Outdoor pool, pool umbrellas, sun loungers
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Reviews of Bahia Principe Grand Aquamarine - Adults Only - All Inclusive

4 out of 5
Bahia Principe Grand Aquamarine - Adults Only - All Inclusive
Carretera Arena Gorda Macao, Punta Cana, La Altagracia

Reviews

8.2

Very good

Rating 10 - Excellent. 1029 out of 2127 reviews" "
Rating 8 - Good. 542 out of 2127 reviews" "
Rating 6 - Okay. 257 out of 2127 reviews" "
Rating 4 - Poor. 148 out of 2127 reviews" "
Rating 2 - Terrible. 151 out of 2127 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nestor A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good inside the property but we noticed we had to take a golf cart to go to the beach and the beach was too crowed, it didn't feel exclusive, we only went there one time, the other bad experience was when we came back from our excursion, they dropped us off at another hotel lobby and almost all the golf carts were out of power so we had to wait a long time. Other than that, we had a very good stay!
Stayed 4 nights in May 2024

6/10 Okay

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The room was clean but really need to be updated. The food on the resort is mediocre at best, the al cartes are the best but you need a reservation and they are only open at night. The shopping the resort shuttles to is horrible especially when we asked for a taxi to take us to the mall. We were told they font have a mall and the shopping center was the best.
Stayed 4 nights in May 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 4 nights in May 2024

2/10 Terrible

Grisel

Travelled with partner
Disliked: Property conditions & facilities
I traveled here on a couples vacation, only to end up being scammed by the medical facility on the premises
Stayed 9 nights in May 2024

10/10 Excellent

Seandelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visiting and will visit again.
Stayed 10 nights in Apr 2024

2/10 Terrible

Jane

Travelled with family
Disliked: Staff & service
The casino gave me a fake $100 bill. When it wasn’t accepted in the gift shop the next day I went back to complain. Was treated like a criminal. Why would I travel 3000 miles to pass one $100 bill? Crooks
Stayed 4 nights in May 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at an adults onky and we loved it. Will definitely be back!
Stayed 4 nights in May 2024

8/10 Good

EDWIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was a very good experience. However, upon arriving there we were not received as VIPs as has happened in other hotels, we were not recognized as such and the worst thing was that we did not receive orientation to the facilities, shows, places to eat, etc. We had to figure it out ourselves. We felt like we sometimes lost time having to figure things out on our own. We would have appreciated that upon arrival we were given more information about what our reservation included and the places where we could and where we could not be.
Stayed 3 nights in May 2024

6/10 Okay

Tanisha

Travelled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in May 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok place
Stayed 3 nights in May 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Amenities
Hallways smelled like mold
Stayed 3 nights in May 2024

10/10 Excellent

Elizabeth Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very lovely and the pools are great. The pool bar employees are nice and they make a good cocktail. The beach is a quick few minute ride with a shuttle and the beach bar and area is great as well. Oscar makes a great mojito! The buffet and El Olivo had very tasty food and good service. The only downside was there was a musty smell in our room. We loved our stay at the Aquamarine and will be back!
Stayed 4 nights in May 2024

8/10 Good

Elizabeth, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the beach, the drinks and the food. Check-in and welcome needs to improve. We were not told where we would find the restaurants, pools and how to get to the beach, we were instructed to take a photo of the map on the desk and that was it. Note, the rooms, or at least ours had a small TV with very limited channels (in case this is a big deal to others). Miguel at client services was very helpful and attentive, he helped with booking a la carte dinner reservations. Orly, also from client services was also very helpful. Hector, restaurant manager at the Fish Market provided excellent service and accommodated a last minute reservation. The lobby bar was great, friendly and entertaining. The pools were clean with plenty of room. Thanks to the staff at the buffet they were great!
Stayed 7 nights in Apr 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, el único inconveniente fue que el agua de la ducha salía muy caliente y no tenía opción para tibia o fría. En lo demás, todo el servicio y las facilidades fueron excelentes.
Stayed 6 nights in May 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we got I had a bad septic problem. The toilet backed up three times on our stay. The shower wouldn’t drain overall the whole resort, Laks maintenance issues. I’ve seen many problems around there. it was a good stay, but I would not read it. Excellent the food was OK the drinks we’re good all the liquor they used was from Dominica if you wanted something like absolute vodka top shelf.
Stayed 5 nights in May 2024

