In-room safe, cribs/infant beds, rollaway beds, free WiFi
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Reviews of @ Michigan Inn & Lodge

2 out of 5
@ Michigan Inn & Lodge
1420 S. US-131 (Spring St.), Petoskey, MI

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1003 reviews" "
Rating 8 - Good. 292 out of 1003 reviews" "
Rating 6 - Okay. 151 out of 1003 reviews" "
Rating 4 - Poor. 118 out of 1003 reviews" "
Rating 2 - Terrible. 81 out of 1003 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms need to be updated, chairs had visible stains, and noticeable odor to room.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cafe that was open from 6am-10pm was really appreciated and had many good choices. Also the staff here I found to be very helpful and friendly..Thank you!
Stayed 1 night in May 2024
Response from Katja B. on May 21, 2024
Edward, thank you so much for the kind review! We are very glad you enjoyed your time here with us, and hope to see you again soon!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was late for a wedding and I called ahead to let them know I needed to check in quickly and they were completely ready for us when I walked in!! They were friendly and caring about my plans! It was a great check in!
Stayed 1 night in May 2024
Response from Katja B. on May 20, 2024
Michelle, we are so glad your check-in experience went smoothly and we could expedite the process for you. Thank you kindly for the good review, we look forward to seeing you again in the future!

10/10 Excellent

Kathleen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so very kind to me. I will highly recommend to anyone.
Stayed 1 night in May 2024
Response from Katja B. on May 15, 2024
Kathleen, we are so glad you enjoyed your experience with us! Thank you for the kind review, we hope to see you again soon.

6/10 Okay

Kimberley

Liked: Property conditions & facilities
The rooms are a little tired, but the beds are comphy, and the Cafe is great
Stayed 3 nights in May 2024
Response from Katja B. on May 16, 2024
Kimberley, thank you for your review! We hope to see you again soon!

2/10 Terrible

Mike

Disliked: Staff & service
The beds were too hard. I only stayed for a few hours and checked out due to the beds being too hard and they refuse to give me a refund. I understand the 24 cancellation policy, but there is always exceptions especially when they could have resold the room for the night at I checked out with enough time for them the spruce up the room.
Stayed 1 night in May 2024

6/10 Okay

Conny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Katja B. on May 14, 2024
Thank you for your review, Conny. If you would like to elaborate on what we could have done better so we can make sure all our guests have the best stay possible in the future, please feel free to reach out to our management. Thank you!

10/10 Excellent

Kathleen

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Katja B. on May 8, 2024
Thank you for your review, Kathleen! We hope to have you visit again soon!

4/10 Poor

MICHAEL

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Katja B. on May 7, 2024
Hi Michael, we are sorry to see that your stay was not up to the standards we like to provide our guests. If you would like to provide us with more information, we will be able to better accommodate you and those who stay with us in the future. Once again, we apologize for anything that was outside of your expectations of our hotel and hope you will consider giving us another chance.

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close to attractions. The staff was helpful and friendly. It has one of the best bkfts for their customers I've ever seen. Will be going back!
Stayed 1 night in Apr 2024
Response from Katja B. on May 4, 2024
Evelyn, thank you so much for your feedback! We look forward to your return visit and hope to see you soon!

4/10 Poor

Mark

Liked: Staff & service
Kept awake from 2:30 to 5 a.m. by very loud drunks & their barking dog
Stayed 1 night in Apr 2024
Response from Katja B. on May 4, 2024
Mark, we apologize for the negative experience that you had with us. We are under new management and hope you may consider giving our hotel another chance in the future.

4/10 Poor

Patrick

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room 127 had a window that wouldn't latch with broken glass. The fridge had standing water and smelled awful. They moved us to room 115 and it wasn't cleaned. I have photographs and canceled our stay. I'm waiting on the owner to give me a refund.
Stayed 1 night in Mar 2024

10/10 Excellent

PAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the lodge large affordable clean rooms. Would definitely come back . Centrally located
Stayed 1 night in Mar 2024
Response from Katja B. on May 7, 2024
Thank you, Pam! We look forward to seeing you again!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very clean
Stayed 1 night in Mar 2024

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service, amenities
Room wasn’t very clean. Older building.
Stayed 1 night in Mar 2024

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv. The cabe went out. We had to call the office. They did fix it. I hate the height of the tub and the shower head. I am physically challenged and somethings are hard to do.
Stayed 1 night in Mar 2024

