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Reviews of Gateway Motel

2.5 out of 5
Gateway Motel
4992 Hwy 93, Radium Hot Springs, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 621 out of 900 reviews" "
Rating 8 - Good. 223 out of 900 reviews" "
Rating 6 - Okay. 41 out of 900 reviews" "
Rating 4 - Poor. 11 out of 900 reviews" "
Rating 2 - Terrible. 4 out of 900 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to hot springs. Good value for good price.
Stayed 1 night in May 2024

10/10 Excellent

Lai Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but cozy and clean
Stayed 1 night in May 2024
Response from Erin on May 23, 2024
Thank you!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Erin on May 23, 2024
Thank you!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very accommodating and welcoming staff
Stayed 2 nights in May 2024
Response from Erin on May 23, 2024
Thank you!

8/10 Good

Paul, Oro Medonte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean motel. Can walk to restaurants. Great brewery and pizza closeby. Nice breakfast included.
Stayed 1 night in Feb 2024
Response from Erin on May 23, 2024
Thank you!

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that we could get a room with just one bed instead of having to pay for two beds and only using one.
Stayed 1 night in May 2024
Response from Erin on May 18, 2024
Thank you!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean however the beds were very hard but all and all a solid 10/10.
Stayed 1 night in May 2024
Response from Erin on May 18, 2024
Thank you!

10/10 Excellent

Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely place to stay in Radium! The room I stayed in was very comfortable and clean, the Rocky Mt. Soap products were definitely a plus! Staff were incredibly kind and made check-in a breeze. The walk to the breakfast provided @ Screamers was short and enjoyable with the morning sun rising over the mountains. Highly recommend!
Stayed 2 nights in May 2024
Response from Erin on May 14, 2024
Thank you!

10/10 Excellent

Jesse

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from whistler! And the gateway was Very clean and a great location! Would for sure stay there again. Thank you
Stayed 2 nights in May 2024
Response from Erin on May 14, 2024
Thank you!

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel with friendly staff
Stayed 1 night in May 2024
Response from Erin on May 14, 2024
Thank you!

10/10 Excellent

taisung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great that they sent me a message with instructions for late check-in, and we were able to enjoy breakfast comfortably.
Stayed 1 night in May 2024
Response from Erin on May 14, 2024
Thank you!

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean accommodations. My only 'wish' is that there could be some area in the room to sit in a comfortable chair and read. The room was small, so it would be tight to find a spot for a chair or two.
Stayed 2 nights in May 2024
Response from Erin on May 11, 2024
Thank you!

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite good. There was a small stove, and even a fridge. It had a bed, a table, and a sofa. The bathroom just had two spiders with cobwebs so I put 4/5 for cleanliness. But other than that, it was a good place to stay to go to Radium Hot Springs.
Stayed 2 nights in Apr 2024
Response from Erin on May 11, 2024
Thank you!

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to yhe hot springs and walkable amenities.
Stayed 1 night in May 2024
Response from Erin on May 11, 2024
Thank you!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect cute little property. Would def stay again
Stayed 1 night in May 2024
Response from Erin on May 4, 2024
Thank you!

6/10 Okay

Robin

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and the staff was nice. The room is very small and the bed wasn’t very comfortable. the noise from the road was quite loud
Stayed 1 night in Apr 2024
Response from Erin on May 4, 2024
Thank you

8/10 Good

Je

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Did an over night in Radium. It was a perfect place for that that. Breakfast sandwich at Screamers was excellent as well!
Stayed 1 night in Apr 2024
Response from Erin on May 4, 2024
Thank you

10/10 Excellent

Liv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are a little thin but it’s a very nice place with a comfortable bed. Shower was great after a long drive
Stayed 1 night in Apr 2024
Response from Erin on Apr 28, 2024
Thank you

8/10 Good

Taras, Lloydminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Erin on Apr 28, 2024
Thank you

10/10 Excellent

Mitchell

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erin on Apr 28, 2024
Thank you!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 2 nights in Apr 2024
Response from Erin on Apr 28, 2024
Thank you!

8/10 Good

Joseph, Sturgeon County

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. Easy, seamless check-in procedure. Room is clean and has all essentials; it is small but meets our needs. Bed is comfortable. Loved sitting outside on the balcony in early evening.
Stayed 1 night in Apr 2024
Response from Erin on Apr 28, 2024
Thank you!

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Erin on Apr 28, 2024
Thank you

10/10 Excellent

michael

Travelled with family
Greeted by Joe was so great to talk to and we felt very comfortable and welcome!great value for our room !looking forward to our breakfast
Stayed 1 night in Apr 2024
Response from Erin on Apr 23, 2024
Thank you!

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem in a little town! Perfect place and a nice quaint retro styled Motel, with some nice upgrades. The back garden and shared common space across the property are a great touch. The staff is super friendly and it’s nice seeing places like this able to offer a great stay for a great price.
Stayed 1 night in Apr 2024
Response from Erin on Apr 12, 2024
Thank you!

