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Reviews of Spanish Villa Resort

2 out of 5
Spanish Villa Resort
890 Lakeshore Drive, Penticton, BC

Reviews

7.2

Good

Rating 10 - Excellent. 119 out of 562 reviews" "
Rating 8 - Good. 233 out of 562 reviews" "
Rating 6 - Okay. 111 out of 562 reviews" "
Rating 4 - Poor. 61 out of 562 reviews" "
Rating 2 - Terrible. 38 out of 562 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Mike, Nanaimo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake was great Cleanliness of rooms horrible. Staff was unresponsive to our request to clean the room. Sound could be heard. Will not return.
Stayed 2 nights in May 2024

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 1 night in May 2024

8/10 Good

Greta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Bed was very comfortable.
Stayed 1 night in May 2024

8/10 Good

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities
Great service,nice staff friendly and genuine. Fast check in. Knowledgeable service. Mattresses rocked all over like a fishing boat. Lol. Bathroom needs the door and wall by the toilet wiped and sanitised. Brown splatter and yelloish streeks visible. Coffee machine could use an upgrade. . Thanks for excellent service.
Stayed 1 night in May 2024

4/10 Poor

Brooks

Travelled with family
Our door wouldn’t lock, a murder outside our window
Stayed 1 night in May 2024

6/10 Okay

Mike

OK for the price. Very thin walls
Stayed 3 nights in May 2024

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spanish Villa have about 15 Rooms Rented out to workers. They store junk outside there rooms in tote boxes. They get together after work and party till they go to bed. Old wreck cars are in the parking lot also. I suspect the cars belong to the workers. We will not be back.
Stayed 2 nights in May 2024

8/10 Good

Bonnie

Stayed 1 night in May 2024

8/10 Good

Todd

Stayed 1 night in Apr 2024

8/10 Good

Rob

Liked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Michael, Burnaby

Stayed 2 nights in Mar 2024

2/10 Terrible

Sajeeda

Disliked: Cleanliness, staff & service, property conditions & facilities
Little consideration for the customer's experience.
Stayed 1 night in Mar 2024

4/10 Poor

Vanessa

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Kara

Travelled with group
Disliked: Staff & service, amenities
It was fun
Stayed 2 nights in Mar 2024

10/10 Excellent

darren

Stayed 5 nights in Mar 2024

8/10 Good

Shawn

Stayed 2 nights in Mar 2024

4/10 Poor

Rebecca

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not clean. And had no tv remote. Couldnt get anyone at the desk to help. Bugs in bathtub very unclean coffee maker and toilet. And night stand. Lots of dust. Booked a single bed room and is not what we got
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience all over the phone. Staff was courteous and the room was cozy. Bed was awesome. Zero issues.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Taylor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Dec 2023

8/10 Good

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Craig

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Sean

Travelled with group
Disliked: Property conditions & facilities
Hotel is good all around besides the fact when its super cold out side there heaters dont keep up and u freeze like ur sleeping outside
Stayed 1 night in Jan 2024

4/10 Poor

Kendra

Stayed 1 night in Jan 2024

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service
Cobwebs, dirty floor, broken key pad. No instructions on how to use anything (internet, tv). A place to lay your head and get going.
Stayed 1 night in Jan 2024

8/10 Good

sarah

Liked: Staff & service, amenities, property conditions & facilities
IT WAS A NICE PLACE. THE BATHROOM COULD USE A DEEP CLEANING, AND THE DOORS WERE A STRUGGLE TO GET INTO, BUT EVERYTHING ELSE WAS GOOD. I WOULD STAY HERE AGAIN FOR SURE
Stayed 1 night in Nov 2023

