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Reviews of Litchfield Beach & Golf Resort

3.5 out of 5
Litchfield Beach & Golf Resort
14276 Ocean Hwy, Pawleys Island, SC

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1004 reviews" "
Rating 8 - Good. 267 out of 1004 reviews" "
Rating 6 - Okay. 125 out of 1004 reviews" "
Rating 4 - Poor. 106 out of 1004 reviews" "
Rating 2 - Terrible. 92 out of 1004 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mayra

No dish soap and there was sand in bathroom floor and shower.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful. We enjoyed every second once we learned how to navigate it. There was so much to do and everything was so clean and comfortable.
Stayed 1 night in May 2024

8/10 Good

Renae

Travelled with family
We arrived on a Saturday early in the day. There were problems with the hot water all through the weekend. We were nicely taken care of on Monday as they moved us to another building. Having said that, we think they need to have a more immediate response to addressing the issue at hand for the comfort and experience of their customers.
Stayed 7 nights in Apr 2024
Response from Distribution Team on May 2, 2024
Thank you so much for your positive feedback! It was a pleasure! I am so glad that you enjoyed your time at my condo, and I'd love to help you plan your next trip!

2/10 Terrible

Rhonda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We rented the property through Expedia, when we arrived we were told the room we requested was not available. Management told us we should have not gone through Expedia, even thou when in the past we rented direct we were also not given the property we requested. Management did not seem concerned that we were very unhappy, we were actually told it is the industry standard to be given a room not necessarily the room requested. We will probably stay here again just because the choices are limited for ocean front but have lower expectations going forward and are willing to share the experience with anyone that ask.
Stayed 3 nights in Apr 2024
Response from ND on Apr 25, 2024
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being located on beach. Being able to watch the sun rise from the balcony.
Stayed 2 nights in Mar 2024
Response from Distribution Team on Mar 29, 2024
Thanks for staying with us. We appreciate your positive feedback!

6/10 Okay

robert

Travelled with partner
Concerns: Condo was not clean around/under the furniture. Thermostat would not change the temperature. Ice maker was not making ice. Shower had mold/mildew. I feel that for the price we paid, there should not have been problems like above.
Stayed 2 nights in Mar 2024
Response from Distribution Team on Mar 29, 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excellent

sangoeun

Stayed 2 nights in Mar 2024
Response from Distribution Team on Mar 29, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 3 nights in Feb 2024
Response from Distribution Team on Mar 29, 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice short walk to the Ocean, easy parking, facility well maintained
Stayed 3 nights in Feb 2024
Response from Distribution Team on Mar 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Distribution Team on Mar 29, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Distribution Team on Mar 29, 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Distribution Team on Mar 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. It is a beautiful resort right on the ocean.
Stayed 3 nights in Jan 2024

8/10 Good

Jerkerris

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Carolina coastline
This was a New Year's Eve trip, an annual event my wife and I take somewhere in the southeast. The property is great overall and I would stay here again. I wish the young lady at the front was a little more cordial and welcoming. I called the front desk to inquire why I didn't receive the room that I reserved and was greeted with attitude.
Stayed 2 nights in Dec 2023

6/10 Okay

Martese, Concord

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The property overall was nice. I stayed at the Seaside Inn.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Thanks!
Other than precise directions to accomodations, all was well!
Stayed 4 nights in Dec 2023

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Martese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villas are really nice and Quiet
Stayed 3 nights in Nov 2023

10/10 Excellent

Jeffrey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of room and villa and house options. The option to stay off the main property was a surprise but turned out to be a good one. Looking forward to returning and staying in the main area next time.
Stayed 2 nights in Nov 2023

2/10 Terrible

Peter

Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay and we will be back again ⭐️⭐️⭐️⭐️⭐️✨️
Stayed 3 nights in Oct 2023
Response from Guest services manager on Nov 12, 2023
Thank you for your feedback on your recent stay at The Litchfield Company. I am happy to hear that you had a great stay with us. We look forward to seeing you in the future!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and easy beach access
Stayed 4 nights in Sep 2023
Response from Guest services manager on Nov 12, 2023
Thank you for your feedback on your recent stay at The Litchfield Company. I am happy to hear that you had a great stay with us. We look forward to seeing you in the future!

