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Reviews of Hotel Premiere Classe Pau EST Bizanos

2 out of 5
Hotel Premiere Classe Pau EST Bizanos
Avenue Du Commandant Mouchotte, Bizanos, Pyrenees Atlantiques

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 404 reviews" "
Rating 8 - Good. 198 out of 404 reviews" "
Rating 6 - Okay. 48 out of 404 reviews" "
Rating 4 - Poor. 8 out of 404 reviews" "
Rating 2 - Terrible. 5 out of 404 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is the standard we knew about. The coffee machine in the lobby only took cash as the card reader was not working. The staff member on duty couldn't have cared less as I had no cash. Didn't offer to sell me a coffee, just walked off.
Stayed 1 night in Apr 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much heat in the room
Stayed 1 night in Jan 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money for our overnight stay on the way to Spain
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy but quite well situated. Good reception.
Stayed 1 night in Sep 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and convenient when we are driving to Spain
Stayed 1 night in Sep 2019

6/10 Okay

Graeme

Travelled with family
Liked: Staff & service, room comfort
Basic but reasonable value
Rooms were basic as expected but had a slight smell of what we thought was stale cigarette smoke, despite the hotel being non-smoking thoughout. There were a few insects around in the breakfast room but, according to the notice at reception, they are harmless.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very basic but ok for one night stop on way to Spain. Room was adequate but we had very noisy children in next room who were running about banging doors all night and they were unsupervised. Hotel shouldn’t let children stay in rooms without adults. Breakfast not that good, no fruit available at all as with Campanile and Ibis hotels. Won’t be staying again.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here ehen in this area. Unfortunately no air con. On very hot day.
Stayed 1 night in Jun 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
This is a better quality Premiere Classe hotel, entry doors are Inside the Hotel, the rooms are larger than usual and especially the shower area is a reasonable size. Everything was clean and the attended front desk made checking in easy and efficient. Local facilities include a bar nearby, a Burger King and a Campenile restaurant, very close to Motorway. Recommended.
Stayed 1 night in Jun 2019

8/10 Good

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Anjily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Mihai-Sorin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Got there around 11 o'clock. Staff promptly gave me the key . No hassle. Room was basic but you don't need too much after a 15 hours drive. It serves his propose.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A clean and convenient stopover, rather than a place to spend a holiday.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff pleasant, room comfortable, clean and in good order. What more could you want from an overnight stop.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice premier classe hotel
One of the best one stop hotels we have used, clean tidy with air conditioning
Stayed 1 night in Aug 2017

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Pau est Bizanos is a standard premiere classe budget hotel. Just a shame the breakfast fell short of their usual standards, but there are plenty of options for cheap food nearby(Quick, McD, Buffalo grill, Auchan hypermarket).

6/10 Okay

Gary, London

Liked: Cleanliness, property conditions & facilities
Good stopover hotel in Pau.
Basic hotel within short drive of Pau centre - not within walking distance. Several local chain eateries close by. Easy on-site parking. Overall good value for a stop over.

8/10 Good

Stuart, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Stopover end route to Spain Comfortable bed after long day travel Not much in way of restaurants etc in area as its isolated but for value it's good

6/10 Okay

Graham, W. Midlands, UK.

Liked: Cleanliness
One of the better cheap and cheerfuls ...
If you've stayed at Premiere Classe before then you know what to expect. It's a bed for the night and a shower, then on your way in the morning. No frills. This particular hotel was actually one of the better no frills I've stayed in, no complaints apart from a leaky air conditioning unit, but that didn't get in our way at all. Would stay here again.

6/10 Okay

David John, Costa Blanca

Liked: Cleanliness
Basic but comfortable
This hotel was basic but you get what you pay for. Quite comfortable and friendly

8/10 Good

Verified traveller

Disliked: Cleanliness
Budget Hotel Close to Shopping
We were in Pau for about a week to do some family history work. Hotel was adequate, budget hotel. Our room was obviously old, but well maintained. It smelled of cigarette smoke, even though it was a non-smoking room. When we addressed this with hotel staff, they sprayed air freshener in our room, but stated that they could not smell the smoke. Wish we could have moved rooms. Other than that, staff was pleasant!

6/10 Okay

Marion, Cuevas del Almanzora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third stopover at the Premiere Classe, Bizoanos
This is the third time we have stayed at Premiere Classe, Bizanos, and it is excellent for an overnight stop, no more. Location good with restaurants nearby. If you eat at the Campanile across the car park and show your Premiere card there is a 15% discount. The Premiere Classe is a budget, no frills hotel, suitable for a stopover only.

8/10 Good

ALAN, ABERGAVENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Euro 2016- following our team
From here 'over the Pyrenees to Spain' was a delightful climb.

8/10 Good

Margaret, Folkestone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Overnight stop on way to Spain. Good value for money. Free parking is a good feature

6/10 Okay

Nick, UK

Liked: Cleanliness
Ideal location for overnight stay for Spain
Easy to find and located close to new Tram network. Opposite is a supermarket and a couple of fast food outlets. Hotel has secure parking with ample spaces. Rooms are clean and spacious. Staff friendly and breakfast is continental style and fresh.

6/10 Okay

NIck, Ipswich

Liked: Cleanliness
Overnight Stay
Second stay at this hotel. Ideal for travel to UK from Spain or the other way. Rooms are clean and breakfast value for money. On previous visit staff were happy to speak English, however, on this occasion I was given the impression the receptionist chose not to. Internet dis not work with Apple products, however, friends Laptop managed to log in with a very slow speed. Receptionist was unable to resolve the Internet issue.

