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Kempinski Hotel Grand Arena

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Kempinski Hotel Grand Arena

Photo gallery for Kempinski Hotel Grand Arena

Poolside bar
Exterior
Junior Suite, Mountain View
3 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath

Overview of Kempinski Hotel Grand Arena

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Spa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
Pirin Street 96, Bansko, 2770
  • Popular LocationBansko Ski Resort1 min walk
  • Popular LocationBansko Gondola Lift4 min walk
  • Popular LocationSki Bansko28 min drive
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Room options

View all photos for Junior Suite, Mountain View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Mountain View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View (Town View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, View (Town View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
  • 409 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Alpine Suite

Alpine Suite

Alpine Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
  • 409 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed - double
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, View (Town View)

Minibar, in-room safe, desk, laptop workspace

Junior Suite, View (Town View)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, View (Town View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, View (Town View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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The price is CA $143
CA $156 total
includes taxes & fees
May 6 - May 7
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About the area

Bansko

Located in Bansko, Kempinski Hotel Grand Arena is in the entertainment district and in the mountains. Bansko Ski Resort and Bansko Gondola Lift are worth checking out if an activity is on the agenda, while those looking for area attractions can visit SkiBansko by Traventuria and Ski Bansko. Take in the nearby slopes with snowboarding and skiing lessons, or check out other outdoor activities such as ice skating and snowmobiling.
Visit our Bansko travel guideOpens in a new window

What's nearby

  • Bansko Ski Resort - 1 min walk
  • Bansko Gondola Lift - 4 min walk
  • Vihren - 6 min walk
  • Bansko Permanent Icon Exhibition - 19 min walk
  • Ski Bansko - 28 min drive

Getting around

  • Sofia Airport (SOF) - 140 min drive

Restaurants

  • Casa Di Papi - 7 min walk
  • Lobby Bar - 1 min walk
  • Irish Pub - 2 min walk
  • STATION Bansko “Coffee & Snacks made with love” - 3 min walk
  • The House - 5 min walk

About this property

Kempinski Hotel Grand Arena

Luxury eco-certified hotel in a shopping district
Consider a stay at Kempinski Hotel Grand Arena and take advantage of a free breakfast buffet, a poolside bar, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and a ski shuttle. Treat yourself to reflexology, a deep-tissue massage, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the health club, as well as activities like archery and hiking/biking. Free in-room WiFi is available to all guests, along with designer stores on site and 2 coffee shops/cafes.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and a lifeguard on site
  • Bike rentals, an outdoor tennis court, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and an elevator
  • A gift shop, free newspapers, and coffee/tea in the lobby
Room features
All 123 rooms include comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Childcare services and cribs/infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 27-inch LCD TVs with cable channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (EUR 5 per day)
  • Valet parking on site (EUR 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Come Prima Restaurant
  • Gallery Restaurant
  • Sushi Bar and Teppanyaki

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Downhill skiing
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,691 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a one-time cleaning fee of EUR 25
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70 per night
Cribs (infant beds) are available for EUR 35 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 180 per person (one-way)
  • Self parking fee: EUR 5 per day
  • Valet parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 35 per night
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from June to October
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arena Grand Hotel
Grand Arena Hotel
Grand Hotel Arena
Hotel Grand Arena
Kempinski Grand Arena
Kempinski Grand Arena Bansko
Kempinski Grand Arena Hotel
Kempinski Grand Hotel Arena
Kempinski Hotel Grand Arena
Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Bansko
Kempinski Resort Grand Arena
Kempinski Grand Arena Bansko
Kempinski Hotel Grand Arena Hotel
Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Grand Arena Hotel Bansko

Frequently asked questions

Does Kempinski Hotel Grand Arena have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Kempinski Hotel Grand Arena?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Grand Arena on Jun 2, 2024 start from CA $182.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Grand Arena pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per pet, per night. A cleaning fee of EUR 25 also applies. Service animals are exempt from fees.

How much is parking at Kempinski Hotel Grand Arena?

Self parking is available for EUR 5 per day. Valet parking is available for EUR 10 per day.

What time is check-in at Kempinski Hotel Grand Arena?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Kempinski Hotel Grand Arena?

Check-out is at noon.

Does Kempinski Hotel Grand Arena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 180 per person applies.

Where is Kempinski Hotel Grand Arena located?

Located in the mountains, this Bansko hotel offers ski-in/ski-out access and is within a 10-minute walk of Bansko Ski Resort, SkiBansko by Traventuria, and Vihren. Bansko Gondola Lift and Museum of Otets Paisii Hilendarski are also within 1 mi (2 km).

Kempinski Hotel Grand Arena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 272 reviews" "
Rating 8 - Good. 48 out of 272 reviews" "
Rating 6 - Okay. 11 out of 272 reviews" "
Rating 4 - Poor. 2 out of 272 reviews" "
Rating 2 - Terrible. 2 out of 272 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Stayed 5 nights in Mar 2024

8/10 Good

Julian Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff.
Stayed 6 nights in Jan 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night vegan get away
Amazon staff, perfect location, amazing views. Some good vegan food options, it room for more.
Stayed 5 nights in Jan 2024

10/10 Excellent

Elvis

Stayed 7 nights in Jan 2024

8/10 Good

Albena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

moshe

Stayed 4 nights in Feb 2023

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski hotel
Very good stay right on the ski slopes, great wellness facilities after days of skiing. Outstanding breakfast. Very professional and helpful staff. Probably better visited outside school holidays as it gets very busy and slopes are crowded.
Stayed 7 nights in Feb 2023