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Reviews of Hotel La Casa de Judy

3 out of 5
Hotel La Casa de Judy
Calle No. 10, Barrio del Eden Avenida y Escalecia, Puerto Ayora, Santa Cruz

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 104 reviews" "
Rating 8 - Good. 21 out of 104 reviews" "
Rating 6 - Okay. 12 out of 104 reviews" "
Rating 4 - Poor. 4 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a great value for your money. This hotel is just far enough from the main street to be quiet, but still close enough to walk to all the restaurants. The staff here gave us all kinds of useful information about the area and even provided a map. They seemed to genuinely care that we had an amazing time on the island! There were some small things I didn't love about the room, namely the super thin curtains that made it hard to sleep in past sunrise. And the decor wasn't anything to write home about. But overall this place was a great value for what we paid.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the hustle and bustle of the main road but still close to shops, restaurants and the boat harbour. Big, clean rooms with comfy beds. Staff were helful and welcoming. Can highly recommend.
Stayed 2 nights in Mar 2024

6/10 Okay

Denita

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The accommodations are nice. However, I paid for a double superior ocean view room but was given a king size room. I asked to change the room and finally got a double after being told they didn’t have one and the view is nothing close to superior. I was on the second floor which is blocked by trees to the ocean view. For a superior view, I would think I would’ve been on one of the upper floors. Also, this property advertises that it has laundry facilities and it does not.
Stayed 2 nights in Dec 2023

6/10 Okay

jimmy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There is nothing wrong with the property. This is the woman's home. She want everyone to be inside the property by 9pm so that she can go to sleep. She put my friend out in the streets and would not allow us to remain on the premises because we had to be at the airport at 12 am for a 3 am flight. I would not recommend this place to a friend.
Stayed 2 nights in Dec 2023

8/10 Good

Ilajil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#fixwifi
Easy check in, friendly staff, room is large and clean. We have nice view of the bay. Walkable to the town, feel safe walking even at night. Bed comfortable but needs extra pillows. Downside, no elevator access, we are on the 4th floor although staff helped with my luggage, Wifi sucks! We have to sit outside our room to get connected or hang out on the ground floor. Breakfast same everyday, eggs, ham, fruits and coffee/tea. Place is quiet, we slept good after a long day of snorkeling and hiking. I would like to return if wifi connection improves.
Stayed 5 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Casa de Judy
Wonderful stay at Casa de Judy. Our room on the second floor had expansive view on the ocean and we did sleep with the sound of the waves. This hotel has been renovated with taste and is very zen. The breakfast and reception area is open and shaded next to a small pool. WiFi is not very good in the room but fine in the reception area. It is well located just a few minutes from excellent restaurants and the Charles Darwin Station. The staff is very friendly. We would have stayed one more night if we had been able to extend our stay but we had to move to nearby Deja Vu hotel and it was far less enjoyable. We would definitely stay again here.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jan

Stayed 3 nights in Oct 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in family, far from the noisi nights, and close to the Beach.
Stayed 4 nights in Aug 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonder and helpful staff, tasty breakfast and refreshing pool. Loved the view from our deck! Would definitely recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lidia

Liked: Amenities
Muy amables y eficientes las persas,muy recomiendo
Stayed 2 nights in Jul 2023

10/10 Excellent

PRAKASH

Stayed 5 nights in Jul 2023

10/10 Excellent

Brian

Stayed 1 night in Apr 2023

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great.
Stayed 3 nights in Feb 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa de Judy
My stay was amazing! Carlos was an excellent host during my stay. He was very helpful sharing information on things to see and do. I am looking forward to my next stay Casa de Judy.
Stayed 3 nights in Oct 2022

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kindness and good service. Always there to help you.
Stayed 1 night in Sep 2022

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything staff very attentive and friendly nice rooms
Stayed 3 nights in Sep 2022

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I had a wonderful visit to this property. Carlos and the staff were very kind and helpful. Hotel room was clean and had good ac and hot water. Very convenient location. Able to walk everywhere. When wanting to travel a distance taxis were very available and cheap. $1.50 yo $ 2.00.
Stayed 6 nights in Sep 2022

