The Sutton Place Hotel Vancouver

4.5 star property
Eco-certified Vancouver hotel in Central Vancouver with full-service spa
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Sutton Place Hotel Vancouver

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Premium bedding, minibar, in-room safe, desk
Daily full breakfast for a fee
Lobby

Overview of The Sutton Place Hotel Vancouver

9.0

Wonderful

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Vancouver.

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Pet-friendly
  • Spa
  • Free WiFi

Explore the area

845 Burrard St, Vancouver, BC, V6Z2K6
  • Popular LocationBoulevard Kitchen & Oyster Bar1 min walk
  • Popular LocationSalathai Thai Restaurant1 min walk
  • Popular LocationVancouver City Center Station7 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)27 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Premium Room, 1 King Bed (Classic)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (1 King bed)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Classic)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Sutton)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Classic)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 236 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room (2 Queen beds)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Classic)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Classic)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Sutton)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Vancouver

Located near the beach, The Sutton Place Hotel Vancouver is in Central Vancouver, a walkable area in Vancouver with good shopping. Canada Place Cruise Ship Terminal and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking. Guests love the hotel's location for the sightseeing.

What's nearby

  • Vancouver Waterfront - 11 min walk
  • Vancouver Convention Centre - 12 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk
  • Stanley Park - 5 min drive

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • Boulevard Kitchen & Oyster Bar - 1 min walk
  • JOEY Burrard - 1 min walk
  • Notch8 Restaurant - 4 min walk
  • Guu - 2 min walk
  • Red Robin Gourmet Burgers - 3 min walk

About this property

The Sutton Place Hotel Vancouver

Eco-certified hotel near Canada Place Cruise Ship Terminal
Vancouver Convention Centre and Vancouver Waterfront are located near The Sutton Place Hotel Vancouver, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at Vida Spa, the onsite spa. The onsite restaurant, Boulevard Kitchen, features brunch and happy hour. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, a reception hall, and a banquet hall
  • Smoke-free premises, an elevator, and luggage storage
  • Guest reviews give top marks for the location
Room features
All 397 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free internet and safes. Guest reviews speak positively of the comfortable, quiet rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, on-request microwaves, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM–10:30 AM for a fee: CAD 15–38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 16 2024 to April 9 2024 (dates subject to change):
  • One of the dining venues
This property is undergoing renovations from October 25 2023 to March 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15–38 per person
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Sutton Place Hotel Vancouver have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at The Sutton Place Hotel Vancouver?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel Vancouver on Mar 31, 2024 start from CA $192.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sutton Place Hotel Vancouver pet-friendly?

Yes, The Sutton Place Hotel Vancouver allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 40 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Sutton Place Hotel Vancouver?

Self parking is available for CAD 50 per night.

What time is check-in at The Sutton Place Hotel Vancouver?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Sutton Place Hotel Vancouver?

Check-out is at noon. Late check-out is available for a fee.

Where is The Sutton Place Hotel Vancouver located?

Located in Central Vancouver, this spa hotel is within a 15-minute walk of Vancouver Art Gallery, Canada Place, and Canada Place Cruise Ship Terminal. Vancouver Waterfront and Vancouver Convention Centre are also within 15 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 7 minutes.

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1973 out of 3111 reviews" "
Rating 8 - Good. 709 out of 3111 reviews" "
Rating 6 - Okay. 235 out of 3111 reviews" "
Rating 4 - Poor. 111 out of 3111 reviews" "
Rating 2 - Terrible. 83 out of 3111 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Alicia

Liked: Property conditions & facilities
Disliked: Staff & service
From the time we checked in the front desk staff was quite short and rude. Asked about early check in but wasn’t able to accommodate our needs with young children. They called after 4pm to tell us room was ready, not to mention our room key wasn’t working twice and had to return to front desk to get fixed. Headed to pool but stopped by lobby store for water and the staff member informed me that the drink fridge was broken so no cold beverages. Just a sour taste in our mouths while we tried to have a girls trip staycation. Won’t be returning
Stayed 1 night in Mar 2024

8/10 Good

Paule

Travelled with family
Great place downtown
Stayed 1 night in Mar 2024

6/10 Okay

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room air conditioning was not working at time of stay so the room was really hot and uncomfortable to sleep. Also the elevator was not working and so we had take all our bags up 4 flight of stairs to our room.
Stayed 1 night in Mar 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Mar 2024

10/10 Excellent

Yvette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tiza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was so clean and bigger than we expected. The stuff that welcomed us were super welcoming and helped us with any questions we had. Definitely booking here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
We loved this place! Very nice room, classy feel to the whole place as well as efficient, friendly staff. We will return and will recommend enthusiastically.
Stayed 3 nights in Mar 2024

10/10 Excellent

Raeann, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was very comfortable with fantastic views, newly renovated and the staff were so accommodating and provided excellent customer service. We will stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Our air conditioning was down so the room was warmer than we wanted
Stayed 1 night in Mar 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sutton place has always been my first choice in Vancouver. Professionalism is apparent in staffing and suite layout. Always a pleasure.
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Comfortable Beds
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5