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Tzam Poc Resort
3.0 star property

Comfortable hotel with free breakfast and free valet parking

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Tzam Poc Resort

Photo gallery for Tzam Poc Resort

Exterior
Luxury Room, 1 King Bed, Non Smoking, Lake View
Superior Suite, 1 King Bed, Non Smoking, Lake View
Superior Suite, 1 King Bed, Non Smoking, Lake View | Bathroom
Reception

Overview of Tzam Poc Resort

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
The price is CAĀ $300
CAĀ $365 total
includes taxes & fees
1 May - 2 May

Explore the area

Map
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010
  • Popular LocationPintando Santa Catarina PalopĆ³13 min walk
  • Popular LocationSanta Catarina Palopo Church14 min walk
  • Popular LocationPanajachel Municipal Market7 min drive
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Room options

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View

Highlights

Kitchenette
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 3767 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Fireplace
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 4306 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 205 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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Pool
Spa
Parking included
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9.0 out of 10, Wonderful, (110)
The price is CAĀ $282
CAĀ $379 total
includes taxes & fees
May 13 - May 14
Hotel Casa Palopo

About the area

Santa Catarina Palopo

Tzam Poc Resort is located in Santa Catarina Palopo. The area's natural beauty can be seen at Tzantizotz Nature Reserve and Multiple Use Area Lake Atitlan Basin, while Pintando Santa Catarina PalopĆ³ and La Galeria are cultural highlights. Take an opportunity to explore the area for outdoor excitement like skydiving.
Visit our Santa Catarina Palopo travel guideOpens in a new window

What's nearby

  • Pintando Santa Catarina PalopĆ³ - 13 min walk
  • Santa Catarina Palopo Church - 14 min walk
  • Church of Saint Francis - 7 min drive
  • Panajachel Municipal Market - 7 min drive
  • Casa Cakchiquel Arts Center - 8 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • Restaurante El Atitlan - 8 min drive
  • Delhi 6 - 8 min drive
  • Atlantis - 7 min drive
  • Sunset Bar - 8 min drive
  • Circus Bar - 7 min drive

About this property

Tzam Poc Resort

Property highlights
Consider a stay at Tzam Poc Resort and take advantage of free full breakfast, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or spa tub, and indulge in a massage. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a hair salon.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • A roundtrip airport shuttle (surcharge), multilingual staff, and coffee/tea in the lobby
  • Tour/ticket assistance and a porter/bellhop
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch flat-screen TVs with cable channels

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 55 per person
  • Airport shuttle fee per child: USD 45
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Tzam Poc Resort Panajachel
Tzam Poc Resort
Tzam Poc Panajachel
Tzam Poc
Tzam Poc Resort Hotel
Tzam Poc Resort Santa Catarina Palopo
Tzam Poc Resort Hotel Santa Catarina Palopo

Frequently asked questions

Does Tzam Poc Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tzam Poc Resort?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Tzam Poc Resort on May 1, 2024 start from CAĀ $299.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tzam Poc Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tzam Poc Resort?

Self parking and valet parking are free at this property.

What time is check-in at Tzam Poc Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tzam Poc Resort?

Check-out is at 11:00 AM.

Does Tzam Poc Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per person applies.

Where is Tzam Poc Resort located?

Situated in Santa Catarina Palopo, this hotel is within a 15-minute walk of Multiple Use Area Lake Atitlan Basin, Pintando Santa Catarina PalopĆ³, and Santa Catarina Palopo Church. Church of Saint Francis and Panajachel Municipal Market are also within 6 mi (10 km).

Tzam Poc Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Aug 2022

2/10 Terrible

Andres

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Good view to the lake, but one wrong thing itā€™s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb ā€” the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio ā€”Ā we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating ā€” running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake ā€”Ā he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.
Stayed 3 nights in Feb 2019

General hotel information

Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0
Address
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo