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Reviews of Hôtel Léman Opéra

3 out of 5
Hôtel Léman Opéra
20 rue de Trévise, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 84 out of 243 reviews" "
Rating 8 - Good. 92 out of 243 reviews" "
Rating 6 - Okay. 49 out of 243 reviews" "
Rating 4 - Poor. 10 out of 243 reviews" "
Rating 2 - Terrible. 8 out of 243 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Milagros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay again!!!
Elias and Chaban are the most committed to customer service, looking for you to feel comfortable at the Hotel. They go for the extra mile and that's something my family and I really appreciate.
Stayed 6 nights in Dec 2023

6/10 Okay

Stewart

Liked: Staff & service

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel - Great position
Hotel is in a great location, 16min walk from Gare du nord Station, walked to most famous sites and metro is only 5mins walk Hotel is a small boutique hotel , clean , room was spacious with free extra bonuses of free water , fridge, safe and kettle ( tea/coffee) Felt very safe , 2 ladies, shops, bars ,,restaurants within minutes. Would definitely recommend
Stayed 2 nights in Nov 2023

10/10 Excellent

karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the staff. We were alwasy greated so nicely and the recepcionist were very helpful.
Stayed 4 nights in Nov 2023

8/10 Good

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities
It is an old but clean and well maintained property. It is close to subway and bus and has good dining options around
Stayed 2 nights in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely boutique hotel
The staff are multilingual, as is the case in most European countries. This is a lovely boutique hotel. My only complaint has nothing to do with the management or the condition of the property. I insist on windows that open. Across the street is restaurant row, and the restaurant directly across from the hotel had ridiculously noisy patrons, who kept us awake until way after midnight. Then the garbage crew showed up before 7 in the morning. So, if you are an early to bed kind of person, probably not the best choice. Or, if you are, make sure to insist on a room not facing the street.
Stayed 2 nights in Oct 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk service was very very good and accommodating. My only negative is that the room looked nothing like the rooms online. The rooms online all look updated and this room was very outdated and minimal.
Stayed 1 night in Sep 2023

8/10 Good

Lucila

Travelled with partner
Liked: Cleanliness
.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Astghik, Forest Hills

Travelled with family
Liked: Cleanliness, staff & service
The location was very good, everything was easily accessible with transportation or even be walking if you are into it. It got noisy at night especially on Friday night due to cafes, restaurants around. The place did have an AC in the room but it was blowing right on you sleeping, so not much help at night, which is when we were there mostly. The beds were very narrow and uncomfortable. I read such comments, but underestimated how it would affect my bad back. Nevertheless, the place was clean, just oldish, staff was nice and helpful. Location was a win!

2/10 Terrible

simone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First off the location is great. Walking distance to a lot of places. However, the biggest gripe we had was that the rooms that they told us was updated was not. They take your room keys when you leave to go out and say it’s for security purposes when in fact is just for them to know who’s not in the room and turn the air conditioner off.. housekeeping is non existent because we left for the day and came back to a room that she pulled the covers over the bed, dirty tea cups still there where i left them. Water wasn’t replaced any time during our 3 night stay. The staff was friendly but it didn’t make up for the fact that the hotel it self doesn’t really accommodate you comfortably. I recommended the area but not this hotel. And for what they’re charging you can find somewhere else that’s most likely more accommodating that here.
Stayed 2 nights in Jul 2023

10/10 Excellent

LAURE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and location. Ideal to visit Paris
Stayed 3 nights in Jul 2023

10/10 Excellent

Rickey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay in Paris.
Stayed 2 nights in Jun 2023

6/10 Okay

Clare

Travelled with family
Hotel is a great location as a base, although street is a little noisy (especially Saturday) towels were not replaced, neither was the complimentary t-bags/coffee once used. Good aircon, excellent wifi, little fridge in room which was great, generally a good all round 3* hotel.
Stayed 3 nights in Jun 2023

6/10 Okay

Rene

Travelled with family
Liked: Cleanliness, staff & service
Staff super helpful and friendly. Rooms and elevator are too small.
Stayed 3 nights in May 2023

10/10 Excellent

Gordon Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel in a very central location , a fantastic base for exploring Paris. The hotel staff were very friendly and helpful.
Stayed 3 nights in May 2023