4/10 Poor

Martha

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the absolute nicest place we have ever stayed at. The grounds were so beautiful. Our resort was so quiet and nice. Every one of the employees at Litchfield by the sea was so nice. It was our best vacation ever. The beach is also perfect. We will return soon . Thanks.
Stayed 5 nights in Sep 2023

8/10 Good

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023

8/10 Good

Stephanie

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

6/10 Okay

Crystal

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Holes in walls, bed hard
Stayed 2 nights in Sep 2023
Response from Benjamin Greene on Sep 27, 2023
Greetings Crystal,Thank you so much for providing the honest guest feedback from your recent stay so we can have these issues addressed. We hope to see you again soon in the Pawleys Island area! Sincerely,Benjamin GreeneResort Manager

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Folks @ Litchfield were the best!! Very attentive & helpful. Latoya & Bree went above & beyond to make sure our stay was a great one!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Cindy

Stayed 5 nights in Sep 2023

4/10 Poor

Christina

Stayed 1 night in Sep 2023

2/10 Terrible

Cletus

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Never again
We felt like we were at a retirement community. No fun. Too stiff... nothing fun to there. No pool side bar as it said. Bugs in room, security was rude. Will never be back
Stayed 3 nights in Aug 2023
Response from Benjamin Greene on Aug 31, 2023
Greetings Celtus,Thank you for taking the time to provide the feedback from your recent stay. I sincerely apologize that the area you were staying in felt like a retirement community.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but could be cleaner
Very nice room. the bedroom window has blinds to block light but was not enough to make the room dark. The outside lights still lit up the bedroom quite a bit. The cleanliness could have been better. There was hair in the bathroom and the floors left our feet black. Otherwise we very much enjoyed our stay.
Stayed 4 nights in Jul 2023
Response from Benjamin Greene on Aug 1, 2023
Thank you for taking the time to provide us with a review from your recent stay. We will be sure to let the housekeeping department head aware so they can address this with the staff.

2/10 Terrible

Teodulo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash
I book golf view and got something else. When arrive to the room the shower, kitchen sink was full of black mold, no towels or toilet paper the sleeper sofa was dirty and ripped also some roaches and bugs. I call front desk and the receptionist told me that she was new and couldn't do nothing to help.
Stayed 2 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Greetings Teodulo,I hope this email finds you well. On behalf of the team here at The Litchfield Beach and Golf Resort I would like to offer our sincerest apologies for the issues you found in the unit upon your arrival. We will be sure to address this with the housekeeping team. The unit you were assigned to was the unit you reserved through Expedia but we are sorry if there was any confusion.

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Make sure your room is confirmed before you go
It sucked. From the time I checked in, until my room was downgraded, I stayed one night and have yet to receive my refund I’m sure it’s a great place but I never saw the beach bc I didn’t know how to get there on the resort
Stayed 3 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Greetings John,Greetings Teodulo,I hope this email finds you well. On behalf of the team here at The Litchfield Beach and Golf Resort I would like to offer our sincerest apologies for the issues you encountered.

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is great but it could be a lot better. Most places here are not convenient to the Ocean. The elevator at Seaside is super slow and very HOT inside. No air at all. If you rent umbrellas you have to park at one place and then walk a long ways to another location to use your rented chairs and umbrellas. The whole system could use an overhaul.Some of the amenties like the Ice Cream shop were not open or available. Just needs the right people to run this place and it would be great again.
Stayed 4 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Greetings Richard,Thank you for taking the time to provide us with the feedback from your recent stay as we use this as a tool to gauge guest satisfaction and make improvements to the service we provide. On behalf of the team at Litchfield we would like to offer our sincerest apologies about the issues encountered. We are actually planning to do a major overhaul to our amenities.

