Lobby sitting area

Reviews of Hotel Lenox

Hotel Lenox
9 Rue de l'Université, Paris, Paris

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Angela, Colorado

Disliked: Cleanliness, property conditions & facilities, room comfort
Merci Beau-Please Don't Go!
Where do I start? First, this was our honeymoon- we both have been in Paris before so the size of the room wasn't a surprise. But, just about everything else that followed was. I speak French- an advantage certainly. The hotel staff was generally pleasant enough, but the room, oh, the room. The walls must have been paper thin, because any conversation had in the hallway or other rooms, above, below- we all were in the same room. Some major renovation project was taking place on the street and adjoining building. Imagine: falling asleep in a jet-lagged haze only to be awakened by a jack hammer with a pounding chaser. That could only be topped by the reverberating sounds of an Aussie couple copulating with their windows wide open later in our stay. Then there was the proximity of the room next to the outdoor, glass-enclosed elevator- that wouldn't have been a problem except the air conditioning wasn't working so we needed the window open and treated to a light show every time another guest rode the elevator (plus it seemed to like to park on the 2nd Floor next to our room). Oh, then there was the mold in shower and the cracked toilet seat, the peeling paint on the bathroom ceiling and the toilet paper stuffed in the exhaust fan. But without question, the best part was upon checking out at 7 am, being told that I owed $1200 Euro for a prepaid reservation. Such joy to end my honeymoon having a huge argument right before leaving for airport.

8/10 Good

Maggie & Will, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good value for money
Great location and good value for money. Very helpful staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable. Quaint. Very helpful staff
Only concern was being unable to manage the air conditioner , was quite warm one day until the temps cooled down and we could open the windows. Otherwise loved!

6/10 Okay

Tamara, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location
The hotel is in a great location giving you access to the hustle of the latin quarter. With that said, the hotel rooms are ok, not great. Also, keep an eye on your reservation as I booked at this hotel and they tried to put me up in their sister hotel. which is around the corner and the rooms need serious updating. The hotel staff was however super nice and pleasant to deal with.

2/10 Terrible

cindy, washington DC

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE!
Room was shabby, unclean and badly in need of repairs. The room we had did not match any of the reviews or online photos. If you do decide to disregard this review and stay at The Lenox, do not accept any of the rooms ending in a 7... Those are the elevator shaft rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & friendly hotel, easy to access all place
Walking distance to all attraction sites. A few block to a self service laundromat. Almost every corner you can access to a cafe & restaurant.

8/10 Good

Couple, London, UK

Liked: Cleanliness, staff & service, room comfort
Well located hotel
Very well located hotel, really lovely staff. Rooms were renovated 4 years ago, so are starting to look a little tired. Superior room was a very good size for Paris.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but that's Paris.
Well maintained and clean property. Small room but property has its charm. Very professional and helpful staff. Close to Louvre. Breakfast not included but free internet. Pricey but that's Paris.

8/10 Good

Chase, Portsmouth, NH

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Lenox in Paris
I found the hotel staff and everyone associated to be extremely helpful and friendly. I would highly recommend the hotel to anyone. It is very near to the "center" of Paris in the 6eme and 7eme. Close walking distance to almost all of the great sights to visit in Paris. Again, the staff were wonderful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel Lenox
Excellent location to base yourself while you tour the best spots in Paris. The room was very small but clean. The hotel was under some repair and the bar was closed for August but they had a nice breakfast set up every day from 7-11am. Overall good value.

6/10 Okay

Linn, Kristiansund

Liked: Cleanliness, staff & service
Helt greit
Hotel Lenox opplevde vi som helt greit. Det var nogenlunde rent, men rommet var veldig lite på tross av at vi hadde betalt ekstra for et litt større rom. Rommet var også litt slitt med riper og merker i tapeten. Badet var helt basic, men også litt slit i kriker og kroker. 2 av glasshyllene i hylla var borte. Toalettartiklene var også av enkleste sort. Vasken på badet gikk også fort tett da korken ikke ville så "åpen". Bade håndklærne var ofte stive og harde å tørke seg med. Badekaret var lite. Senga vi fikk var 2 enkeltsenger satt sammen noe som ble en smule irriterende. Balkongen er av den smale sorten. Sengen ble skiftet på først etter 4 natten. Men ellers så var det stille og rolig i området, selv om det er lett å gå dit man ønsker. Vil gjøre obs på at det foregikk arbeid på et bygg på andre siden av gaten. Personalet var hyggelig og hjelpsomme. Frokosten var helt enkel, men god. Kostet 16 euro, litt dyrt. Alt i alt så gikk dette greit til vår første tur til Paris, men hotellet var ikke fantastisk.

6/10 Okay

João, São Carlos SP

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muito agradável perto de tudo
O serviço do hotel é muito bom, mas o atendimento na recepção pelo funcionário Dany foi maravilhoso, voltando a Paris certamente voltaria a este hotel pelo atendimento recebido desta excelente funcionário.

10/10 Excellent

Emy, Tokyo

Liked: Staff & service
gently concierge
We have to bring many luggage to the CDC airport. The front desk clark arranged other hotels shuttle taxi. Our room was narrow but we were out in the day time so it is no problem. The key type was classic style.

4/10 Poor

まりちゃん, 神奈川県

Disliked: Staff & service, property conditions & facilities, room comfort
とても狭い部屋&小さなベッド
オルセーとルーブル美術館に近く、便利。小さなスーパーも周辺にあり、日曜日以外は食品を買える。パリはホテルが高く狭いと聞いていたが、実際に部屋がとても狭い。ダブルベッドもぎりぎりで、2人で寝ると疲れがとれないほど狭い。冷蔵庫はなく不便だった。コップがプラスチックで口にあたるところがざらざらし、すぐ割れたが翌日には補充されなかった。タオルは毎日替えてくれたが、ごわごわ。 非常に狭い廊下は水漏れで3日間通れなかった。水漏れの音が夜中にぽっちゃんぽっちゃんと部屋の中までずっと聞こえていた。(3日)。浴室の115Vがこわれてつかえず、電動歯ブラシの充電ができず不便だった。支払時の値段は予約の時の値段より高かった。

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
emplacement
seulement que quelques chaines de television c'est impensable aujourd'hui le coffre de la chambre se trouve trop haut sur une étagère il faut une chaise pour y arriver

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bra läge
Helt ok

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
カフェ利用がおすすめ
朝食は、16ユーロで提供ですがコストパフォーマンス悪く悪くお勧めできない。 周辺にカフェが多くあるので、カフェでの朝食をお勧めします。 立地的には観光・仕事に便利だと思います。

8/10 Good

Bente, Nesøya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel - nice nabourhood close to everything!
The receptionist was very pleasant when we arrived at 9 in the evening. We had booked a table at a restaurant and had a taxi waiting for us. He made sure the suitcases were taken care of and we managed to get to the restaurant not too late. The room was clean, alittle tiny but we managed for the night. We slept well and had a good breakfast before we headed of for the museum close by. Great stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im Herzen von Saint Germain
Ein nettes, kleines Hotel im Herzen des wunderbaren Stadtteils Saint Germain. Wir haben uns sehr wohl gefühlt. Für Paris war der Preis für das Zimmer recht gut. Einziger Grund zur Beklagung: die angebotene/gebuchte Suite war ein ganz normales Zimmer. Trotzdem war das Verhältnis von Preis und Qualität ok.