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Judy

Disliked: Staff & service
Pretty to look at, rude unwelcoming staff.
We were greeted by staff that made us feel like we were bothering them. Rude, not welcoming at all. They told us we would not be able to get a ferry for the following day, we were able to book one while in the lobby 2 minutes after they told us we could not. The following day we asked for a taxi to Tortuga Bay. They guy at the desk seemed annoyed to be talking to us. He said we do not have time to go before the ferry. We walked to Tortuga bay and had a wonderful day. We gathered our bags and left for the ferry. They we incredibly rude.
Stayed 1 night in Aug 2022

6/10 Okay

Elizabeth, woodhaven

Travelled with family and small children
Liked: Staff & service
Service was excellent. Breakfast was the same everyday the of breakfast was too short was from 7 to 9 am. Coffee served was terrible pool very small. Didn’t really like.
Stayed 4 nights in Aug 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff
Stayed 4 nights in Aug 2022

8/10 Good

Paul

Stayed 2 nights in Jun 2022

8/10 Good

fred

Liked: Cleanliness, property conditions & facilities, room comfort
Good not great
The room was nice and well located. Short walk to town. Rooms are good not great, everything about the hotel was ok not great. One draw back was the gentleman at the front desk, anytime you need anything it’s like it’s a big chore for him. Very apathetic comepared to other stay. Communication before our arrival was not great as well. Only question answered quickly was do you take credit cards. All in all a value stay, could be great not good with a few tweaks
Stayed 3 nights in Jun 2022

10/10 Excellent

Catherine, burbank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel with free simple breakfast. Hot shower. Big room and nice TV. Convenient location. Near stores and kiosko.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, pretty views
We stayed here while visiting the Galapagos, and were very happy with the hotel. The rooms are spacious, bright, clean, with a balcony overlooking trees and the ocean in the distance.Manager Breakfast is served in a pretty courtyard next to a small pool. Manager Carlos was helpful in arranging taxis and providing information. IA lovely comfortable place.
Stayed 2 nights in May 2022

10/10 Excellent

Marco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa de Judy became our home away from home mostly because of the warm friendly attitude of the entire staff, specially Carlos who made our stay very pleasant. The hotel is conveniently located, very clean spacious rooms, a refreshing pool and great breakfast. One great thing about this hotel is the amazing rooftop terrace which provides a 360 view of Santa Cruz Island. We chose this hotel because of the many great reviews mentioning Carlos at the front desk, now we make echo of those recommendations, we highly recommend La casa de Judy. We will definitely come back to this hotel.
Stayed 2 nights in Mar 2022

10/10 Excellent

Rosalee

Travelled with family
Liked: Staff & service
The safe was broken in our room. However, everything else was great. Carlos was more than accommodating. We were served fresh fruit when we arrived. And he took care of my broken shoes for me by getting them fixed in town. The rooftop patio is clean and very nice. A beautiful pool area. We walked all over town in just a few minutes from the hotel.
Stayed 3 nights in Feb 2022

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor atención
Este fue un viaje de última hora para mí y mi prima, puedo decir que el viaje salió de maravilla gracias a la ayuda de Carlos, nos guió desde los lugares donde podiamos comer hasta las playas a visitar. Una persona muy amable, demasiado diría yo. En cuanto respecta al hotel, tuvimos la suerte de estar en una habitación con una vista espectacular, balcón y todos los servicios necesarios. Puedo recomendar 100% el hotel.
Stayed 4 nights in Jan 2022

10/10 Excellent

sasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galapagos Family Vacation
Excellent customer service, Carlos was the best along with all his workers, always available and ready to help. Location was walking distance to all restaurants and much of the activities. Highly recommend this hotel, we truly enjoyed our stay there.
Stayed 5 nights in Dec 2021

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front man was nice
Stayed 3 nights in Dec 2021

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect!
This was the perfect place for us while in Santa Cruz. We were greeted with an English speaking staff member who showed us around the beautiful property. It has a roof top deck with fantastic views, and a large courtyard with seating and recreation areas. It was so peaceful and relaxing. The owner, Judy greeted us each morning at breakfast and was always engaging. Breakfast was homemade and delicious. This was our favorite hotel of our 10 day trip b/c of Judy, her staff, and the relaxing hotel grounds,
Stayed 3 nights in Jan 2020
Response from La Casa de Judy on Feb 26, 2020
Thank you for choosing La Casa de Judy. It was a pleasure to have you here

