO THE CITY CENTER. HOWEVER, THE STAFF WAS VERY FRIENDLY AND THE HOTEL WAS CHARMING AND CLEAN.

2/10 Terrible

MARIA, LOS ANGELES, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel to Stay
I will not recommend this hotel. The Bathroom Tub & Sink are Cloggged.....they should have fix that. The shower is working but you have to hold it by yourself. it was very Uncomfortable. When we arrived late at night they don"t have anybody on the kitchen. They gave us Water & Bread we thought it was free but they let us pay for it. The other horrible thing is the Aircondition is not working either so we have to open the door to the verandah. We paid so much money & we get all this. Please don"t ceck in in this hotel you are just wasting your money. The free breakfast is okay but not as we expected. If they insist on offering their shuttle you can say no beacsue theirs is more money & they actually let us feel that we are obligated. Good Luck!

8/10 Good

Anne, Fife, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel a bit outside centre of Rome- great if you like travelling on foreign public transport
The Aurora Garden Hotel is a pleasant 3 star hotel outside of the centre of Rome. The only downside is requirement to travel on buses or buses and metro this can take around an hour to reach the attractions depending on time of day. That said the advantage is the cheaper cost and it is situated in a quite area so no hustle and bustle and traffic noise. 3 day travel passes cover buses and metro trains, (day passes are also available) and are reasonably priced- buses and metros very frequent The Hotel staff Daniele, Alex and Sammy were exceedingly helpful and spoke excellent English. The Hotel has maps and instructions as to which buses to get - only advice would be check the name of your stop as it can get a bit confusing when it gets dark. There are at least 3 restaurants nearby- My recommendation would be Relax where food was excellent and reasonably priced. Most of the attractions are easily reached from metro stations with a short walk. Back to the Hotel- I would definitely stay here again it was very clean and room was pleasant and beds comfortable. a complimentary breakfast was supplied nothing too fancy but adequate to start the day. The bar was comfortable - excellent coffee espresso and sambuca does it get any better. I also had my 10 year old daughter with me the staff were good with her and she really enjoyed her stay. All in all an excellent hotel if a little out of town Definitely use expedia shuttle service as alternatives can be costly

6/10 Okay

Verified traveller

Disliked: Room comfort
OK place on a Budget
The hotel was located on the outskirts of town in a semi rundown neighborhood, but it is secure inside a courtyard as is parking. The hotel is a little run down as well, but we were not there for the surroundings or esthetics. Rooms were small too. The breakfast was average. Internet and parking were extras. Two different staffs, AM and PM. The PM staff was definitely local and played the part. The AM staff was Euro standard. It is located 5 miles from downtown, but plan on 45 minutes by car, 10 minutes by moped.

8/10 Good

James, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly adequate
Not the best hotel I've ever stayed in however the staff were great and for the price it provided a good base for exploring Rome. A short walk to a bus stop followed by a trip on the underground took you right to the centre of Rome -all for 1 Euro