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Reviews of Complexe Le 60

3 out of 5
Complexe Le 60
600 Chemin Des Frenes, Piedmont, QC

Reviews

8.2

Very good

Rating 10 - Excellent. 76 out of 185 reviews" "
Rating 8 - Good. 65 out of 185 reviews" "
Rating 6 - Okay. 23 out of 185 reviews" "
Rating 4 - Poor. 14 out of 185 reviews" "
Rating 2 - Terrible. 7 out of 185 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Alexandre

Liked: Staff & service
Disliked: Cleanliness
ok
Stayed 3 nights in May 2024

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So this isn't so much of a review as it is a warning to fellow travellers. I was robbed here. Despite the fact that this place is creepy, dilapidated and unclean, I also actually paid 2 nights in full and didn't even stay here. The reason being when I arrived here, the hotel (motel) had no power. Which is fine, it happens, but when I asked for a refund, I was denied and treated very disrespectfully. I even called the police on the lady at the front desk, who was hiding from me in the basement because she was avoiding me. I've never experienced anything like this in my life. Avoid this place at all costs.
Stayed 2 nights in May 2024
Response from Denis C on May 20, 2024
Hello Sam , the reason why you wanted your money back in the first place is because there was no electricity, which in fact came 1/2 hour after you left . The other stuff that you wrote is very nasty and misleading to others and when you do a reservation you might want to look , that there is no remboursement , you were also very violent.

6/10 Okay

Caroline

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
After reading a few negative comments, I was a bit worried before arriving. After consideration, sure the place is a bit stock in the 80’s, but it was very clean, quiet and we slept well. The beds are double beds, which could be small for tall people but they were comfortable (I prefer hard beds than soft mattresses). The place smelled clean, no cigarette smell. We didn’t hear anything all night. The lady at the desk didn’t speak French but this isn’t something that bothered me, she was polite and was trying her best. Overall, we were satisfied with our stay, we had business to attend to and were only there one night.
Response from Denis C. on May 20, 2024
Hello Caroline , thanks for the comments, we try our best to provide clean place to stay , for the look it is harder times now , we will gett to it soon , as for comments that are written, if you would know the whole story you would understand, people only write comments if they didn’t get there money back and when you reserve it does say no remboursement, it is very clear. Thanks

8/10 Good

Alexandre

Stayed 1 night in Apr 2024

4/10 Poor

Louis-Philippe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
far from what I expected
already at check-in I was not impress as the person there was not able to speak one word in French (this is in Quebec where your main market speak French) I am good in english and I always speak in english when in other provinces of Canada, it is a form of respect. once in the room it was not nice looking at all for 160,00 $ per night and it was very cold. it took 3h to get at a comfortable temperature. you could feel the cold air from outside comming from every tiny holes in the walls (not insulated at all). and then in the bathroom, there was not heated at all and there was a humidity bug in the bath .. you can see they don't care about the place, they just want to make money.
Stayed 1 night in Feb 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Taline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Roumiana

Stayed 2 nights in Dec 2023
Response from DC on Jan 1, 2024
Hello Mrs Popjeleva , I would like to know what you didn t like about your stay , so I can improve , you did not write any comments , you just gave me 3 out of 5 star , how can I improuve if you do not write anything . Thanks

10/10 Excellent

Bernard

Stayed 1 night in Dec 2023
Response from DC on Dec 29, 2023
Merci de votre gentillesse , c est bien apprecier

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Clean, close to village and highway. Wifi hard to figure out. Phone didn’t work in the room. Manager/owner friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A 2 minute car drive to restaurants. Nice spacious rooms. Good rate. All good!
Stayed 3 nights in Aug 2023

8/10 Good

Sathees

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

amy

Stayed 1 night in Jul 2023

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Stayed 2 nights in Apr 2023

6/10 Okay

Ivan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Close to the skiing
Stayed 3 nights in Mar 2023

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice if not luxurious but was for one night ...did serve me well
Stayed 1 night in Mar 2023

8/10 Good

Karine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
Nice room. clean. Could be updated
Stayed 1 night in Nov 2022
Response from Denis on Nov 20, 2022
thanks for the comments ,

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022

10/10 Excellent

Michel

Stayed 1 night in Sep 2022
Response from Denis on Oct 30, 2022
MErci de votre 10/10 ,

10/10 Excellent

Suzy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaite :)
LA chambre etait propre et elle sentait bonne. On entends la personne du haut marché mais dans l'ensemble c'était bien. :)
Stayed 1 night in Sep 2022
Response from Josefa on Sep 29, 2022
Bonjour Suzy,Merci pour le commentaire, au plaisir de vous recevoir !