10/10 Excellent

Bronson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the Odawa Casino and resort.
Stayed 2 nights in Mar 2024

8/10 Good

Angelique

Stayed 2 nights in Feb 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the casino and affordable
Stayed 1 night in Feb 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Food area open 6a to 6 p. 6 crock pots with soups, chili, chowders during day, also scrambled eggs and sausage for breakfast. Ice cream freezer, chips, various other snacks, all included in the room rate. Employees very courteous.
Stayed 4 nights in Feb 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Safety Hazard
The photos are misleading, it seems nicer than what it is. The door could be opened with out a key card, even with the deadbolt locked (room 302).The toilet wobbled when you sat on it and that seemed to send the ants who were living in the bathroom into a frenzy. The sheets were clean smelling but we found hair in them when we pulled back the covers for the first time. The overall cleanliness of the room was not good. We had a king bed but what they don't tell you is the bed is split because its dual automated. Which seems nice but leaves a crack in the middle of the bed. I could go on but it would best if you just paid the extra money to stay some where else.
Stayed 3 nights in Feb 2024

4/10 Poor

Angela

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was dog hair on the sheets. No coffee pot in room. The door to the safe kept swinging open, wouldn’t stay closed which shouldn’t be a big deal except it is at eye level and the door swung into the main walk way so you had to keep shutting it to walk by, then it would just swing open in your face again. The walls are thin, the window curtains wouldn’t stay all the way closed so people walking by could actually see in if they tried. This should be a $40 hotel but we paid $160. NOT WORTH IT!
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Marc

Liked: Room comfort
Nothing fancy. Affordable clean accommodations for ski weekend. Convenient location, goid view of bay. Motel style with exterior entry to rooms , be prepared to climb steps if you have 2nd floor room
Stayed 1 night in Feb 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Could use more of a makeover
The room was clean. The heat couldn’t be regulated, basically it was either on or off. The bathroom light being on a timer was a pain, turned off on my when I was in the shower. All in all it served the purpose but wasn’t great.
Stayed 3 nights in Feb 2024

4/10 Poor

Shannon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures posted on the website look nothing like the actual rooms. The towels felt like sand paper, room smelled musty, and the tub filled up with water when trying to take a shower and took an hour to drain.
Stayed 2 nights in Feb 2024

10/10 Excellent

James, Rogers City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For price and the location, the hotel is an awesome value and place to stay.
Stayed 1 night in Feb 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
No hot water. The pictures on the site are definitely not the rooms. Very dirty. Bathroom was filthy shower had dirt stains. Bed had a big dip in the middle. It was schitz creek on a bad day. I wish i could get my money back. Actually went to store to buy a pair of slides just so i could use the shower. Very disappointed.
Stayed 1 night in Feb 2024

2/10 Terrible

Enrique

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to leave due to the menthols smell in my room.
Stayed 2 nights in Feb 2024
Response from At Michigan Inn & Lodge on Feb 13, 2024
Thank you Enrique for the review. We are sorry that your room was not acceptable for your stay. The room was put into maintenence and we found the problem causing the smell was the PTAC unit in the room. We changed the unit and the odor was eliminated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from At Michigan Inn & Lodge on Feb 13, 2024
Thank you for the great review. We are pleased that you enjoyed your stay with us and we hope to see you again.

8/10 Good

Anastasia

Travelled with group
Liked: Staff & service, property conditions & facilities
Not the newest/shiniest, but clean enough! The “breakfast” was amazing and was out until 6pm so you could stop at the lobby for lunch as well Plus Petoskey is such a beautiful area!
Stayed 1 night in Feb 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Anastasia for taking time to give us a review. We appreciate your business and hope to see you again soon.

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor of hotel was very dirty when we got there. Bathrooms are never outdated. One of our beds remotes didn’t work. Lamp wouldn’t turn on. Stains on the comforters.
Stayed 2 nights in Feb 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Our sincerest apologies Kelly. That particular room was placed out of order to get it up to proper hotel standards prior to a guests arrival. We are extremely sorry that you were assigned this room as it was scheduled for maintenance to address the issus you encountered upon your arrival. We hope you will let us redeem ourselves on your next visit.

