Luxury Villa, 2 Bedrooms | View from room

Reviews of The Oasis at Grace Bay

4 out of 5
The Oasis at Grace Bay
#2 Crescent Street, Grace Bay, Providenciales, Providenciales

Reviews

9.6

Exceptional

Rating 10 - Excellent. 776 out of 971 reviews" "
Rating 8 - Good. 140 out of 971 reviews" "
Rating 6 - Okay. 30 out of 971 reviews" "
Rating 4 - Poor. 13 out of 971 reviews" "
Rating 2 - Terrible. 12 out of 971 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the vacation experience. I’ll be back!
Stayed 4 nights in May 2024

10/10 Excellent

Mary Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property within walking distance to the best parts of the island
Stayed 4 nights in Apr 2024
Response from Oasis team on May 22, 2024
It's wonderful to hear that you found it convenient and enjoyable. We look forward to welcoming you back in the future!!

10/10 Excellent

Erica, Stockbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and the property was beautiful and extremely clean. They even decorated our room for our honeymoon! We would absolutely stay here again.
Stayed 5 nights in May 2024
Response from Oasis team on May 22, 2024
We greatly appreciate your kind words! It's fantastic to hear that you had a wonderful experience and knowing that you would happily return to stay with us again is the best compliment we could receive.

10/10 Excellent

Shenae Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how peaceful and relaxing the area was and the only thing I disliked were the damp bedding sheets.
Stayed 4 nights in May 2024
Response from Oasis team on May 22, 2024
We're delighted to hear that you found the area peaceful and relaxing! Your comfort is incredibly important to us, so we're sorry to hear about the issue with the bedding sheets. We'll definitely look into this matter to ensure it's addressed promptly. Your feedback is invaluable to us, and we appreciate you bringing it to our attention. Should you decide to stay with us again, we'll make sure your experience is nothing short of exceptional in every aspect.

10/10 Excellent

Leeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel the ideal place to stay for some r&r
Stayed 4 nights in May 2024
Response from Oasis team on May 22, 2024
We're delighted that you enjoyed your time at our hotel! It's wonderful to hear that you found it to be the perfect spot for some well-deserved rest and relaxation. We look forward to welcoming you back soon for another rejuvenating getaway!

10/10 Excellent

Wandresa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2024
Response from Oasis team on May 15, 2024
Thank you Wandresa, we look forward to your next visit!

4/10 Poor

Kimberly

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was really looking forward to my stay at this hotel, drawn in by the pictures online. Unfortunately, the reality fell short of my expectations. The room felt quite unwelcoming, mainly due to the cold concrete floor. To add to the discomfort, I found most of the electrical outlets inoperative; the only one I could use was inconveniently located behind the bed. The property is not on the beach, which was a disappointment. The shuttle drive to the beach is short, but the route is not the best view. Given the overall experience, I decided to switch hotels to find accommodations that met my needs for comfort and convenience. On a positive note, the shuttle driver was exceptionally friendly and was the highlight of the staff interactions. However, his warmth wasn't enough to compensate for the overall lack of comfort and amenities. I hope the hotel can address these issues to better align with the expectations set by their promotional materials.
Stayed 3 nights in Apr 2024
Response from Oasis team on May 15, 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel.We understand how important it is for our guests to feel comfortable during their stay, and we regret to hear that the room fell short of providing that for you. While we receive great feedback and compliments from many guests, we understand that each experience is unique, and we apologize for any inconvenience you experienced.We wish that you had shared your concerns regarding the outlet during your stay, as our staff is always available to resolve any issues promptly. Regarding our location, we apologize if it did not meet your expectations. We strive to provide accurate information about our property, and we appreciate your understanding that we do not promote the hotel as a beachfront property. However, we do offer convenient access to the beach through our shuttle service.Thank you again for sharing your feedback. We value your input and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Jemila Amina Noni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond exceptional! Initially I thought that because it was a hotel, it wouldn’t live up too much expectation but I was wrong. The environment is beautiful, the staff is accommodating and loving, food was amazing. I enjoyed every second & actually want to cry that I’m not there anymore. It was also my birthday and the staff made sure to make sure I felt loved, if I could exceed 5 stars I would. Definitely looking to come back!
Stayed 4 nights in May 2024
Response from Oasis team on May 15, 2024
thank you Jemila for your kind words! we're delighted to hear that you had a wonderful experience with us. We look forward to your next visit!