6/10 Okay

Marty

Travelled with family
Nice place.
Love the location- The room was ok- Minor maintenance and minor housekeeping issues- Outlet covers missing. Minor paint touch up needed. Tiny tv in bedroom-smaller than my laptop- But not a huge negative. Hair tie from previous guest found. My room internet did not work-connected to room next door- The worst thing about the room was the comforter on the bed- felt nasty- Easy fix buy non floral and use a modern one.
Stayed 2 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Greetings Marty,Thank you for taking the time to provide us with the feedback from your recent stay. On behalf of the team here at Litchfield we sincerely apologize for how you found the condition of the unit upon your arrival. We will address these issues you reported with the unit condition to ensure this is taken care of.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Litchfield Beach Resort
Love this place!
Stayed 4 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Thank you so much for taking the time to provide the positive review from your recent stay. We hope to have you visit us again soon in the Pawleys Island area!

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. All of the staff that we encountered were super nice. The property was very clean and well maintained. Housekeeping staff was very nice,helpful and always working. Very impressed.
Stayed 5 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Greetings Ginger,Thank you so much for taking the time to provide the positive review from your recent stay. We hope to have you visit us again soon in the Pawleys Island area!

4/10 Poor

Richard

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Greetings Richard,Thank you for taking the time to provide the feedback from your recent stay.

4/10 Poor

Sherman

Travelled with group
Disliked: Staff & service
Type of room that was reserved was not given. No adjustment for lesser quality room with over 3 hours of phone calls over 4 days. Billing was consistently incorrect. No irons in room; Tiny soap bars functionally unusable. Television was miniature sized; hardly fit in oversized entertainment center. No desks in room. Overall a poor stay experience. Still attempting to clear $317.10 in debit that was charged to my account.
Stayed 3 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Greetings Sherman,Thank you for taking the time to share the feedback from your recent stay. On behalf of the team at Litchfield Beach and Golf Resort I would like to offer our sincerest apologies for the issues you experienced. We will be sure to address these issues immediately.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Benjamin Greene on Jul 18, 2023
Beth,Thank you for taking the time to provide us with the positive feedback from your recent stay! We hope to see you soon. Sincerely,Benjamin Greene

8/10 Good

Katherine

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Jul 2023
Response from Benjamin Greene on Jul 18, 2023
Katherine,Thank you for taking the time to provide us with the positive feedback from your recent stay! We hope to see you soon. Sincerely,Benjamin Greene

2/10 Terrible

PARMJIT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL! The WORST experience ever !!!
Awful! I have never had such a bad experience. DO NOT STAY HERE is what I would tell everyone... this experience has me really questioning my ever using hotels.com too. The place was simply the worst ever and completely ruined our vacation. The beds were really bad. When we laid down it just sank like it had no support and a broken box underneath. I felt like my head and feet were both pointing to the roof. I understand that people have different preferences to the softness of the mattress and you can't please everyone BUT these beds were not something you could sleep on. My wife ended up sleeping on the couch and I have a bad back ache. The bathroom hangers were so nasty I almost threw up when I went to hang my clothes. The carpet was nasty and ripping at the seams. There was no hot water on days 3 and 4 of our stays so we had no choice but to shower in cold water. I mean the whole experience was awful!!!
Stayed 4 nights in Jul 2023
Response from Benjamin Greene on Aug 4, 2023
Greetings Parmjit,Thank you for taking the time to share the feedback from your recent stay. On behalf of the team at Litchfield Beach and Golf Resort I would like to offer our sincerest apologies for the issues you experienced. We will be sure to address these issues immediately.

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought we were getting an oceanfront room, but did not and were still able to have a great trip. The beach is really quick walk or drive away and the room looked brand new. Would definitely stay here again!
Stayed 2 nights in May 2023
Response from Benjamin Greene on Jul 18, 2023
Sana,Thank you for taking the time to provide us with the positive feedback from your recent stay! We hope to see you soon. Sincerely,Benjamin Greene

8/10 Good

Paul

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A little disappointed
Stayed 4 nights in May 2023

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Kimberly

Stayed 3 nights in Apr 2023

6/10 Okay

Anne

Stayed 1 night in Mar 2023
Response from Benjamin Greene on Apr 13, 2023
Hello Anne,Thank you for taking the time to provide the feedback from your recent stay. We hope to see you soon!