8/10 Good

Zafar, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value and location is a short drive to the hot spring as well as walking distance to the main commercial area.
Stayed 1 night in Apr 2024
Response from Erin on Apr 12, 2024
Thank you!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erin on Apr 2, 2024
Thank you!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. Desk staff were very accommodating.
Stayed 3 nights in Mar 2024
Response from Erin on Mar 31, 2024
Thank you

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying at this property, room was every clean and comfortable, and included Rocky Mountain Soap company products. The breakfast in the morning at the cafe was a nice touch and yummy. Enjoyed the sauna at the end of the day!
Stayed 2 nights in Mar 2024
Response from Erin on Mar 26, 2024
Thank you!

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in Mar 2024
Response from Erin on Mar 26, 2024
Thank you!

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.. the bed was a little harder then I liked.
Stayed 1 night in Mar 2024
Response from Erin on Mar 26, 2024
Thank you!

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful places and friendly people ! We love it !
Stayed 1 night in Mar 2024
Response from Erin on Mar 12, 2024
Thank you!

10/10 Excellent

Paul, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Erin on Mar 12, 2024
Thank you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Everything was as advertised. Would stay again
Stayed 1 night in Mar 2024
Response from Erin on Apr 12, 2024
Thank you!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reception very clean convient location
Stayed 4 nights in Feb 2024
Response from Erin on Mar 9, 2024
Thank you!

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Solid, clean place. Office is open limited hours. Room cleaning is not every day (was there for 2 nights.) But a basic breakfast is included- I did not know that! What to expect for $69.00/ night! I came away happy. :-)
Stayed 2 nights in Mar 2024
Response from Erin on Mar 9, 2024
Thank you!

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Feb 2024
Response from Erin on Mar 1, 2024
Thank you!

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best!
Stayed 3 nights in Feb 2024
Response from Erin on Mar 1, 2024
Thank you!

8/10 Good

Juhi

Liked: Cleanliness, staff & service, property conditions & facilities
But i felt there were pet hairs on bed which i felt was very uncomfortable.
Stayed 1 night in Feb 2024
Response from Erin on Feb 25, 2024
HelloThank you for the review. Sorry to hear you felt the bedding was not clean. We would have changed the bedding had we known.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable and clean
Stayed 1 night in Feb 2024
Response from Erin on Feb 24, 2024
Thank you!

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little motel with a nice sauna! Close access to Radium hot springs and walking distance to restaurants.
Response from Erin on Feb 24, 2024
Thank you!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The gateway is a cute little motel in the mountains with a rustic charm. The breakfast that is included is very good as well.
Stayed 1 night in Feb 2024
Response from Erin on Feb 19, 2024
Thank you!

10/10 Excellent

Matthew, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenity with amazing welcoming staff. Great breakfast and coffee. Access to fitness centre, sauna, and fireplace. Couldn’t ask better for the price.
Stayed 2 nights in Feb 2024
Response from Erin on Feb 19, 2024
Thank you!

8/10 Good

Vladimir

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Erin on Feb 19, 2024
Thank you1

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, close to town. Clean room and quiet. Thank you Erin .
Stayed 1 night in Feb 2024
Response from Erin on Feb 19, 2024
Thank you!

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you need for a short stay. Small room. RV length queen bed. Sparse furnishings. Yet clean and well decorated. The red tiled bathroom is the best. Breakfast at their partner business Screamers is basic but good.
Stayed 1 night in Feb 2024
Response from Erin on Feb 19, 2024
Thank you!

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that we had was small but adequate. It was clean and neat. The bed was comfortable. We liked that the breakfast provided was at a unique local eatery.
Stayed 2 nights in Jan 2024
Response from Erin on Feb 8, 2024
Thank you!

10/10 Excellent

Mitch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing - helpful and efficient. The complimentary breakfast at Screamers was a good value and tasty. The room was very clean and we were impressed with the Rocky Mountain Soap Co. that was provided as soap/shampoo/conditioner. Being beside the highway it was a bit noisy with traffic so ear plugs were helpful.
Stayed 1 night in Feb 2024
Response from Erin on Feb 8, 2024
Thank you!

10/10 Excellent

Stanka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 4 nights in Gateway Motel with my husband. It was our skiing trip in ski resort Panorama. Room was spacious and beds were comfortable with nice clean white sheets. The bathroom was extremely clean with organic natural shower gel and shampoo. The breakfast was offered in very beautiful Retro cafe Screamers. We enjoyed our breakfast very much. Food was delicious and people there were kind and friendly. We enjoyed are stay very much. If you are travelling, don’t look any further. Thank you!
Stayed 4 nights in Jan 2024
Response from Erin on Jan 26, 2024
Thank you so much! We are so glad you enjoyed your stay.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Erin on Jan 26, 2024
Thank you!