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place reasonable pricing. Room is small but in a very lively safe area
Stayed 1 night in May 2023

8/10 Good

FABIANA

Stayed 2 nights in Apr 2023

8/10 Good

Ruxandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and in a great location. The staff were so friendly and helpful.
Stayed 3 nights in Jan 2023

8/10 Good

Karen

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel were excellent! Gave us recommendations and made us feel
Stayed 4 nights in Sep 2022

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! I would definitely rebook when I go back to Paris. However o would request room #16. It’s more spacious with windows facing the street! The two men at the front desk were so helpful and very kind! They went out of their way to help us rebook another night and anything we needed they were able to help access.
Stayed 2 nights in Jul 2022

8/10 Good

Yongmei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy access to metro to go almost anywhere in Paris. Lots of dining options in surrounding area.
Stayed 8 nights in Jul 2022

8/10 Good

Lee, Aylesbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Jaime A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok. Good location and service.
Stayed 4 nights in Jul 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2022

6/10 Okay

LINH

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room smells very bad. Mirror broken, safe doesn't work.
Stayed 1 night in May 2022

8/10 Good

Deborah

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're incredible for my stay.
Stayed 2 nights in Jun 2021

8/10 Good

John, Nashville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay they spoke English and French
Stayed 1 night in Jul 2020
Response from Viktoriia on Sep 5, 2020
Dear customer, We thank you for your comments and notes given to our establishment. We hope to see you again among us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Very friendly staff the room and bathroom was quite small
Stayed 1 night in Mar 2020

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was very very good
Very friendly staff, great clean hotel, great location!
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like the location of this property which vary good and ideal to visit all Paris attractions and I don’t like property condition
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great location, good value but not luxurious
Excellent location, really friendly staff, very easy to get around. Walking distance to the Louvre etc. Rooms very small and the tiles in the shower needed a good deep clean. Being in the centre of Paris there is a lot of noise from the street below - restaurant late at night and refuse collection early in the morning.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good low budget option. Very well located nearby many restaurants and cafes. The rooms are small and old but clean. The bathroom was especially small but clean and fairly new.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
The location is very convenient and the staff was very friendly. The bathroom was really small and little difficult to maneuver with 2 people. Because we had just one night layover, it was fine for us as we had just one small carry on bag.
View outside window
Stayed 1 night in Dec 2019

10/10 Excellent

Kalendrix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December Holiday travels 2019
It was an amazing time. The staff is great and helpful. They supplied superb service and great laughs!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very helpfull and friendly staff lots of bars and restaurants close by and central to all the sights
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good location not too far from main station gate du Nord and other landmarks. Can only fit 1-2 people on a lift at one time which isn’t great. Also room can get quiet cold at night and radiators aren’t big but great/helpful staff.
Stayed 4 nights in Dec 2019

6/10 Okay

Alison, UK

Travelled with group
Liked: Cleanliness, staff & service
Good location, friendly reception. Too noisy, toiletries not replaced, pillow too flat.
Stayed 3 nights in Nov 2019

8/10 Good

Ainsworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel, cosy rooms, small but sufficient breakfast choice.
Stayed 3 nights in Oct 2019

6/10 Okay

Cbz, Ny

Travelled with family
Liked: Cleanliness
Upon arrival they gave us A room behind the check-in desk on the first floor, after he gave us the key he gave us your plugs ??!!!& made a promise to move our room in the morning. we took a shower& the room flooded he got mad when he hadto mop it up. the next morning they changed our room to one upstairs with a balcony and a view the room was slanted things rolled off the dresser it’s an old hotel it has 24 rooms only one person and one suitcase can fit in the elevator at a time it was a very good location and it served a purpose
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok, could be better!
The staff on the front desk were extremely friendly and helpful . unfortunately the room we had was very small and smelt strongly of damp. It didn’t look anything like the pictures online (other than the reception area).
Stayed 3 nights in Oct 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip 2019
Small room but then again aren’t most Paris hotel rooms small? Comfortable enough and receptionists extremely helpful. Overall a very pleasant few days.
Sacre Couer
Iconic. And in clear weather.
What an entrance?
Stayed 3 nights in Sep 2019

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in Sep 2019

8/10 Good

Ken, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff. Good location. Room is small but modern.
Stayed 4 nights in Sep 2019