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A beautiful area with alot of restaurants and outlets within 5 minutes by vehicle. Staff was very kind. Cons: outdated apartment the fridge is extremely loud and the A.C would set off the 20 amp breaker which includes the lighting and outlets for t.v etc... Lastly, our room was located on the second floor at the end of the hall. Therefore, we received alot of odours from the clients smoking beneath us on the balcony. As the main door didn't have sufficient weather stripping, the odours ventured into our room.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Carl

Stayed 2 nights in Aug 2022

10/10 Excellent

Jez

Stayed 2 nights in Aug 2022

8/10 Good

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we had a little kitchen with a stove , dishes and a fridge, the room was very clean and quiet easily accessable what We did not like is Where we stayed on the first floor, there was a lot of noise early in the morning over our heads coming from the second floor so we werent able to sleep inn.
Stayed 2 nights in Jun 2022

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Josefa on Jul 27, 2022
Merci au plaisir de vous revoir ! :)

10/10 Excellent

Imane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good ! I will return for sure. The lady at the front desk was nice, the man as well, the room was big and very clean, I was happy to find a kitchen I didn't know about it, with spoons forks cups....all what you need it's near the highway but I didn't hear any noise in my opinion this is not a Motel, it should be a Hotel. Thank you for excellent service! See you soon. Imane
Stayed 1 night in May 2022
Response from Josefa on Jul 19, 2022
HELLO, THANK YOU VERY MUCH !!!

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean...great value
Stayed 2 nights in Apr 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away from Home
The Complex Le 60 is our hotel of choice when visiting St-Sauveur, excellent and helpful staff, a perfect location only minutes from the mountain and downtown to visit the shops! With beautiful views at night of the St-Sauveur lit up for night skiing. The rooms are very comfortable, a home away from home with all the comforts necessary. Thank you for wonderful vacation, until next time. 😀
Stayed 3 nights in Jan 2022

6/10 Okay

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathtubs and shower need to be redone. Would also be helpful if the vents could be closed on the fireplaces. It was very windy that night and we could hear it in our room through the fireplace.
Stayed 1 night in Dec 2021

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Comfortable Spot
A beautiful spot with a comfortable room and friendly service. We love the view and my daughter loves the little playhouse, pool and hot tub (that were still open at Thanksgiving !)
Stayed 3 nights in Oct 2021

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, mostly quiet. Easy parking. Some noise overhead, some smoke smell in hallway.
Stayed 2 nights in Oct 2021

4/10 Poor

Richard

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE STAY
Reception is awesome during check in, however when we came back from our trip around st-sauveur the room was a bit cold so we tried turning down the AC but the remote was not working so we called reception then the guy on duty got so mad came in to the room with no face mask on turn the breaker off then leave with the remote. We end up sleeping with NO AC and it was very uncomfortable we had to open the windows hearing all the noise from the outside just to have air circulation in the room. Our stay experience was hossible! We did not feel that we were treated like a guest. In my opinoin, the guy on duty that night was racist towards us. We end up not sleeping there the second night. I DEMAND A REFUND.
Stayed 2 nights in Sep 2021

8/10 Good

Thalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very cute and well-kept with a nice pool. Given that it’s right off the highway, you can hear the cars passing loudly, however inside the rooms it’s pretty well-insulated and you don’t hear as much. Room is equipped with a table and kitchenette, but no coffee supplied for the coffee machine. I think they could offer that, but overall nice experience.
Stayed 1 night in Sep 2021

10/10 Excellent

lyudmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Andrée on Sep 14, 2021
Merci de votre commentaire.

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, compact, well maintained.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my overall stay. Great and friendly staff. If you need anything, they will provide if they have it.
Stayed 2 nights in Jun 2021

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

basser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Andrea on Sep 22, 2020
Many thanks, mille merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Andrea on Sep 22, 2020
Thank you, merci.

10/10 Excellent

GuestE, Montreal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contactless and prompt check in. Nothing negative.
Stayed 1 night in Aug 2020
Response from NORMAND on Aug 17, 2020
THANK YOU HOPE TO SEE YOU AGAIN

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Andrea on Aug 11, 2020
Thank you!

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020
Response from Andrea on Aug 11, 2020
Thank you, merci.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm & Cozy
Amazing and cozy!!!
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smell of smoke and mold . The bathroom fan very loud . It's located across the highway to the ski resort .
Stayed 2 nights in Feb 2020

10/10 Excellent

TinyT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for all the skiing and tubing and restaurants etc. Staff were very welcoming and helpful. Rooms were immaculately clean and well looked after even if they were a little older looking. The view from our room of the ski hill was beautiful especially at night!! The fireplace was wonderful and the kitchenette had the basic essentials for a family long weekend stay. All for a very reasonable price, we would highly recommend Complexe Le 60 and will be going back.
Stayed 2 nights in Jan 2020