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved our stay at Oasis at Grace Bay. The only thing that could of been better was the dining options. Its really expensive for the quality of food they serve. I also wish there was room service. Other than that, I would recommend staying there.
Stayed 5 nights in Apr 2024
Response from Oasis team on May 7, 2024
Thank you Randall

10/10 Excellent

Stacey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re in the middle of everything without the inconvenience of knowing it.
Stayed 4 nights in Apr 2024
Response from Oasis team on May 7, 2024
Thank you Stacy! we can't wait to welcome you back!

10/10 Excellent

Shenikua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property exceeded expectations. The grounds were beautiful and clean, the staff were welcoming and helpful throughout the stay, the private access to the beach was incredible, and the one bedroom room was pristine. I would absolutely stay here again because it is also super close to almost everything and they provide free parking. Thank you Oasis at Grace Bay for the wonderful experience.
Stayed 4 nights in Apr 2024
Response from Oasis team on May 7, 2024
Thank you Shenikua, we are delighted to hear that you enjoyed your stay with us! your satisfaction is our top priority, and we are grateful for your positive feedback. we look forward to welcoming you back in the near future!

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property. It’s quiet, safe and convenient.
Stayed 3 nights in Apr 2024
Response from Oasis team on May 7, 2024
Thank you Armando! we are delighted to hear that you enjoyed your stay! we look forward to your next visit!

10/10 Excellent

Jiana Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights on a couples trip we loved the property. We loved the front desk receptionist Alba and we were greeted with a welcome beverage and a cold lemongrass cloth from Alan. Everyone was very friendly and welcoming. I would definitely recommend this property to friends and family and I would stay there again.
Stayed 4 nights in Apr 2024
Response from Oasis team on Apr 30, 2024
Thank you Jiana, we are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely welcoming and accommodating. Bensly definitely made us feel at home any time we went to breakfast at the restaurant on the premises. The outdoor shower in the Deluxe room was EVERYTHING! Highly recommend. Will definitely be going back for a 3rd time.
Stayed 4 nights in Apr 2024
Response from Oasis team on Apr 29, 2024
Thank you Jannette, it was our pleasure to have you and we look forward to your next stay

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Oasis team on May 22, 2024
Thank you Mary Lou!

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the oasis is actually been an oasis it starts from as soon as you get to the resort they greet you personally they treat you like a special guest with cold towels and local tropical drinks. They have you already ready to go into your room they show you around what’s available and they just want you to have a great vacation Everyone there was super polite super personal and I would definitely go again. It really made the vacation easy and fun.
Stayed 4 nights in Apr 2024
Response from Oasis team on Apr 29, 2024
We are thrilled to hear that you enjoyed your stay with us. Providing excellent service and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Excellent customer service. Location was centralized to most restaurants and beach.
Stayed 4 nights in Apr 2024
Response from Oasis team on Apr 23, 2024
Thank you Katrina

10/10 Excellent

Shreyank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to the world's best beach a.k.a. Grace Bay. The service is excellent and staff are very very helpful. They can pick and drop from the beach any time you want. Nice swimming pool and easy access to beach towels. The hotel has a nice restaurant on site that serves delicious pizzas. Plenty of parking spaces if travelling by car and free parking as well. The hotel is in the main area near both the beach and downtown, with plenty of local shops nearby.
Stayed 4 nights in Apr 2024
Response from Oasis team on Apr 23, 2024
Thank you Shreyank for sharing your experience, we hope to see you again soon

10/10 Excellent

Dwayne

Stayed 3 nights in Apr 2024
Response from Oasis team on May 15, 2024
Thank you for your rating Dwayne!

10/10 Excellent

Tilemachos

Liked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Oasis team on Apr 11, 2024
Thank you Tilemachos

10/10 Excellent

Sharedie, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff. Very clean! I like that I was provided a passcode instead of a room key. The code was more convenient than trying to keep up with a room key card. Will definitely remember this property to friends and family!
Stayed 4 nights in Apr 2024
Response from Oasis team on Apr 11, 2024
Thank you Sharedie, we appreciate your feedback and your recommendation

10/10 Excellent

Rusty Heather

Stayed 6 nights in Mar 2024
Response from Oasis team on Apr 23, 2024
Thank you Rusty

