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Reviews of The Sutton Place Hotel Revelstoke Mountain Resort

4 out of 5
The Sutton Place Hotel Revelstoke Mountain Resort
2950 Camozzi Road, Revelstoke, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 1002 reviews" "
Rating 8 - Good. 213 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fantastic and the view was incredible! Our room had a kitchen and a laundry room! The only negative about the room was the washing machine. It was a front loader and the rubber gasket was very dirty with mildew so I did not use it. Otherwise, the room was clean. It was a very quiet setting despite there being a lot of construction in the area. The staff were very friendly and helpful. There was an appliance in the room that we thought was a microwave but whatever it was, it was far too complicated to use plus there were no instructions.
Stayed 2 nights in May 2024

10/10 Excellent

O.

Liked: Cleanliness, staff & service, property conditions & facilities
Off season, most facilities are closed.
Stayed 1 night in May 2024

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Great hidden hotel with a beautiful view.
Stayed 3 nights in Apr 2024
Response from Danni on May 19, 2024
Thank you for your 5/5 review Dominik, we are so pleased you enjoyed your stay. We hope to welcome you back to the Sutton Place Revelstoke soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place - at the base of the ski hill. Quiet and great views. Restaurant on site was excellent
Stayed 1 night in May 2024
Response from Danni on May 17, 2024
Thank you for your 5/5 review Jennifer. We are so pleased to hear you had an excellent stay. We look forward to welcoming you back soon!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Danni on May 13, 2024
Thank you for your 5/5 review Don. We hope to welcome you back to The Sutton Place Revelstoke soon!

10/10 Excellent

NOEMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom villa in the off-season for a stopover between Banff and Kelowna, and it was perfect. There was a bit of construction in the area, but the resort was great, and we're making plans to visit in winter. It's perfectly positioned at the bottom of a number of ski runs.
Stayed 1 night in May 2024
Response from Danni on May 9, 2024
Thank you for your 5/5 review Noemi, we are so pleased you had the perfect stay. We look forward to welcoming you back in the winter!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Danni on May 9, 2024
Thank you for your 5/5 review Tyler, we look forward to welcoming you back soon!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - very quiet :)
Stayed 1 night in Apr 2024
Response from Danni on May 1, 2024
Thank you for your 5/5 review Joel. We hope to welcome you back soon!

10/10 Excellent

Pauline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place.
Stayed 2 nights in Apr 2024
Response from Danni on Apr 19, 2024
Thank you for your 5/5 review Pauline. We hope to welcome you back soon!

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great
Stayed 2 nights in Apr 2024
Response from Danni on Apr 17, 2024
Thank you for your 5/5 review Thea, we are so glad you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located at the base of the slopes and gondola.
Stayed 4 nights in Apr 2024
Response from Danni on Apr 14, 2024
Thank you for your 5/5 review Richard. We hope to welcome you back soon!

10/10 Excellent

Catharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a ski holiday. Great staff and service. Pool area and sauna enjoyable! Everything you needed in the suite!
Stayed 2 nights in Apr 2024
Response from Danni on Apr 11, 2024
Thank you for your kind review Catharine, we will be sure to pass this along to the team. We hope to welcome you back soon!

10/10 Excellent

Rosin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for skiing and access to the mountain. The only reason I marked the area lower was that there is a lot of building work going on around the hotel which was a bit noisy and definitely ruined the views Staff were all excellent and so helpful and friendly
Stayed 9 nights in Mar 2024
Response from Danni on Apr 11, 2024
Thank you for your review Rosin, we appreciate the feedback and will certainly pass this along to our management team. We hope to welcome you back soon!

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Revelstoke Mountain Resort. We were only there for 2 nights, but were upgraded to a suite and had the most comfortable experience. Never slept so well! Thank you to the staff for a wonderful stay.
Stayed 2 nights in Apr 2024
Response from Danni on Apr 9, 2024
Thank you for your lovely review Nicola. We are so pleased you enjoyed your stay and will pass on your review to our staff! We look forward to welcoming you back soon!

