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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
There’s something especially cosy and welcoming about A-Line style chalets in the hills, looking out on snow-capped mountains. Heartland Hotel Queenstown is perched just above the town centre - an excellent vantage point where you can feel ‘tucked away’ and enjoy magnificent views from around this iconic Queenstown hotel, yet you are only a few minutes walk to the town centre. With 81 guest rooms, including five family rooms, Heartland Hotel Queenstown provides all you need for a comfortable rest at the end of another action-packed Queenstown day.
Comfortable, well appointed and newly refurbished guest rooms with quality room amenities. Delectable dining in the Hillside Brasserie restaurant, open for breakfast and dinner. Also enjoy our Lobby Bar, with a large open fire in winter.
Excellent hotel facilities whether you are here on business or pleasure – including wireless Internet service, ski locker, room service, guest laundry and more. Friendly helpful staff, who can advise on the best local attractions.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is available for a surcharge. This family-friendly hotel also offers tour/ticket assistance, ski storage, and laundry facilities. Currency exchange and tour assistance can be provided. Onsite parking is complimentary.
Heartland Hotel Queenstown is a smoke-free property. Heartland Hotel Queenstown is linked to Scenic Suites Queenstown, with an adjoining reception area, however each hotel maintains its distinct style and quality of accommodation. We look forward to welcoming you.
Room Amenities
Rooms
Guest accommodations at Heartland Hotel Queenstown offer safes and complimentary weekday newspapers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Queenstown hotel provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include direct-dial phones with voice mail. Additionally, rooms include irons/ironing boards and windows that open. Housekeeping is provided daily.
All guestrooms are non-smoking.
Dining
The shared lobby area of Scenic Suites Queenstown and Heartland Hotel Queenstown is also home to the Hillside Brasserie and Lobby Bar. These are two perfect places to unwind after a long-day of site-seeing, adventure or being on the slopes. The Hillside Brasserie is open for buffet breakfast from 6am until 9.30am Monday to Friday and 6am until 10am during the weekend. It is open for a la carte dinner from 6pm until 9pm every day. The Lobby Bar is open from 5pm until late and is a perfect spot for unwinding at the end of the day.
The Hillside Brasserie celebrates the very best of New Zealand cuisine with some of the local specialties on the dinner menu including Southland roast lamb with a Central Otago wild thyme jus; Otago beef and seasonal Central Otago fruits in a taste bud cleansing sorbet.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 10 results (of 24) · See more Heartland Hotel Queenstown reviews
out of 24 reviews
“Amzing Views, Close to Town.”
Firstly, only bad thing I can say about this hotel (mainly the room we stayed in 302) Could use a lil updating and maintenance. Was a lil outdated in the decor, and bathroom could use a refurbish (mould and damp, and badly ventallated) But overall, we loved our stay, and would stay again! We had amazing views over the lake and into the mountains. 5 Mins from town (tho it is up a hill, which we knew from reading other reviews) wasnt that big of an issue. Just made that drunken stagger back to the hotel a lil more of a work out. Is on route to The Remarkables Ski Fields, so the bus stopped to pick us up and drop us off at the hotel. Cossy lil fire place and bar that we snuggled up in with a few beers and the laptop in the afternoons. Wifi cost a fortune. Room service was great, and some what reasonably priced. We had issues on our second day, with our room not being made up and it was close to 5pm, after we asked it was promptly made up. 24hour reception and friendly helpful staff. A great holiday and would happily stay another 7 nights!
“great views and location”
surpassed our expectations
“Very Impressed”
Service was excellent. Will definitely stay there again. Restaurant also very good. Rooms very clean.
“Great hotel, great location”
The best part about the hotel is how close it is to the heart of Queenstown. Only a short walk down a small hill and you are there! The hill is tiny, so I don't get why people complain about it. Fear of exercise maybe? The staff is fantastic. And what you lose in modern luxury, you more than make up by the size of the room. It is huge! Really enjoyed it!
“Fantastic”
Great Hotel
“Very good deal”
We had a reservation for the first night and found it a descent rate. I loved that a coin laundry was on the premise. Minibar was well stocked. We needed a place a few nights later and after checking with other places in Queenstown, A-Line was still the best rate, even at the last minute.
“Highly recommended”
Lovely little individual 'chalets'; well-equipped; excellent food; friendly and helpful staff.
“Great place to stay”
Just around the corner from town, staff are very helpful, and rooms were very nice. Would stay again!
“Queenstown”
We had a lovely room with a sunny window seat so were able to sit and enjoy the view of Queenstown. The hotel owners had obviously thought about travellers needs and the room was well equipped and spacious.
“Best moderate priced hotel”
I was looking for a moderately priced hotel which offered a good level of accommodation so I could relax and enjoy myself. The Heartland achieved both goals.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 24) · See more Heartland Hotel Queenstown reviews
The preferred airport for Heartland Hotel Queenstown is Queenstown (ZQN-Queenstown Intl.) - 6 km / 3.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