8/10 Good

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property grounds is very beautiful but the room has some mechanical issues like broke curtains and doors. The staff is excellent and so friendly! The restaurant is average. Overall the hotel is very romantic.
Stayed 3 nights in Mar 2024
Response from Oasis team on Apr 3, 2024
Thank you Freddy for your feedback, appreciate your feedback

10/10 Excellent

Karoline

Stayed 7 nights in Mar 2024
Response from Oasis team on Apr 23, 2024
Thank you Karoline

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property around everything you need and loved the electric bikes!
Stayed 5 nights in Mar 2024
Response from Oasis team on Apr 3, 2024
Thank you Mathew,

10/10 Excellent

Steven

Travelled with partner
Liked: Amenities
Clean and modern.
Stayed 4 nights in Mar 2024
Response from Oasis team on Apr 3, 2024
Thank you Steven

6/10 Okay

Faye Arlene

Stayed 3 nights in Mar 2024
Response from Oasis team on Apr 3, 2024
Thank you Faye

10/10 Excellent

Georgina

Stayed 2 nights in Mar 2024
Response from Oasis team on Apr 3, 2024
Thank you Georgina

10/10 Excellent

Edythe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful it was quaint private, and I loved staying
Stayed 7 nights in Feb 2024
Response from Oasis team on Mar 11, 2024
That is great to hear Edythe, we look forward to your next visit

10/10 Excellent

Ekumene, Pewee Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Feb 2024
Response from Oasis team on Mar 11, 2024
Thank you Ekumene for your rating

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful in every way...responsive, helpful and cheerful. Would love to have a workout facility on campus, but understand space limitations. Complimentary hot coffee for guests early morning would be a nice addition.
Stayed 5 nights in Feb 2024
Response from Oasis team on Mar 11, 2024
Thank you Karl for sharing your experience

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the shower was an accident waiting to happen. The shower floor was very slick with no hand rails, the rainfall shower head was placed in the middle of the shower past the glass shower door. The shower sprayed all over the bathroom floor and drained across the floor. We made a towel dam to stop the water. The staff was very friendly and always asking if we needed anything or needed help. This is a very relaxing property but missing a view.
Stayed 8 nights in Feb 2024
Response from Oasis team on Feb 29, 2024
Thank you, Jill, for your feedback, we have shower bars in all our bathrooms except this one.We have some limitations with the space configuration that we are working on.

10/10 Excellent

David, Enfield

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything about the Oasis was excellent!
Stayed 5 nights in Feb 2024
Response from Oasis team on Feb 29, 2024
Thank you, David, we appreciate your feedback!

10/10 Excellent

Jamila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet staffing was very pleasant, helpful and friendly. I would like to give a shout out to Kemar Thorpe, Alba, Beverly and Carlos. Great hospitality polite courteous made my stay more relaxing and easy. Jay drove me to the beach every day.
Stayed 5 nights in Feb 2024
Response from Oasis team on Feb 29, 2024
Thank you Janila, it was our pleasure to have you! we look forward to your next visit!

10/10 Excellent

Teri Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 5 nights in Feb 2024
Response from Oasis team on Feb 29, 2024
Thank you, Teri! it's great to hear you enjoyed your stay!

10/10 Excellent

Deborah

Stayed 7 nights in Feb 2024
Response from Oasis team on Apr 3, 2024
Thank you Deborah

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our stay at the Oasis immensely. Great boutique hotel. We highly recommend.
Stayed 8 nights in Feb 2024
Response from Oasis team on Feb 22, 2024
It's great to heat that you enjoyed your stay! and thank you for the recommendation! very well appriciated

10/10 Excellent

Dario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is nice and clean with friendly staff. Shuttle to and from beach is available when requested and only 3-4 minutes from the hotel. I would not hesitate booking this resort again.
Stayed 4 nights in Feb 2024
Response from Oasis team on Feb 21, 2024
Thank you, Dario! we look forward to your next visit!

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oasis was the perfect place for our long weekend. Everyone was extremely friendly and helpful. The beach was only a very short shuttle ride away and there were tons of great amenities and restaurants within walking distance
Stayed 3 nights in Feb 2024
Response from Oasis team on Feb 21, 2024
Thank you Ingrid for sharing your experience!we look forward to your next visit

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful! Staff was very friendly and helpful in every way. Beach was gorgeous and only a short walk or shuttle ride. Will be back!
Stayed 6 nights in Feb 2024
Response from Oasis team on Feb 19, 2024
Thank you, Stephanie! we look forward to your next stay!

