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Reviews of Boyne Highlands Resort

2 out of 5
Boyne Highlands Resort
600 Highlands Dr., Harbor Springs, MI

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 7 out of 35 reviews" "
Rating 4 - Poor. 4 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lois, Northwest Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
We booked a stay for myself and my two daughter for a get together. We originally we booked for one of the smaller building but at check in my daughter asked if we could get a room at the Main Lodge. We were graciously moved to a room in the Main Lodge with no change in price. The staff was friendly and very efficient. My daughters especially liked the wonderful aroma in the halls and lounges. Our room had a beautiful view of the ski slopes ( with their beautiful fall colors), the pond and we were close to the pool and hot tub also. Overall, everything was great and I would love to go there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time at the resort. Very nice and staff were very pleasant. Would visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Always love the Highlands. Only thing is that some of the common areas could use some repainting...the dining room is looking it's age. Otherwise Excellent!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Beautiful view of Boyne Mountain. I stayed in the Bartley house-it is a little less glam, but very spacious and fun!

8/10 Good

Carole, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boyne Highlands Stay
Great once we got there! They need to invest in some signage in the surrounding county - hard to find!

4/10 Poor

DebLiz, St. Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice setting...but that's it
Stayed at the Bartley House...third floor walk-up ski dorm. Room hadn't been updated since the 80"s. Bad carpet, light right outside the window that made the room very light. Counter with sink came up to mid-thigh...was so low you could barely bend over that far. Fan in bathroom was alike a jet engine...SO loud. Two pluses: plenty of clean linens and beautiful grounds. Stayed only because it was a last minute trip and there were no other options. Would not stay there again.

8/10 Good

Sally, Michigan

Liked: Cleanliness, room comfort
The room was small but very nice. The beds were wonderful. Stayed at Bratley House which is old but quaint.

6/10 Okay

Sandy, Michigan

Liked: Cleanliness, staff & service, room comfort
Thought we were to be in the Main Lodge but upon check in we were in one of two building which are considered to be part of the main lodge. We were on the back side of the building, on which they were doing some outside renovation - not a really nice view. Room was very nice and really clean. Next time I would ask to have my room changed.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Good
Need another mirror and more counter space. They really could have included bogo breakfast buffet or kids under 13 eat free! Needed to up date carpet. Plaid is not a good choice! Nice pool and spa but needed more working fishing poles. Fun chair lift ride AND free! Loved it!! More freebies for kids would be great!!

6/10 Okay

Verified traveller

Older, small room, dated facilities and equipment in the room

8/10 Good

A r n e, Royal Oak, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
Having been to Harbor Springs many times over the years, I had somehow never spent time at Boyne Highlands. What a nice surprise. The staff was pleasant. The room was comfortable. The ambiance overall was quiet and peaceful. A lot to do - golf, pools, spa, exercise room, paddle boats, horse drawn carriage, theater, a bar, good food, zip line, a lift to the top for a nice view. I thoroughly enjoyed my stay and will be better prepared for my next stay to ensure I make better use of the facilities. And the drive to Harbor Springs was only 10 minutes.

10/10 Excellent

Lynda, Atlanta Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boyne Highlands Resort for a Wedding & Reunion
I went to Boyne Highlands for a family wedding. The rehearsal and ceremony and reception were all located at the resort so it made sense to stay there.

6/10 Okay

Kelley, Battle Creek, MI

Liked: Cleanliness, staff & service, room comfort
Boyne Highlands
The rooms were clean but the hot tub was under construction which we were not informed about.

4/10 Poor

mitch, Northville, MI

Disliked: Cleanliness, property conditions & facilities, room comfort
Worse than expected.
Arrived at night and after leaving the lobby, the driveway was poorly lit if any lighting at all and was difficult to find the building we were to stay in. The parking lot was hard to see with poor lighting and no signage telling you where to park for the building. Once inside, the accomodations were very old, not very comfortable and did not give the impression that it was clean. We expected much more from a Boyne property.

6/10 Okay

fayeannette, Western Michigan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for just sleeping
Staff is great! We stayed just one night in one of the older buildings. Be prepared to carry your bags .....quite a distance. It would be good to explore the hotel floors first to find your room, then go get your bags. Oh, bring a flashlight if you get there after dark. Our shower quit for a time but then started again. Warm water was tepid. Bed was clean and the view a beautiful fall scene. If we were going to be there more than a day, I would want to stay in a different building.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in Boyne, Hartley House
For the price, it was a great room. It is off the beaten path of the main lodge. Ample secondary lot which was dirt. As you can read from multiple reviews, it is dated. Older rooms, older building, older TVs, etc. Bed was very soft and comfy, however, the queen beds were sized more like twins to be honest. Nothing fancy about this place, a little rustic, but clean and quiet. A few small negatives... You have to check in at the main lodge, a good hike or short drive. They actually still use metal keys... Any dealings with the hotel staff had to be made at the main lodge. However, all my dealings were very pleasant and quick. I can only rate the staff a 4 due to having to walk to the other buildings. I can only rate the facilities and condition as a 4, as it is dated. I was expecting a 60 person large hot tub which was at our lodge, however, either they mistakenly called a "heated pool' a hotub, or it was broke. We did, however, enjoy the hot tub at the main lodge after a long day on our feet. We would definitely stay there again. You're no more than an hour away from Petoskey, Charlevoix, Tunnel of Trees, Mackinaw, etc. A great central location to northern MI...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Staff was very polite, helpful and friendly. Food was excellent. Only thing is that it is a little dated but on some levels that added to the charm. Also, WiFi was sometimes hard to connect to.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good getaway experience
Everything was great except the restaurant food, while prepared well, and good tasting, was somewhat higher prices for the portion sizes in our opinion. Overall still a very good experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back again to this hotel
This is the 3d time I have been to this hotel -- lots going on even before ski season with golf, the pool, the zip line, hiking and horse back riding (not my thing but others we know who stayed there did it and really enjoyed it). The pizza in the bar was very good. The area is wonderful in all seasons. Staff is friendly and helpful.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucks
This hotel called The Barkley house needs to be blown up. No elevator the place is old and run down. Put in a single word. It SUCKS

