Riu Republica - Adults only - All Inclusive

4.0 star property

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Riu Republica - Adults only - All Inclusive

Minibar, in-room safe, blackout drapes, iron/ironing board
8 bars/lounges, 3 swim-up bars
Property entrance
Buffet
Indoor wedding
Reviews
7.6

Good

Popular amenities

  • Pool
  • All-inclusive
  • BarBarBar
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa

Explore the area

Map
Playa Arena Gorda, Punta Cana, 23000
  • Popular LocationCana Bay Golf Club7 min walk
  • Popular LocationArena Gorda Beach8 min drive
  • Popular LocationIberostar Golf Course12 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)25 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Double Room (L)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Triple Room (U)

7.3/10 Good

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Suite (U)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Courtyard View (L)

8.6/10 Very good

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (U)

7/10 Good

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room (C)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 850 sq ft
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Suite, Ocean View (B2C-US)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Triple Room (C)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Suite (B2C-US)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room (C)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (C)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Courtyard View (C)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Double Room, Ocean View (B2C-US)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Triple Room (L)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Double Room (E)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 850 sq ft
  • Sleeps 6
  • 2 Double Beds, 1 Twin Sofa Bed and 1 King Bed

Double Room, Ocean View (U)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (L)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 850 sq ft
  • Sleeps 6
  • 2 Double Beds, 1 Twin Sofa Bed and 1 King Bed

Double Room (B2C-US)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Courtyard View (U)

7.5/10 Good

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Triple Room (B2C-US)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms (B2C-US)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 850 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Double Room, Courtyard View (B2C-US)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Double Room, Courtyard View (E)

8.6/10 Very good

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

7.2/10 Good

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (L)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (L)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s)

Room Standard

  • Sleeps 3
  • 2 Double Beds

Double Room With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

Room With View

  • Sleeps 3
  • 2 Full Bed(s)

Room With View

  • Sleeps 3
  • 2 Double Beds

Double Room With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Room Standard With View

  • Sleeps 4
  • 2 Full Bed(s)

Room Standard With View

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Room

  • Sleeps 6
  • 3 Full Bed(s)

Room

  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Punta Cana

Riu Republica - Adults only - All Inclusive is located in Bávaro, a neighborhood in Punta Cana, and is next to a golf course and on the beach. Cana Bay Golf Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Splash Water Park and Manati Park Bavaro are also worth visiting. With scuba diving, snorkeling, and windsurfing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Cana Bay Golf Club - 7 min walk
  • Punta Blanca Golf Course - 8 min drive
  • Arena Gorda Beach - 8 min drive
  • Iberostar Golf Course - 12 min drive
  • Macao Beach - 17 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬16 min drive
  • ‪Marketplace Buffet - ‬9 min walk
  • ‪La Güira - ‬15 min drive
  • ‪Mangu - ‬1 min walk
  • ‪Ipanema Restaurant - ‬1 min drive

About this property

Riu Republica - Adults only - All Inclusive

Upscale all-inclusive property located in Bávaro
Close to Cana Bay Golf Club, Riu Republica - Adults only - All Inclusive provides a free breakfast buffet, 18 holes of golf, and free water park access. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the steam room or spa tub, and indulge in a body treatment, a massage, or a manicure/pedicure. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Fitness classes are offered at the health club; other things to do include kayaking. Free in-room WiFi is available to all guests, along with a nightclub and 3 swim-up bars.
Other perks include:
  • An outdoor pool with a waterslide, 3 swim-up bars, and sun loungers
  • A bike on site, beach towels, and a porter/bellhop
  • An elevator, a TV in the lobby, and a billiards/pool table
  • Luggage storage, concierge services, and a 24-hour front desk
  • Guest reviews give good marks for the beach locale and helpful staff
Room features
All 1382 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Furnished balconies or patios, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 swim-up bars
  • 8 bars/lounges
  • 9 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kaori
  • La Altagracia
  • Quisqueya
  • Tarantella

Things to do

  • 18 holes of golf
  • Beach volleyball
  • Bicycle storage
  • Bicycles
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Riu Republica - Adults only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Riu Republica - Adults only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Republica - Adults only - All Inclusive?

This property doesn't offer parking.

What time is check-in at Riu Republica - Adults only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Riu Republica - Adults only - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Republica - Adults only - All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Republica - Adults only - All Inclusive located?

Located in Bávaro, this beachfront property is next to a golf course and within 3 mi (5 km) of Cana Bay Golf Club, Arena Gorda Beach, and Punta Blanca Golf Course. Cortecito Beach and Iberostar Golf Course are also within 6 mi (10 km).