10/10 Excellent

Douglas K, West Jordan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, grounds well maintained, pool, restaurants and rest of property was clean. Only suggestion would be check in process was a little slow and tedious and no lotion in the room
Stayed 7 nights in May 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment staff is wonderful!
Stayed 6 nights in May 2024

8/10 Good

Malik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in May 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, the food options in the nearby hotels (which you have access too) are amazing, the drinks are great, the buffet is solid, entertainment is pretty decent and overall a very fun, safe and enjoyable environment. Some key points of feedback: - I wish the coffee shop at ambar would be open to all hotels. E.g even if not free, maybe charge a $20 usd pass for unlimited sweets and drinks for non ambar residents. - need to make certain places open earlier, e.g gaming room at grand Bavaro (with bowling) needs to be open earlier. Sports bar needs to be open earlier so people can play pool during the day. - more chocolate dessert options for the buffet - silent disco
Stayed 6 nights in Apr 2024

8/10 Good

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Djulieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertaining team was great. The staff is kind and helpful.Food is good. The room and bedding has a strong humid smell.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed everything from start to finish during our stay at this resort. This is a beautiful place and organized so that there really is something for everyone to make your vacation enjoyable. So many options when it comes to food, drinks, activities, etc. We will be back!
Stayed 4 nights in May 2024

4/10 Poor

Amber Jae

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place definitely needs an update. Lots of broken things, pretty dirty. All manageable. The downside was how awful most of the staff was. They were all clearly unhappy, unhelpful and made it clear you were annoying them when you approached them for something. We tipped well and that still didn’t help. I never leave reviews, and always give people the benefit of the doubt but the lack of service made it a must to prevent others from feeling this way. At one point the staff openly mocked us (and others) for getting to the buffet as it opened. Again, there were some nice people but 9 out of 10 of those in a service position were rude. The cleaners and transporters were lovely.
Stayed 7 nights in Apr 2024

6/10 Okay

Renaud

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Been to this resort before, this was the third time. They say third times a charm, not for us. I got salmonella while I was there. Hospitalized there and again once I got home. Worst experience ever.
Stayed 10 nights in Apr 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Honestly a great experience but the internet on the property is really unreliable.
Stayed 6 nights in Apr 2024

10/10 Excellent

Olivier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 7 nights in Apr 2024

8/10 Good

ferit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Bahia Principe Hotels at Punta Cana Thirteen times means we love and enjoy.
Stayed 10 nights in Apr 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like eat only in the buffet w you register not other places
Stayed 4 nights in Apr 2024

10/10 Excellent

Andreina Edith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time staff was friendly and fun brought me out of my comfort zone
Stayed 6 nights in Apr 2024

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best birthdays I’ve had. The property and all of the staff were super friendly, and were always willing to help. Will definitely be returning and staying in this hotel!!
Stayed 4 nights in Apr 2024

8/10 Good

Yorkman, Williamstown

Liked: Cleanliness, staff & service, property conditions & facilities
1A
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walkways and plant life made it feel like you were living in a jungle. And the beach was so beautiful
Stayed 5 nights in Apr 2024

10/10 Excellent

Marysujeily Hernandez

Stayed 3 nights in Apr 2024

8/10 Good

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
A la cart restaurants need major improvements in food quality and taste.
Stayed 6 nights in Apr 2024
Response from Guest Relations Department on May 15, 2024
Thank you for sharing your feedback regarding our à la carte restaurants. We take your comments seriously and will work diligently to improve the food quality and taste. Your satisfaction is our priority, and we appreciate your input as it helps us enhance our guests' dining experiences. We hope to have the opportunity to exceed your expectations on your next visit. Thank you for choosing our hotel.