8/10 Good

ANALIZA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice but I wish that the kitchen was complete with all the kitchen tools..
Stayed 1 night in Mar 2024
Response from Sutton Place Revelstoke Front Desk on Apr 1, 2024
Thank you for your review Analiza, we will be sure to pass this onto the team. If you would like to speak to us about your stay, please feel free to contact us via email or telephone.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 3 nights in Mar 2024
Response from Danni on Mar 13, 2024
Thank you for kind review Janet, we will pass this lovely comment onto the staff!

10/10 Excellent

Rosalind

Stayed 5 nights in Feb 2024
Response from Danni on Mar 22, 2024
Thank you for your 5/5 review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
alll good
Stayed 2 nights in Feb 2024
Response from Danni on Feb 23, 2024
Thank you for the 5 star review John. We are so glad you had a good time!

10/10 Excellent

MATTHEW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski retreat
Room was very clean, comfortable bed & Convieneint location
Stayed 3 nights in Feb 2024
Response from Danni on Feb 23, 2024
Thank you for your 10/10 review Matthew, we are so glad you enjoyed your stay!

10/10 Excellent

christina, vancouver

Stayed 3 nights in Feb 2024
Response from Danni on Mar 22, 2024
Thank you for your 5/5 review!

10/10 Excellent

Robert, MUNDELEIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was big and very clean. Fireplace was easy to use and kept the room nice and cozy. Ski in/ski out - easy access to the mountain and the views were amazing. Walk right outside the lodge and you’ve got access to the restaurants and shopping. The saunas, hot tubs and workout area was really nice too!
Stayed 2 nights in Feb 2024
Response from Danni on Feb 20, 2024
Thank you for your glowing review Robert. We are so pleased you enjoyed your time at the Sutton Place Revelstoke!

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Danni on Feb 20, 2024
Thank you for your review!

10/10 Excellent

MATTHEW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ski trip
perfect 4 day stay convenient to ski lift and pretty close by to everything
Stayed 4 nights in Feb 2024
Response from Danni on Feb 20, 2024
Thank you for your review Matthew, we are so happy that you had a perfect trip!

10/10 Excellent

JAMES, SAN MARCOS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back again for the 4th time we absolutely love it!
Stayed 4 nights in Jan 2024
Response from Danni on Feb 15, 2024
Thank you so much for your kind response, we are so pleased you love the resort. We look forward to welcoming you back to the Sutton Revelstoke soon!

10/10 Excellent

Baden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Danni on Feb 5, 2024
Thank you for your 10/10 review, we are so pleased you enjoyed your stay. We hope to welcome you back to the Sutton soon!

10/10 Excellent

Bob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super and dog friendly . There was a dog bed in front of the fireplace when we arrived. Great place to ski to stay at the ski hill
Stayed 3 nights in Jan 2024
Response from Danni on Jan 23, 2024
Good evening Bob, thank you so much for taking the time to provide this lovely review. We are thrilled you and your dog enjoyed the stay and skiing!

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Darcie on Jan 25, 2024
Thank you for your review!

10/10 Excellent

TERRA

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was fantastic. Rooms were clean and well stocked, property was quiet and perfect for ski out. Village area was very cute as well.
Stayed 4 nights in Jan 2024
Response from Danni on Jan 23, 2024
Hi Terra, thank you so much for taking the time to write this wonderful review. We are so pleased you enjoyed your stay with us and we will pass this along to our staff!

8/10 Good

Audley

Travelled with family
Liked: Cleanliness, staff & service
It was a very enjoyable place but lots of construction (so noisy), our front door stuck open, very limited dining
Stayed 4 nights in Jan 2024
Response from Danni on Jan 23, 2024
Good evening Audley, thank you for taking the time to provide this feedback. We very much appreciate your honesty regarding your stay and will pass this information onto management.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Sutton Place Hotel on Dec 30, 2023
Hi Robert, Thank you for your review of 8, this is much appreciated and will be shared amongst the team.

10/10 Excellent

Nicholas

Stayed 5 nights in Dec 2023
Response from The Sutton Place Hotel on Dec 30, 2023
Hi Nocholas, Thank you for your 5 out of 5 review, this will be shared amongst the team and much appreciated to have you stay with us.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time being right on the mountain.
Great trip with friends! Hot tubs were a little crowded but everyone had a great time.
Stayed 2 nights in Dec 2023
Response from Taylor on Dec 21, 2023
Hello Mark, Thank you for your feedback. We are happy to hear you had a great trip with your friends. We hope to welcome you back to The Sutton Place Hotel in the future.