Riu Republica - Adults only - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1347 out of 3403 reviews" "
Rating 8 - Good. 877 out of 3403 reviews" "
Rating 6 - Okay. 531 out of 3403 reviews" "
Rating 4 - Poor. 298 out of 3403 reviews" "
Rating 2 - Terrible. 350 out of 3403 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Danika

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Definitely a party resort! But most noise dies down around 11pm. Except you can still hear loud guests and slamming doors all night. Best if you know some Spanish. Most employees don’t speak much English but try and are very friendly. Great beach at this resort. Food was pretty average. Drinks were good!
Stayed 4 nights in May 2024

2/10 Terrible

Anika

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed traveling all my life, from child to an adult. Unfortunately, this hotel resort in Punta Cana, DR, was the worst I have ever experienced. While check-in went smoothly and the hotel initially appeared clean, major issues soon arose. Upon arrival, I encountered several problems, which I reported to the front desk, but they did nothing to address them. The staff acted as if I was bothering them, and their responses were unhelpful. Day1 There were no wash towels throughout the hotel. When I inquired, the front desk said the hotel had stopped buying them. Just before bed, I found a bug in the closet, killed it, and took a picture. The next morning, I woke up to water all over my floor because the air conditioner was leaking, with water running down the walls. I laid down towels to avoid slipping. Despite calling the front desk three times and going there in person, the maintenance person didn’t show up until 24 hours later. After fixing the problem, they didn’t pick up the dirty, wet towels off the floor. Day2 I woke up to find the water was off. I noticed two more bugs in my room & found bug bite marks on my legs. I filed another complaint, but still received no help. My door kept jamming every time I left my room. The lock wouldn’t engage properly, so I had to close the door multiple times before it would lock. Last Day I put on my clothes and socks, only to end up with more bug bites. was a complete disappointment, & the staff’s lack of responsiveness made…
Stayed 3 nights in May 2024

4/10 Poor

De-Andra Daneisha

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The resort is good for parties if that's all that you care about and strong drinks. Other than that the food was horrible. We had to go off the resort a few times just to get satisfying food. The hotel need to update the rooms, our key cards didn't work, the TV didn't work, the phone didn't work. They didn't even clean our rooms, only twice in the five days that we spent... Do not see myself staying there again.
Stayed 4 nights in May 2024

2/10 Terrible

Bria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unhappy with this trip considering i’ve stayed all Riu each time I vacation somewhere ! No one greeted us helped us with bags or offered anything to us on arrival. They had no wash cloths for us to wash with. Instead we had to use hand towels instead for our ENTIRE STAY! The room had roaches and the air conditioning did not work! We still had to stay in this nasty room the first night until our room could be switched. Each time we left our room we could not get in the keys stopped working. When we informed the hotel they stated that it’s happening to everyone like that’s normal. They had no empathy for visitors and did nothing to fix things. It was trash and cups all over the pool areas all times of the day. The walls were molded and cracking from water damage. The bathroom had a natural porter potty smell. Each time we tried to get help or assistance all the hotel employees would say is they don’t speak english. Floors was always wet ppl was falling.

2/10 Terrible

Tajee

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst Riu I have ever been to in my life from the time we arrived! No one greeted us helped us with bags or offered anything to us on arrival. They had absolutely not one wash cloth for us to wash with. We were instructed to use hand towels instead for our ENTIRE STAY! The towels were not even white they look very out dated and dingy. The room had roaches and the air conditioning did not work! We still had to stay in this nasty room the first night until our room could be switched. Each time we left our room we could not get in the keys stopped working. When we informed the hotel they stated that it’s happening to everyone like that’s normal. They had no empathy for visitors and did nothing to fix things. It was trash and cups all over the pool areas all times of the day. The walls were molded and cracking from water damage. The bathroom had a natural porter potty smell. Each time we tried to get help or assistance all the hotel employees would say is they don’t speak english. We were hopeless! Worst vacation ever!
Stayed 3 nights in May 2024

8/10 Good

Jose A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some room card doesn’t work and drinks are not the best
Stayed 5 nights in May 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice options for restaurants, great swim up bars, lots of entertainment, amazing beach!
Stayed 4 nights in May 2024

2/10 Terrible

Bernard

Disliked: Cleanliness, property conditions & facilities
Horrible
Stayed 3 nights in May 2024

8/10 Good

Jorge M, miami

Travelled with family
Liked: Property conditions & facilities
Pro: nice Resort, buffet was good and the restaurants very good , water slides very fun, also the night activities were nice. Cont: drink mediocre and key card horrible, I had to change it more than 4 times.
Stayed 5 nights in May 2024

4/10 Poor

SHARON

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My first day at the hotel, i was given a room without any running water. The toilet would not flush, the shower did not work. I went to the front desk 4 times in an attempt to get another room, only to be told that there were no rooms available. I had to shower and use the bathroom in my friend’s room. On day 2, I demanded to speak with the front desk manager, and let them know that I would contact American Express, since that is the card company that I used. At that point I was given a new room in another building. After that I was great!!! My vacation was then enjoyable.
Stayed 5 nights in May 2024