10/10 Excellent

Katherine, North Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for what I needed-- a quiet spot within easy walking distance to the main street of town, including the Darwin Research Center/Sanctuary. I stayed in an ocean-view suite, which was wonderful.
Stayed 4 nights in Dec 2019
Response from La Casa de Judy on Feb 26, 2020
Thank you for choosing La Casa de Judy. It was a pleasure to have you here.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, fantastic view from ocean front rooms, great staff, very helpful, great breakfast, highly recommend.
Stayed 2 nights in Oct 2019
Response from La Casa de Judy on Oct 23, 2019
Thank you very much. It was a pleasure to have you here. Saludos

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, comfortable stay. Not bad for the price.
Stayed 3 nights in Sep 2019
Response from La Casa de Judy on Oct 7, 2019
Thanks for your comment. We're glad that you liked it. We hope you come back. Saludos

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose a top floor room that has a magnificent view of the Galapagos park and the harbor with all its ships. My room had a lovely balcony for thoroughly enjoying that view! The breakfast was free, extensive and lovely, prepared by a lone cook who served even a large populace well. The staff were happy to supply extra service. I will certainly stay there again, on a future visit.
Stayed 2 nights in Jul 2019
Response from La Casa de Judy on Jul 31, 2019
Thank you for your lovely comment. We hope to welcome you again one day here in our hotel.

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Lou, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home in the Galapagos, very clean, very friendly
Stayed 5 nights in Jan 2019

6/10 Okay

Deepak

Disliked: Cleanliness
The hotel had lizards crawling on walls Especially at night
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 16 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Lack of transparency, dishonest, robbed
Despite raving reviews, cannot recumbent. Lack of transparency and deception is dishonest (failed to inform us of NO hot water) and that is exactly what we experienced. Robbed of $165 (refused to refund us) when we could have gotten more for just $60 elsewhere. On arrival, front desk person was surprised we were there. After confirming rsvp, he mentioned construction on the roof, to create an additional 3 guest rooms & asked if it was okay. We were fine if if would be quiet at night. Mid-afternoon, met Judy who said construction should be slowing down/ stop for the day soon. Enjoyed evening w friends. Imagine our surprise when @22:30 we discovered we had NO hot water to shower. Knocked on Judy’s door & she said that there’s no hot water due of the construction, insisting she told us this morning which is absolutely not true. 1) She wasn’t there when we checked in. 2) If we had known, I would have immediately contacted hotels.com regarding this. Instead, their WiFi is conveniently non-functioning and unable to call via Skype (made Skype call that morning). 3) We were the only guests, now we know why!!!
Stayed 1 night in Aug 2018

8/10 Good

Howie, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
A little further from the main area (which I didn't mind). Super helpful staff. Similar to the entire island, WiFi is slow and amenities are limited.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good price-quality ratio.
Nice hotel. It is not expensive. I would have liked more variation in breakfast. It is clean, with air conditioner which is necessary for the weather in Galapagos.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service
Location is good, price is fair
Probably not my favorite hotel after experiencing other hotels/bed and breakfasts in Ecuador. It is about a 5 minute walk from the main area of Puerto Ayora which was very convenient. Constantly had flying bugs in the room, but I suppose that’s to be expected in galapagos. Overall, decent stay.
Stayed 2 nights in Mar 2018

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not disappoint!
This place was so warm and friendly with killer views and unpretentious vibes. Loved it.
Stayed 1 night in Mar 2018

8/10 Good

NINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people
Great and personalized service, nice people
Stayed 2 nights in Feb 2018

10/10 Excellent

Jacques, Toronto(GTA), Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very friendly staff.good breakfast
Beautiful hotel and rooms, excellent service always with a smile. Our stay could not have been more enjoyable
Stayed 2 nights in Jan 2018

8/10 Good

Chantel, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Floor Ocean View Private Extended Balcony
Didn't know what to expect when booking Casa de Judy, based on the name. Judy got great reviews, so I booked anyway. When we arrived, we were enthusiastically greeted and pleasantly surprised by the location, amenities, staff, room and of course, Judy. Everything was within walking distance. We had an amazing, spacious Top Floor room with a huge balcony/outdoor patio. Incredible views, privacy and comfortable enough for my family of 4. Thank you for a great experience.
Stayed 4 nights in Dec 2017