8/10 Good

Sylvia, Sterling Heights, MI, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots to do for families
This hotel is well maintained and has many amenities for guests, including indoor/outdoor heated swimming pools, golf courses, skiing, ziplines, paddle boats, tennis courts and fishing. On the Saturday night we stayed in August, there were complimentary horse and carriage rides, and a complimentary bonfire with s'mores. You can sign up for golf and tennis lessons, segway rides were also available for an extra charge. Great place for families!

8/10 Good

Xiao Xuan, Grand Rapids, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, beautiful place for vacation stay!
A beautiful, comfy, clean and friendly place for either traveling through or staying.

6/10 Okay

Mark

Disliked: Staff & service
Okd faciilitey, musty smell
Worn out Ski resort

8/10 Good

alise, Detroit, MI

Liked: Staff & service
Perfect for kids
Good spot for a short family vacation. Stayed in Bartley House which could use a serious update. Lots of hallway noise in early morning hours from golfers and hotel staff. On the plus side there are lots of activities for kids-smores every night, paddle boat rides, movies on the lawn, putt-putt golf.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Run down
The part of the hotel that we were in had water damage to the ceiling (brown and sagging). The bathrooms and decor haven't been redone in many years (old tile and faucets, old furniture). The outside looks nice but I felt like I was in a cheap motel once I got inside.

6/10 Okay

Verified traveller

Needs Improvement
If you're looking for a basic hotel room with the ability to sleep 8 and minimal cost this will fit the bill. The beds were very uncomfortable though and it was difficult to get to sleep as anyone who waled down the hall could be heard through the concrete floors.

10/10 Excellent

Heather, Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hospitality
Wow! We like to travel with our kids during off peak season when it is more affordable to go as a family. The weather was terrific and there was so much to do, we need to go back and visit again! The hotel itself is dated, but clean. There was no heat in the rooms and the air temperature at night was chilly. We called the front desk and they sent maintenance over to look into it. When they determined that the water pipe heating system could not be turned on, they offered us a space heater which did the trick nicely for the remainder of our visit! The people at the front desk were more than happy to answer any questions and we enjoyed many of the resort pleasures for free like the paddle boats, chair lift rides, and they offer marshmallows for bait on the fishing poles they have available for you to use. Whatever you need - just ask, at the front desk! Marshmallows are available there! We will most certainly be going back again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great hotel for a great price. Very friendly and accomodating service personnel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nancy, Midland, Michigan

Liked: Cleanliness
Disliked: Staff & service
World's Biggest Hot Tub
The Highlander is an older motel that has been newly refurbished. The pool has been turned into a hot tub. Very low ceilings in bathroom and sink area on first floor. Parking area is not paved. If you just need a place to sleep, it is fine. Otherwise, stay at one of the other lodges on the estate for more upscale offerings.

4/10 Poor

Michele, Livonia MI

Disliked: Property conditions & facilities, room comfort
Not too impressed
My boyfriend and I went for a three day getaway to hit the downhill mountain bike trails at Boyne. When we arrived there Friday we were told the lift for the trails closed at 7 and only was open for a half day on Saturday. And Sunday the lift was not opened at all. Big disappointment!!! We expressed our concern with the front desk but they really didn't care much.

8/10 Good

Stacey, Bloomfield Hills

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for the money
The Boyne Highlands resort is in a lovely area, Harbor Springs and Petoskey very close. The resort itslef is very Bavarian a bit outdated but still nice. The hot tub behind our room was wonderful. Skip the Breakfast buffet at the main lodge. Lots of fun family friendly activities, great location. New comfortable beds, room is a bit small could really use some updates but fine for the cost.

10/10 Excellent

Krys, Traverse City, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for relaxation - a little remote for business
Expedia price excellent for the area. Very friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

K, Fulda

Liked: Cleanliness, staff & service, room comfort
Sehr ruhig gelegenes Golf- und Skiresort
Zimmer im Bartley-House waren o.k.und sauber, aber optisch nicht sehr anspechend, eher Jugendherbergscharakter, lange dunkle Gänge, muffige Lobby, Das Haupthaus machte einen besseren Eindruck. Sehr schöne weitläufige Gartenanlage, Sauna und heißer Pool . Die Daunendecken konnte man auch im Sommer gebrauchen.