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, stunning property - has a great cozy resort feeling and fantastic amenities
Stayed 1 night in Nov 2023
Response from Renee on Nov 19, 2023
Hi Kayla, We are so happy to see you had a great stay! We love to hear that our resort has a cozy feel since its what we strive for. See you next time!

10/10 Excellent

Manpreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2023
Response from Charlotte on Oct 27, 2023
Thank you so much for taking the time to leave us a review, we are very glad you enjoyed your stay!

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay. Pet friendly
Stayed 2 nights in Oct 2023
Response from Charlotte on Oct 27, 2023
Thank you so much for taking the time to leave us a review, we are very glad you and your pet enjoyed your stay!

10/10 Excellent

Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Renee on Nov 2, 2023
Thank you for taking the time to leave a review, we are so pleased you enjoyed your stay.Kind regards,

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Charlotte on Oct 27, 2023
Thank you so much for taking the time to leave us a review, we are very glad you enjoyed your stay!

8/10 Good

Stephen, Amersham

Liked: Amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2023
Response from Renee on Oct 18, 2023
Thank you for taking the time to leave a review.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest hotel in Revelstoke and highly recommend
Stayed 1 night in Sep 2023
Response from Renee on Oct 27, 2023
Good evening David. Thank you for taking the time to leave us a review! We are so pleased you enjoyed your time here with us.

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful view and great staff!
Stayed 1 night in Oct 2023
Response from Renee on Oct 6, 2023
Hello Jacob, Thank you so much for taking the time to leave us a review, we are very glad you enjoyed your stay!

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really good
Stayed 1 night in Aug 2023
Response from Renee on Oct 5, 2023
Good evening Mr. Alfredo,Thank you for taking the time to leave us a review! We are so pleased you enjoyed your time here with us.

10/10 Excellent

Ruth

Stayed 1 night in Oct 2023
Response from Helena on Oct 23, 2023
Hi Ruth, Thank you for choosing to stay at The Sutton Place Hotel Revelstoke and for taking the time to leave our team a review! We are pleased to hear you enjoyed your stay and hope to welcome you back again in future!Kind regards, Guest Services - Front Desk

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Renee on Oct 5, 2023
Hello Sydney,Thank you so much for taking the time to leave a review. We are so pleased you enjoyed your time here with us.

10/10 Excellent

ASHLEY

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we dealt with during our stay were wonderful! Very knowledgeable and helpful. The room we stayed in was beautiful and very clean. Highly recommend staying here!
Stayed 2 nights in Sep 2023
Response from Renee on Oct 2, 2023
Good afternoon Ashley,Thank you so much for taking the time to leave a review, were really glad you enjoyed your stay with us! Hope to see you again.

10/10 Excellent

Kim

Stayed 2 nights in Sep 2023
Response from Jordie on Oct 21, 2023
Thank you for your feedback. We greatly appreciate it and are glad you enjoyed your stay with us and hope you come back again soon.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Renee on Oct 1, 2023
Good Evening Carla, thank you for taking the time to leave a review. Were very glad you enjoyed your stay! See you next time.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel at the base of revelstoke mountain. Views are stunning, hotel was top notch. Room was one of the best I’ve stayed at. Plenty of underground parking which would be necessary in winter.
Stayed 1 night in Sep 2023
Response from Renee on Oct 1, 2023
Thank you for your review and we are glad you enjoyed your stay!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This place is extremely nice, with laundry facilities, kitchen, spacious bathroom, bedroom, and livingroom. Enjoyed the restaurant that was at this resort. Very comfortable place.
Stayed 1 night in Sep 2023
Response from Maggie on Sep 25, 2023
Thank you for your review and we are glad you enjoyed your stay!

10/10 Excellent

Anusha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Friendly staff
Stayed 1 night in Sep 2023
Response from Maggie on Sep 25, 2023
Thank you for your review and we are glad you enjoyed your stay!

10/10 Excellent

Carly

Travelled with partner
Liked: Amenities
Very professional staff and beautiful hotel.
Stayed 1 night in Sep 2023
Response from Maggie on Sep 25, 2023
Thank you for your review and we are glad you enjoyed your stay!