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great specially because you can use the adjacent hotel facilities food is great, the music can be better with more variety
Stayed 3 nights in Apr 2024
Response from Guest Relations Department on May 15, 2024
Thank you for your positive feedback about our hotel, especially regarding the ability to utilize adjacent facilities and the quality of our food. We appreciate your suggestion regarding the music variety, and we'll certainly take it into consideration to enhance the overall guest experience. Your satisfaction is important to us, and we look forward to welcoming you back soon.

10/10 Excellent

Monika E

Stayed 9 nights in Dec 2023

4/10 Poor

peter john

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall the aquamarine hotel property was ok but the rooms were not clean, the bedding was not nice. The exterior hallway outside the room always had dirty laundry in bags and bins
Stayed 10 nights in Apr 2024

6/10 Okay

Stephanie

Travelled with group
Disliked: Staff & service
I wish there was better communication re: the evening entertainment and where things are located. Certain staff were absolutely incredible, going above and beyond while others were rude and unhelpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was amazing, entertainment, food is better than most resorts I’ve stayed on, staff is friendly and helpful, the room was clean. The only problem I had was the staff not understanding that we needed to be dropped off to the main entrance and they did not want to take us or did not understand what we were asking for so we ended up missing our first transportation. Luckily the tour guide paid for us to take a taxi . The second day we just ended up running to the main entrance because again they either didn’t understand when we said main entrance or they did not want to take us. The golf carts are great to take us around the resorts but some of the staff driving it our rude. They don’t even stop when you put your hands out for them to stop they just drive straight past you. Other than that issue I enjoyed my stayed at Bahia maybe they should all transport from tour guides to get us from our resort and that will make the resort even better .
Stayed 5 nights in Apr 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Regina Lvovna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room upgrade was at my own no-discount expense
Stayed 7 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- the beach was beautiful and very well maintained - all the food options were delicious - the staff were warm and friendly - the entertainment was fun and varied Wonderful time!
Stayed 9 nights in Apr 2024

8/10 Good

Kaitlyn Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a great trip! Staff was great and pretty good dining options. The beds weren’t super comfortable and the AC didn’t work great. Other than that had a wonderful time here.
Stayed 4 nights in Apr 2024

10/10 Excellent

Luke Gerald William

Stayed 7 nights in Apr 2024

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice however I had booked the aquamarine location for adults only and was not aware that the majority of the a la carte restaurants were in the other areas of the resort which kind of defeats the purpose of booking adults only if your dining with the busy family resorts as well. I didn’t anticipate the property to be so Large as I was unaware it was one property with connected resorts. Beach was okay. Clean and nice however the beach loungers were set up in larger groups of chairs and not much privacy at all next to your neighbours. We had shared the huts on the beach with strangers beside us which was unusual since I’ve never experiences that at other adult only resorts. Usually it’s 2 chairs per umbrella for the most part. Food was great. Buffet was impressive at lunch. Staff were friendly. Jose at the pool always had everyone entertained. Foam party was great as well. Room was nice and clean. Property was very large so the beach walk was a trek. About a 10 min walk to the beach from the aquamarine rooms which was quite tiring on hot days but there are carts that take you around. Personally I’m not a fan of large resorts like this so if that’s not something you like it might not be for you. Otherwise it was a pleasant stay. Could have done without the long journey to the beach.
Stayed 4 nights in Apr 2024

8/10 Good

Kayla

Stayed 7 nights in Apr 2024

8/10 Good

Shemmea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators. Beds were hard. Food was good. Majority of the staff was pleasant.
Stayed 3 nights in Apr 2024

6/10 Okay

Brittany

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The food from the a la carte was not up to par at all. The buffet was okay, but the main issue the service, we are Asian and it felt like we were ignored really. We are returning guest and it definitely not the same.
Stayed 4 nights in Apr 2024

8/10 Good

Julia Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Robin, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities and food near the pool from 11am until 6pm. Volleyball, Dancing, Foam Party, Exercises, An Amazing Stay
Stayed 4 nights in Apr 2024