10/10 Excellent

Laila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Oasis. The property is a beautiful, lush garden. Our room was awesome with a huge balcony and outdoor shower which was lovely. Everything was so comfortable and relaxing! The beach area is the best we saw on Grace Bay Beach with very comfortable lounges, pillows and food and drinks available. E-bikes and bicycles were a little “tired” but usable and much appreciated to bike to the grocery store and around the island. Just much attention to detail throughout this hotel. Staff very responsive to any issues that occur. Would definitely recommend!!
Stayed 9 nights in Feb 2024
Response from Oasis team on Feb 19, 2024
Thank Laila for sharing your experience and for the recommendation!it was our pleasure to have you! we look forward to your next visit

10/10 Excellent

Derek

Travelled with group
Stayed 6 nights in Feb 2024
Response from Oasis team on Feb 19, 2024
Thank you Derek for your rating!

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location even though not beachfront convenient walk or shuttle to beach. Beautiful grounds. Felt like we had our own private pool! Staff was amazing except for manager not returning calls. Only negative was unit below us was being renovated during the day and was VERY noisy. Two days we were notified about it but at least three other days no notice was given. Noise really reverberated through the cement floor. When we called we were told manager was at lunch and would call us back, Never happened. They should have moved us to another unit right away!
Stayed 8 nights in Feb 2024
Response from Hotel management on Feb 21, 2024
Thank you Margaret for your feedback, and sorry for the noise during your stay! Management tried to reach out to you a couple of times but with no luck to talk to you.unfortunately the hotel was fully booked and the only room available was above the suite that they were working on :)

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent , cleanliness good location and hotel not too large
Stayed 7 nights in Feb 2024
Response from Oasis team on Feb 19, 2024
Thank you Mark for your review!

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded little villas among palm trees and other tropical plants.
Stayed 5 nights in Feb 2024
Response from Oasis team on Feb 19, 2024
Thank you Nick for your review!

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in a great location. Tons of staff. The hotel is very beautiful and well maintained. The food in the restaurant is excellent.
Stayed 5 nights in Feb 2024
Response from Oasis team on Feb 19, 2024
Thank you Carolyn for your review!

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was incredible. I got the room upgrade through VIP status and went from a small room to a two bedroom poolside suite. Even though you’re technically not on the beach the beach is a short walk/shuttle ride away (under 5 mins). I loved the intimate feel of the hotel and it really feels like luxury at an affordable rate.
Stayed 4 nights in Feb 2024
Response from Oasis team on Feb 19, 2024
Thank you Alana for sharing your Experience!

10/10 Excellent

ERIKA

Excellent resort!
This hotel exceeded my expectations. The check-in was a breeze, we were offered welcome drinks and the receptionists were friendly and knowledgeable. The room was beautiful and clean, with comfy beds and many pillows to choose from. There is a Nescafe coffee pod machine in the room with pods. The restaurant has very good food and service! The beach is literally a 7 min easy, safe walk or you can wait 5 min (at the most) for the hotel transport to and from the beach. The hotel grounds are beautiful. I would go back in a heartbeat. Thanks for the exceptional care you showed during our trip!
Stayed 3 nights in Feb 2024
Response from Oasis team on Feb 19, 2024
Thank you, Erika! we appreciate your feedback! we look forward for tou your next visit!

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oasis exceeded our expectations in all areas! Beautiful, Immaculate property and exceptionally clean, well kept. All staff went above and beyond to make us feel comfortable and well taken care of. Very convenient location and only 5 minute walk to the beach, plus they provide a shuttle to the beach too. The website photos do not do this place justice. The on-site restaurant was also beautifully designed and food was delicious. Thank you especially to the restaurant manager Victor for making our stay amazing.
Response from Oasis team on Feb 19, 2024
Thank you Lindsay for sharing your experience! it was our pleasure to have you! we look forward to your next visit!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first impression- Beautifully maintained grounds and outstanding service! A lovely place to relax and get away from it all! Oasis is a little gem surrounded by lush tropical foliage and is just a short walk to the beach! Can’t say enough about this great find. Loved it! Can’t wait to return!
Stayed 5 nights in Jan 2024
Response from Oasis team on Feb 19, 2024
Thank you, Jennifer! it was nice to have you! we look forward to your next visit!