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, room comfort
Basic, clean enough
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right by the lake! Good value.
Stayed 1 night in Nov 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll go back-great spot to walk the beach.
For $70 US it was a good deal. On the lake, our room had a view of the park next to the motel and a side-view of the lake also. It was warmed up for us. Key pad entry, no keys to handle. There must be some gaps for the wind to howl through - the wind sounded stronger than it actually was. But the comfort level was fine. Cleaner than another motel we have stayed at on the Lakeshore Drive.
Stayed 1 night in Nov 2023

6/10 Okay

Natasha

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
As it is off season they are not operating reception. Which is fine but I was called and text all day while I was at work which I didn’t appreciate. They should update their listing that they only have self checkin. The building is dated, though they have tried to dress it up. The bed frame was creaky and the mattress felt well worn. I have very sensitive skin and the bedding was starchy and itchy for me as I think they use very heavy chemicals. Overall a cheap stay so I can’t complain too much
Stayed 1 night in Oct 2023

8/10 Good

Bart

Stayed 3 nights in Oct 2023

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

6/10 Okay

Dylan

Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern and fairly priced. Lake in directly across the street. Will stay there again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Joanne

Stayed 2 nights in Sep 2023

4/10 Poor

Rosemary, Kitimat

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Our room was far from clean. Scooped hair out of shower for water to drain out. Horrible water stains, borderline mold bathroom ceiling. Baseboards in bathroom were dirty. Webs in corners of bedroom. Floor did not seem clean. Took photos. Room just seemed extremely neglected. Reception closed when we arrived and left, so was unable to report it. Great location. Unfortunate
Stayed 2 nights in Sep 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a fun evening in Penticton. Clean & convenient & a great value, I’d check this place first next time I stay here!
Stayed 1 night in Sep 2023

10/10 Excellent

Detlef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to beach and city and restaurants
Stayed 3 nights in Sep 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Nancy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spanish Viilla is run down. The room had no phone or clock. The office was almost always unstaffed witih a telephone number posted on the office door. The number connects to a maintenance-type gentleman who can't do anything about reservations or switching roroms, which my friend had to do. Thumbs down from me.
Stayed 2 nights in Sep 2023

6/10 Okay

AMRINDER

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Andrej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, simple check-in/out experience. Perfect location. Rooms clean and nice, parking available on site
Stayed 2 nights in Sep 2023

6/10 Okay

TONA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2023

2/10 Terrible

Myra, West Kelowna

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Maria

Disliked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Corrina

Travelled with group
Liked: Cleanliness
I liked that it was right across the heach
Stayed 2 nights in Aug 2023

4/10 Poor

Larisa

Disliked: Cleanliness, amenities, property conditions & facilities
Prices going up, service and conditions rolling down. Nothing is maintained, no owners neither stuff don't care about anything. I booked 1 br apartment (sleeps 4). When I checked in:sand squeaked under my shoes, all mirrors with fingerprints. Instead of couple sets of towels (not mention 4sets) only1 bath towel with long black hair hanging on it. No teaspoons, only one fork which, definitely,had better times, no wine glasses. The tray for drying dishes is so filthy, it's disgusting to look at it not mention to put washed dishes.When I asked what about to clean room, I was told "they don't offer room service". ?? Are rooms supposed to be cleaned when people checking in? Then someone came to wipe mirrors, sprayed couple times and smeared all the spots evenly. The floor was last washed, probably, several years ago when they did renovation and changed carpet to hardwood. Later I tried to take shower (at least I had water, I heard some people complaining for not having water): when switching to shower - most water still were going down to the tub and only some drops from the shower: hot water were purring down burning my feet and cold water from the shower dropping on the head. You need some skills to get something out of it. Hair dryer stops working after 2-3 minutes from overheating. Fan in the bathroom, fridge, everything falls apart. My swimsuit was stolen after I put it late night drying on the chair near my room - by 7am it's gone. This happen the first time in 15 years.
Stayed 5 nights in Aug 2023

6/10 Okay

Florin

Close to beach. Easy check-in/check-out. Unit could have been cleaner. I would stay again.
Stayed 3 nights in Aug 2023