8/10 Good

David, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stopover
Good clean value for money stop. Very good facility's and a very good example of what to expect from this reliable chain of hotels.

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel in Pau
Arrived late and no hassle with 24 hour reception, basic clean room and a quiet comfortable nights sleep.

2/10 Terrible

Norman, Harlow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 2 towels very basic no croissant's staff were nice

6/10 Okay

David John, Gata de Gorgos, Costa Blanca

Liked: Cleanliness
Basic but clean
Fifteen minute delay until Receptionist arrived. The room was clean, bed comfortable but small shower. Breakfast adequate.

8/10 Good

Marion, Cuevas del Almanzora, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget chain but well above average
My husband and I travel around Europe for nine months of the year and have to be careful with our budgeting. We often use the Premiere Classe chain of budget hotels and realise that we get what we pay for, i.e. a bed with clean sheets, a bathroom and free wifi. We know what to expect. However, today we were very pleasantly surprised when we found that we had booked a second generation Premiere Classe where the rooms are inside the warm, centrally heated building. Our room was larger than normal, also the bathroom and generally the room was furnished to a much higher standard than that to which we are used. Our bed is comfortable, the room is clean, the receptionist smiling and helpful - we always ask for extra pillows and this is never a problem - so all in all this has to be the most pleasant Premiere Classe yet for us. The Campanile is just across the road and Premiere Classe guests are gven a 15% discount voucher for meals in their restaurant. Excellent.

10/10 Excellent

DBR, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as a stopover
Easy to find.Places to eat on site.Not a motel but a hotel. Airco worked well

10/10 Excellent

Steve, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On route from UK to Spain looking for budget hotel
I will definitely use this chain again. They provide everything that is essential but not a morsel more. Minimal staffing achieved through smart design. Breakfast value for money.

8/10 Good

Derek, Ireland

Liked: Cleanliness, staff & service, room comfort
convenient and suitable for a stop over
As a stop over enroute it is perfectly adequate, comfortable and easy to find as it is on a main route outside of town. We found the attached restaurant over priced for what was offered so would recommend trying more independent places or taking food in. The room was small but clean, had adequate amenities but no English TV. I wouldn't bother with breakfast.

8/10 Good

martin, u/k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could not fault for money
excellent value for money. basic , but it is what you would expect for the money. very clean. helpful staff. could do with bigger towels and bath mat, but ,just being picky

10/10 Excellent

BJ, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value hotel
It is within easy access of the Toulouse ring road and has free parking. Our 2 day stay there was very good with pleasant staff and clean well maintained rooms. It is very easy to get to the old town since there is a tram stop just outside which links with the metro (not expensive) so you can get into the town center in 10 minutes. There is a large supermarket nearby(7-8 minutes walk) though there are no restaurants of note in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
We were travelling up through Spain and France and found this to be a very good 1 night stay. Would use again on return journey. Not to easy to find in Pau unless you have satnav!

8/10 Good

Bob, Cheshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel for travellers.
Arrived late at the hotel and the night porter was very helpful and very pleasant.He showed us the lifts/stairs and emergency exits.Something nobody has ever done for me at a budget hotel before.The hotel was fine for the price.Located near the motorway it was easily accessible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Comfortable and clean, friendly reception, secure parking, discount for good value meal at Campanile next door.

10/10 Excellent

chris, carcassonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Excellent value budget hotel. Clean comfortable. Professional staff. A bit far from the centre but then that was reflected in the price. Would stay again if in Pau.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good 'stop over' hotel
Hotel was clean and the rooms were adequate for our needs of an overnight stop returning from Spain . The reception staff were friendlyand helpful

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spotless room
Good overnight stay in nice quiet room. The hotel shares a car park with a Campanile hotel. We ate at the Campanile restaurant and got a 15% discount because we were staying at Premierre Classe! Huge Auchan hypermarket opposite with Flunch restaurant and a sandwich bar, also a filling station for fuel. Quick restaurant and Buffalo Grill within a short walk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Premiere Classe Pau EST Bizanos
This is a clean hotel, very basic, but we only needed a bed for 1 night and it was clean and comfortable, the staff are frendly and the car park was free. The complex accross has a restaurant, the food is very good, the hotel had a deal that gave us a discount for breakfast, so check.

8/10 Good

alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Bien
Stayed 2 nights in Dec 2023

6/10 Okay

JEAN-PASCAL

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Alain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Natacha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçue
Notre séjour a été assez court car nous ne sommes restes que 2 nuits . Nous sommes arrives vers 17 heures après un voyage éprouvant sous une pluie battante . Directement nous sommes alles récupérer notre badge , jusque la , tout va bien. Nous rentrons dans la chambre , et comme beaucoup de personne après un voyage long , j'ai une petite envie pressente , je soulève la lunette des wc, et la j'ai la très désagréable surprise de voir que les wc n'avait pas été nettoyé et qu'ils étaient plein d'excréments .Retour a l'accueil ou on nous a donne une 2eme chambre. elle etait correcte , mais nous avons été ennuyés par un passe qui se désactivait constamment. Nous avons été très déçu par l'état de l'hôtel et j'avoue que cela ne nous a pas incite a vouloir renouveler l'expérience . Je signale toutefois que la personne qui nous a reçu a été très compréhensive et gentille.
Stayed 2 nights in Oct 2023
Response from Carole on Nov 10, 2023
Chère Natacha,Je vous remercie pour votre commentaire, et je vous présente mes excuses pour les désagréments subis.Cordialement,

4/10 Poor

Virginie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Carole on Nov 4, 2023
Merci!

8/10 Good

Damien

Stayed 1 night in Oct 2023
Response from Carole on Oct 30, 2023
Merci!