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed to ski nearby. It was perfect for our weekend adventure.
Stayed 2 nights in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Paul. We really appreciate the great review and we hope to see you again soon.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
We have been many times to this hotel. All as expected for an economy type accommodations. Just want to let them know when very cold with rain, melting snow, they need to brush water out of the little puddle areas. They can freeze overnight and someone could get hurt walking over an unexpected ice patch. Same for the slushy snow that surrounded many of the cars. It wasn't until day 3 and 4that some of the grounds got cleared.
Stayed 3 nights in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you for the review Allan. The storm we had made a terrible mess of everything. We thank you for your patronage and hope to see you again in 2024.

6/10 Okay

Sharon

Room smelled smokey hairdryer not working.
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 13, 2024
Thank you Sharon for the review. We appreciate your feedback. The smell in your room was caused by a faulty PTAC unit. The unit has been replaced and the smoke odor is gone as well. Thank you for bringing this to our attention. We hope you will come back and see us again.

8/10 Good

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Josiah for taking the time to rate your stay with us. We appreciate the feedback and are constantly striving to improve our facilty for our guests. We hope to see you again in 2024.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good price. Love the dining area with free breakfast and snacks.
Stayed 2 nights in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Sean. We are glad you enjoyed our cafe and your stay. We hope you will call on us again in 2024.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great spur of the moment trip. Excellent location. Extremely clean. Comfortable beds. The only glitch was that the waffle machine was broken, but these things happen. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Michelle for the amazing review. We are so glad that you enjoyed our beds and were satisfied with your stay. Please come back and see us in 2024.

2/10 Terrible

Greg

Stayed 2 nights in Jan 2024
Response from At Michigan Inn & Lodge on Feb 13, 2024
We apologize that your stay was not to your liking. We hope that we can redeem ourselves and hope that you will visit us again in 2024.

8/10 Good

Rhonda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Rhonda for taking the time to rate your stay with us. We are working hard to raise our level of service and facilities for our valued guests. Please come visit us again in 2024.

2/10 Terrible

Charity

Travelled with family
Found blood on our comforters after we had slept in these beds that most definitely wasn’t our own. Ended up making 11 trips to the front office due to our key not working the last night. Manager stated he would refund the stay snd has not done so. Cafe they state they have left alot to be desired and has diminished over the years. It was amazing 5 years ago and included pizzas, burritos and tons of options now is 3 types of soup that were put away at 6:30 when we went to eat dinner after skiing. This property used to be amazing and now is lacking living to the description they give all the way down to no coffee pot in the rooms. Sad really! Been staying here while skiing for 15 years 3 times a year but never again!
Stayed 2 nights in Jan 2024
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you Charity for the review. We have much work that needs to be done so that an incident such as this never happens again to our valued guests. As sad as we are to loose you as a customer, we thank you for the patronage you gave us over the years. The cost of your stay was refunded on 1/13 as promised, but it may take up to 7 days to process the refund back onto your card. Our cafe is currently operating under winter hours of 6AM to 6PM, we are sorry you were not able to make it in after a day on the slopes. Best wishes to you and your family in 2024.

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay.
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you for the kind words Lori. We are working hard to improve and we will continue to get better. We thank you for your stay and we look forward to seeing you again.

8/10 Good

Jenna

Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Jenna for taking the time to rate your stay with us. We hope you will come back soon.

8/10 Good

susan

Liked: Staff & service, amenities
Our stay at the hotel was fine, the property is just getting a little run down and some extra attention could be given to cleaning.
Stayed 1 night in Jan 2024

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you Maureen for the oustanding review. We thank you for your patronage and we look forward to see you on you next visit to the area.

8/10 Good

Tom

Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you Tom for the kind review. We are always striving to be better and improve our guest's experience. Thank you for staying with us.

8/10 Good

James, Sault Ste. Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good price, easy parking, would stay here again..
Stayed 2 nights in Dec 2023

10/10 Excellent

DEEDEE, Pleasant Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noted they had the American flag, Michigan flag and Canadian flags properly displayed. This may not mean much to some people but it did to us.
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you for the kind words Dee Dee. We absoluely love our country and the incredible individuals serving in our armed forces. Thank you for staying with us, we hope you will come back soon.

10/10 Excellent

KEITH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot breakfast in the morning. Kids loved the free popcorn and massaging beds.
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you Keith for the kind words. We are thrilled that you and your family enjoyed your time with us. We thank you for booking with us, we look forward to seeing you again.

10/10 Excellent

Matt

Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Matt for the awesome rating. We certainly appreciate it and hope you will choose to stay with us again.