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Reviews of Passal Hostel

2 out of 5
Passal Hostel
Travessa da Rua do Passal 1, Ponta Delgada, Açores

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality from the owner. Paolo walks you through an itinerary and explains the best way to tackle certain excursions (where to park, what trails to take, etc). The building was very clean and staff was friendly. Highly recommend staying here
Stayed 4 nights in Oct 2023

10/10 Excellent

Rodrigo

I’d definitely stay here again. Great staff, quiet place, well located.
Stayed 6 nights in Sep 2023

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Passal hostel, the owner Paolo is so kind and helpful. The whole property was very clean. Bed super comfortable. Perfect Location. I stayed in the women’s dorm- it was the best option for me…Was nice chatting with other guests aswell. I will be most definitely returning in the future. Thank you Passal Hostel for being a wonderful host
Stayed 8 nights in Sep 2023

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paulo welcomed us and guided us to an amazing four night stay in a private room. The washrooms were always clean, and our room was comfortable, with a balcony and 2 twin beds. The hostel was quiet, and the 10 pm noise curfew was respected. The street traffic could be a little loud, but that is beyond a hostel’s control. Paulo gave us sound advice on what to visit and when (mainly weather-based). He has a wealth of knowledge about how the island works. Our car rental on both Sao Miguel and Terceira, set up by him, was smooth and easy. He kindly made a cozido reservation for us in Furnas. Each morning he greeted guests at breakfast by name and checked on how their holiday was proceeding, and he genuinely took pleasure in hearing our experiences. Delightful.
Stayed 4 nights in Sep 2023

10/10 Excellent

Maaike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Antonio

Stayed 1 night in Aug 2023

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first hostel experience and I loved it. Owners and staff were so incredibly kind and helpful. Probably the best tips for seeing the island, helped book taxis to and from the airport. Place is super clean. Bed and pillow was very comfy. The air conditioning in the room was a wicked surprise and I was so thankfully. I would definitely stay here again. Only thing was that it said on the booking website there was laundry and there wasn’t but maybe I misunderstood what that meant.
Stayed 3 nights in Aug 2023

10/10 Excellent

Aldo

Stayed 1 night in Apr 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paulo was super kind and helpful, the place is well located and clean. I highly recommend it !
Stayed 5 nights in Oct 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 7 nights in Sep 2022

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay, thank you so much!
Stayed 1 night in Aug 2022

10/10 Excellent

Lindsay

Stayed 1 night in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hostel, Best Host Ever
This might be the best hostel I've ever stayed in - if only for the host alone! Paulo was absolutely incredible, so accommodating, friendly, and went above and beyond to ensure that every guest was well-cared-for. The hostel itself was super comfortable, very modern and clean, and overall extremely pleasant. Staying here was definitely a highlight of my trip around Portugal. I can't say enough good things about Passal Hostel!
Stayed 4 nights in May 2022

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner that goes the extra mile.
Very nice and clean place. Close to everything. Paulo (rhe owner) was very helpful and went the extra mile to help us. Even took us to a good car rent place. This is the place i will stay at the next time i visit
Stayed 1 night in Dec 2021

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place for a single traveller. Close to the town center, very welcoming. The owner was one of the most helpful and friendly people I've met. Highly recommended
Stayed 7 nights in Dec 2021

10/10 Excellent

Tamás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambient Hostel
We usually don't stay in Hostels as we prefer to have own bathroom - but this time as we were only looking for a place to sleep prior to our early morning flight ; we thought -based on the reviews - that this would make it. Passal Hostel was a really positive suprise. It was super clean, organized, it had an ambient atmosphere when you entered to the lobby. Bathroom was pretty fancy and spacious. We really liked to stay there :) Thanks for Paulo, he's a great host!
Stayed 1 night in Aug 2020

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at Passal Hostel was a real surprise. Paulo is so welcoming you immediately feel at home and above all he is so helpful and approachable. He took so much time for each guest to mention all the possibilities of exploring the island. I always find criticism important in order to become better and better and so I can only mention the humidity which is simply noticeable and for some is not advantageous and I would also find a shoe rack outside the rooms simply more pleasant for all guests. Otherwise only recommendable !!!
Stayed 7 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paulo war ein unfassbar zuvorkommender Gastgeber und hat mir von Transfer bis Urlaubsplanung bei allem geholfen. Da ich in der Nebensaison zu Gast war, hatte ich das Mehrbettzimmer sogar für mich alleine, die Duschen und Toiletten waren sauber und das Bett sehr gemütlich. Das Frühstück war klein aber fein und in der kleinen Teeküche konnte man sich auch selbst Kleinigkeiten warm machen. Zu Fuß sind es nur wenige Minuten zu den Sehenswürdigkeiten der Stadt, hier hat man aber innerhalb von maximal zwei Tagen eigentlich alles spannende gesehen. Ich würde jederzeit gerne wieder Gast bei Paulo sein und es war ein super Start in meinen Urlaub auf São Miguel. Seine Empfehlung für Ausflüge auf der Insel haben mir sehr geholfen.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and help full staff. The hostel is very modern and clean Best hostel to stay in pontadelgada. Thank you very much for the very nice to in vour hostel.
Stayed 7 nights in Nov 2023

8/10 Good

Cleuzilena

Stayed 1 night in Sep 2023

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hatte aufgrund von zwei Flugverspätungen und kurzfristig verschollenem Koffer eine erschwerte Anreise und war erst mitten in der Nacht angekommen. Ich wurde trotzdem ohne jegliche Probleme vom Flughafen abgeholt. Am nächsten Morgen bekam ich direkt Empfehlungen für meinen Aufenthalt, was und in welcher Reihenfolge man am besten auf der Insel machen konnte. Ich würde sagen, dass dieser Service, vor allem für ein Hostel, außergewöhnlich gut ist! Vielen Dank nochmal dafür! Die Kommunikation war bereits nach der Buchung top und ich habe mich gut aufgehoben gefühlt. Die Räume sind alle sauber und im Schlafsaal gibt es Vorhänge an den Betten, so dass der Lichteinfall verringert wurde und man eine gewisse Privatsphäre hat.
Stayed 6 nights in Aug 2023

8/10 Good

Thomas

Stayed 1 night in Aug 2023

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hostel, gerne wieder
Der Besitzer Paulo hat vorher schon die wichtigsten Infos kommuniziert, war jederzeit erreichbar und hat uns sogar vom Flughafen abgeholt, zudem uns Tipps für Ausflüge und vegetarische Restaurants (plus Reservierung) gegeben. Das Hostel ist sehr ansprechend eingerichtet, modern, sauber und praktisch. Normalerweise bin ich kein Gemeinschaftsbad gewohnt, es war aber immer ohne Wartezeit und alles wichtige vorhanden, sehr angenehm. Das Frühstück war zwar nicht allzu üppig in der Auswahl, aber für jeden etwas dabei und guter Kaffee. Insgesamt sehr zu empfehlen, gerne wieder.
Stayed 4 nights in Aug 2023

2/10 Terrible

Timo

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Sakari

Stayed 2 nights in Apr 2023

10/10 Excellent

Josette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021