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Reviews of Fairfield Inn & Suites by Marriott Peoria East

2.5 out of 5
Fairfield Inn & Suites by Marriott Peoria East
200 Eastlight Court, East Peoria, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 402 out of 728 reviews" "
Rating 8 - Good. 238 out of 728 reviews" "
Rating 6 - Okay. 57 out of 728 reviews" "
Rating 4 - Poor. 17 out of 728 reviews" "
Rating 2 - Terrible. 14 out of 728 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
Cheaper option across the parking lot stay there. The staff here were rather rude and unhelpful, at check-in there were three people standing at the desk and washing one of them work as a line for, no one greeted you, no one makes eye contact. The only person on the staff whoever said hello to anyone was the poor girl cleaning the breakfast area, she was super nice, but everyone else was just rude. Unhelpful. it looks new on the outside, but inside it’s rather outdated, minimal USB ports or outlets for charging items, Steph didn’t care to stop the children running up and down the floors and banging on the doors and shouting and otherwise just making a disturbance. Truly stay elsewhere, for the price you pay for a Fairfield room, you’re getting super eight results.
Stayed 2 nights in Apr 2024

8/10 Good

Roberta

Stayed 1 night in Mar 2024

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to shopping and dining.
Stayed 1 night in Mar 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and hot tub, good location
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Travelled with family
Liked: Amenities
Breakfast was ok. Close to everything
Stayed 2 nights in Feb 2024

6/10 Okay

Karissa

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alexis O. on Feb 12, 2024
Hello Michael! Thank you for taking the time to share your feedback with us. We apologize that our hot tub was down during your visit with us. Unfortunately, we had to make a decision of to keep the hot tub or the pool open as we waited for a part to come in. We hope everything else went well for you and we hope to serve you much better in the future.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Reanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024

4/10 Poor

Stephanie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Donald, Springfield

Stayed 1 night in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Alexis O. on Jan 5, 2024
Hi Robert! Thank you for taking the time to share your valuable feedback with us! If there was anything we could have done better for you, please reach out to us directly as we are always looking for ways to give our guests a 10/10 experience! We hope to see you again!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying there
Stayed 1 night in Dec 2023

8/10 Good

STEVE

Stayed 1 night in Dec 2023

10/10 Excellent

Demarcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Room comfort
The beds were uncomfortable and the bathroom had some mold
Stayed 2 nights in Dec 2023
Response from Alexis O. on Dec 27, 2023
Hi Amy! Thank you so much for taking the time to share your feedback regarding your recent stay with us. We always aim to provide our guests with a 10/10 stay and will pass your comments along to our housekeeping & maintenance staff to ensure our rooms are in tip top shape. Thank you for bringing this to our attention! We hope to serve you better in the future. :)

10/10 Excellent

Roseanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely stay
This hotel is always clean and quiet. We get a good night’s rest, the complimentary breakfast area is clean and comfortable. Parking is good. In all we give it a thumbs up. Wish the IHOP around the corner was open.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good stay but hot tub wasn’t the best
Hot tub was not very hot and the jets didn’t work, then the second time we sat in it the jets barely worked but there was hair and other stuff floating so it definitely needed to be cleaned
Stayed 1 night in Dec 2023

8/10 Good

Taylor

Travelled with group
The air conditioner in our room did not work. We were very hot out while stay
Stayed 1 night in Dec 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is more or less to expectations. I will only say it’s the smallest room with a king bed I’ve ever seen with little room around the bed and no sofa. But clean and cozy.
Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our purpose
Stayed 1 night in Nov 2023

4/10 Poor

Donna

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
They were remodeling. The carpet in our room was dirty. The showerhead would not tilt up.
Stayed 1 night in Dec 2023

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Madushanka, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Nov 2023

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
The pillows and towels all had that old mildew smell. Makes it hard to sleep. Bed was rock hard. Breakfast ends at 9..…really? But the people were nice, the place was clean otherwise and quiet.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kelly, Carol Stream

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and comfortable accommodations. Breakfast and coffee were both very good. We didn’t go in the pool but saw it was very small.
Stayed 1 night in Nov 2023

10/10 Excellent

Joli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horribly unsanitary
When I turned down the bed covers, I immediately noticed not only a large grayish/ purple stain on the bottom sheet but an even larger yellow stain on the top sheet and a BLOOD stain on the bottom side of the comforter. I notified the front desk and was told that they had no explanation and initially had no other comparable room to put me in. I asked the front desk staff, Ashley, to come up and look, which she did and then suddenly found an “accessible “ room that was available, but not quite the quality of the room I had booked. No compensation was offered and I will never stay there again. Having to change rooms at 11:30 at night, after settling in for the night, significantly impacted my sleep, especially since I was now not sure how effectively ANY of the rooms are being cleaned. Having to decide whether to sleep on top of the bed coverings or on the sofa was not a decision I should have had to make with the money I spent.
Stayed 1 night in Oct 2023

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff are very kind and do a great job.
Stayed 9 nights in Oct 2023

10/10 Excellent

Pat

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Melissa

Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place!
Quick overnight place that i will chose when we head that direction for our trips...love it!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Airris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Marqesha Daytona Renee

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
was at a soccer tournament all day checked in at 4 put stuff in room went to eat with the team came back around 7 left went and sat outside with the team came back in with food and their was Ants everything on tables on tv stand very nasty.
Stayed 1 night in Oct 2023
Response from Alexis O. on Oct 16, 2023
Dear Valued Guest - Thank you for taking the time to share your feedback with us regarding your stay with us. We will make sure that we investigate your claims and ensure our pest control company is aware of any issue regarding ants. We hope to serve you much better in the future.

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man at the counter was so nice and prompt! Our stay was quiet and very comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Kyle

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

HASSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Everything is going well after check in. Mayches pricier places.
Stayed 1 night in Sep 2023

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 3 nights in Sep 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and organized!
Stayed 2 nights in Sep 2023

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was gracious and friendly. Our room was clean and comfortable. The free breakfast in the morning was just right. We will stay again when we visit our son at Bradley.
Stayed 1 night in Sep 2023