Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Beautiful hotel

Posted 21-Nov-2014
Location: Do the Cabo adventures Rhythms of the night tour , fantastic recommendation by the staff that was an amazing experience
Would stay here again ! Everything was perfect Food was perfect and hospitality was perfect
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary Alberta

It does not get much better.

Posted 21-Nov-2014
Pros: The privacy and the great food and excellent service. Wow what a wonderful experience. The property and the panoramic view was exceptional.
Cons: The beach was being reconstructed since a recent hurricane had washed the sand away. I am sure the problem will be rectified shortly.
Location: Much to do and see. All listed on their web site and free to guests. Check it out you should not be disappointed.
This SPA and resort was fantastic. We stayed in a two bedroom suite with a panoramic view. Far more space than required for two people. But it was fantastic. The view and the facility with our own private Jacuzzi found us spending a lot of time in our room enjoying the peace and quite just relaxing and enjoying life together. The a la carte restaurants each had different menus with a wide selection of choices. The all inclusive portion would have to be looked at as an individual choice as to how you would use it to your advantage. My original reservation stated all tips and gratuities were included. When we arrived we were told that the tips and gratuities for the waiter service from the restaurants was not included. For those not on an all inclusive I suggest signing your bill and charging the items to your room and paying the total at the end. I do see that the all inclusive charge can vary from room to room so check carefully and see exactly what you are receiving. The resort does have its menus on the web site but everything is in Mexican pesos so can be confusing when trying to compare prices.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom indiana

Beautiful resort & wonderful staff.

Posted 10-Nov-2014
This resort is amazing. The staff is 100% interested in keeping the guests happy. The food and drinks are better than any all inclusive I have visited in the 5 other Mexico destinations I have been to. I would return in a heartbeat.
4 out of 5
by A verified travellerfrom San Francsico, CA

Great place, just not for me

Posted 31-Oct-2014
Pros: The room was awesome. View of Puerto Vallarta and bay was amazing.
Cons: The food big time.
The room and the overall grounds are awesome. I would not return though due to food and just overall vibe. It isn't what I'm looking for in a vacation when I travel outside my native country. Hugely disappointed in the food for the price, and when I travel to an all inclusive in Mexico, I would hope at least one of the restaurants had authentic amazing Mexican food, this one did not. It is also annoying how the majority of rooms are up the mountain and require a golf cart ride from the lobby. Reason being is that pool near the lobby gets more staff attention and is better that the upper pool. This is a resort that has a lot of vacation club rooms with full kitchens, so at times the resort felt completely dead. The beach had all of 5 chairs, very lacking.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Amazing experience

Posted 16-Oct-2014
Pros: Everything...spa, food, rooms, views, lush foliage on the resort, friendly staff, great activities.
Cons: They are improving the beach and clearing out excess rock. It will be awesome when they finish.
Location: Hiking, fishing, zip lines, outdoor adventures, snorkeling....and much more!
This was our 8th trip to Puerto Vallarta and we were thoroughly impressed with all aspects of Garza Blanca. From the room to the food, everything was excellent. The staff is attentive and friendly and the service is top notch. We stayed in a suite with a beautiful view of Banderas Bay and upgraded to a Honeymoon suite for a few nights in celebration of our anniversary. We were pleased with each rooms view and amenities. The hotel offers a variety of excellent and exciting activities at no charge. I recommend the hiking #2, kayaks with snorkeling to Los Arcos, and yoga in the mountain and by the river. If you are considering a trip to PV....Garza Blanca is definitely the place to stay!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kansas City

Luxury resort by the Beach

Posted 23-Sep-2014
The hotel was amazing, right from the check-in. The staff was great and the food was delicious. The room was beautiful, with a hammock on the balcony and a view of the ocean and jungle. Would definitely go back.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Victorville Ca

"OUR DREAM VACATION'!

Posted 23-Sep-2014
Pros: The Hotel itself, but after all their employees, so helpful friendly, most of them even speak English! they ALL makes feel so comfortable.
Cons: Wi-Fi no reception,! We did not liked the way we were approach at the airport,. Garza Blanca should come with an idea to pick us up from airport.
Location: We enjoy our ride to RITMOS DE LA NOCHE, the crew were fun, we felt walking into a movie, the island their people waiting for us, delicious dinner!
Our experience the moment we arrived was breath taking, admiring the beautiful view, not to mention ALL personal at the resort, every single one of them, WOW!!!. we were explain where how many restaurants are, what type of meals GRAZA BLANCA offers,. We now ready to enjoy our short vacation! the room was big enough for both of us very comfortable but the view, that beautiful view the OCEAN! We couldn't wait to go down and enjoy and relax our first day at Garza Blanca. When we came down was raining but the rain did not stopped us to go out by the pool and enjoy the beautiful view,. the daily ride from those guys, sorry but don't remember their names, the moment we call them they were right there! not to mention my husband over drank got sick one night, didn't know what to do I run down to BOCA OSSTK I ask where I can buy Alka-Seltzer immediately the employees told me not to worry on one both one of them called other restaurant to see if they have chicken soup, while another worker was calling gift shop to ask if they have any Alka-Seltzer, soon they found out they have Alka-Seltzer & they were going to made soup for my husband, felt much better knowing that hubby was going to be taken care of, that's when as was told to go to my room they were going to deliver the soup along with Alka-Seltzer! he felt much better! for this & much more it should be pictures of your employees so they can also be recognize for their good roll as EXCELLENT EMPLOYEES THANK YOU!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chatsworth Ca

White Stork is Wonderful!

Posted 10-Sep-2014
Pros: Very Friendly Staff.
Cons: Better way to Acknowledge Concierge Service.
Location: Great Location.
Excellent Stay! Loved the Pool, Pool Side Service, Steak House....
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Culver City

The best Vacation ever!

Posted 3-Sep-2014
My wife and I have never been handled with this kind of care and attention. The staff is like family and always greet you with a smile. The all inclusive is incredible too. Just do it!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary CA

Excellent

Posted 30-Aug-2014
Very good hotel excellent service. Food is also excellent highly recommended. Best to stay in panoramic suites as view is stunning.