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Reviews of Casa Nostra Boutique Hotel

Casa Nostra Boutique Hotel
134 Via Sant'Agostino, Palermo

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 6 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jelissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night, it is walking distance to main area, beautiful and clean room
Stayed 1 night in Feb 2024

6/10 Okay

Liana

Travelled with group
Disliked: Staff & service
The hotel has a B&B and the rooms inside of the hotel. You might end up staying at B&B about 100 meters down the street from the hotel. There is not much help with luggage. So ladies, if you end up on the 3rd or even 2 floor, you might end up hauling your suitcases yourself up the very steep stairs. If you get a loft room, you will be hauling the suitcases by yourself without any help inside of the loft. Hotel side at least has an elevator to the floor you need. We ended telling them that we need someone’s help. They called for a restaurant chef, and the poor guy had to do that for at least party of 3. And if you end up having having a loft room inside of the hotel, it has very narrow and steep stairs as well. My suitcase was too wide, and one person can barely fit on that staircase, so you will end up hauling it sideways. The bathroom inside of the loft has no door. So whatever smell comes from the sewage and probably the old plumbing, it will fill the bedroom. Breakfast is nice, nothing too fancy but everything necessary.
Stayed 4 nights in Mar 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is comfortable and modern. The staff were exceptionally helpful and knowledgeable. The location is in the heart of the historic district. The restaurant was closed for some reason, so I cannot comment on it. However, the breakfast was perfection! Overall, even though we were in the middle of a renovation, the staff and management were superlative!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Very good trip. Hotel room was a good size. Bed was big and comfortable. Bathroom was excellent. Staff was great. Friendly and helpful. There were a couple smalls things that needed fixing but didn’t really affect our stay. Breakfast buffet was so good.
Stayed 5 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I go back to Palermo I’d definitely stay again
The stay was very good. The staff in the hotel was helpful and friendly. The hotel breakfast was outstanding with choices for everyone. The room was a good size with a comfortable bed. You are 5 minute walk from Teatro Massimo and Maqueda a main street with restaurants, bars and coffee shops
Stayed 2 nights in Nov 2023

6/10 Okay

Joann, Campbellville

Travelled with partner
Liked: Amenities, property conditions & facilities
Location is quite and just 2-3 minute walk from the main drag. Beds were reasonably comfortable and included breakfast was decent with excellent coffee.

8/10 Good

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Jetted Tub not working. Promised credit never came
Booked the deluxe suite with jetted tub, which we were looking forward to. Requested the inoperable or broken tub be fixed two times. Vincenzo at the front desk offered a 15% credit payable on PayPal. Did not receive the credit despite several follow on request. Hope Hotels.com can make it right!
Stayed 2 nights in Sep 2023

8/10 Good

Nathaniel

Liked: Staff & service, property conditions & facilities
The location is central and the restaurant Lumia was amazing. The hotel is a boutique, but the room was a bit dirty, the hottub had debris in it, and the shower area was just not clean.
Stayed 3 nights in May 2023

8/10 Good

Daniel, Carefree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is ok for a boutique hotel. Many flights of stairs to reach the room makes it quite inconvenient.
Stayed 2 nights in May 2023

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic rooms, modern but understated, staff were very helpful and friendly throughout including in the build up helping with parking advice etc. 5 minutes or so walking to lots of the pain touristy spots in Palermo but you wouldn't know - it's very tranquil once inside.
Stayed 1 night in Apr 2023

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay overall room are very confortable and the location is close to Palermo center

8/10 Good

Surinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Peter Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully restored building in the old part of the city, just far enough from the centre to be nice and quiet but with maybe, a four or five minute walk to one the main streets in Palermo.
Stayed 6 nights in Sep 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, perfect location, super staff
Lovely hotel, very welcoming reception staff. The hotel is very clean and comfortable and serves an excellent breakfast. The hotel is in the perfect position to explore Palermo and I would definitely go back.
Stayed 2 nights in Feb 2022

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very comfortable stay
Everything was wonderful. Coffee is great, place is decorated with an extraordinary good taste, room very comfortable. The only thing I would Not rate at maximum was the check in and people at the reception desk, no experience and do not know about the city. Also they don t have iniciative Except the guy with curly gray hair. He was great.
Stayed 3 nights in Oct 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Valentijn

Stayed 1 night in Nov 2023

4/10 Poor

Chrystiane

Stayed 2 nights in Oct 2023

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bel boutique hôtel situé dans le quartier historique, très belle cours intérieur avec piscine. Difficile d’acc En voiture. L’enfer y circuler
Stayed 2 nights in Sep 2023

10/10 Excellent

Alessia

Stayed 1 night in Dec 2022

10/10 Excellent

Laurent

Stayed 4 nights in Apr 2022

6/10 Okay

Yasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Schöne moderne Einrichtung. Das Preis/Leistungsverhältnis könnte angepasst werden, bei recht kleinen Zimmern mit Ausblick auf eine Baustelle war der Preis definitiv zu hoch. Auch das Frühstück ist definitiv ausbaufähig, für diese Preiskategorie kann man schon ordentliches Brot anstelle von Toastbrot, welches man selber noch tasten muss erwarten.
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grundsätzlich ist das Hotel wirklich sehr schön und absolut zentral in der Altstadt von Palermo gelegen. Das Hotelparsonal ist zuvorkommend und freundlich. Das Frühstück war hervorragend, es wird zum größten Teil am Tisch serviert, lässt aber keine Wünsche offen. Der sehr kleine Pool im Innenhof des Hotels ist tatsächlich nur für eine kurze Erfrischung geeignet, dort länger zu verweilen eher schwierig. Dennoch ist alles sehr liebevoll und detailbezogen gestaltet und auf jeden Fall aufwendig renoviert. Wir hatten leider sehr großes Pech mit unserem Zimmer im 1.Stock, da es sowohl zur Straße lag als auch direkt neben dem Aufzg und der allgemeinen Treppe was bedeutete, dass wir drei Nächte so gut wie gar nicht geschlafen haben, Isolierung leider so gut wie gar nicht vorhanden und daher ständig laut. Das war wirklich sehr schade und es gab auch keine Möglichkeit das Zimmer zu wechseln. Die bis dahin erworbene Urlaubserholung zum Abschluss der Reise leider dahin!!
Stayed 3 nights in Jul 2021

10/10 Excellent

joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura
Una chicca nel centro storico di Palermo,struttura nuova personale molto cordiale e pulizia al top.
Stayed 3 nights in Jan 2020

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto super gradevole! Il personale veramente gentile e attento alle esigenze del cliente . Una bella esperienza!
Stayed 3 nights in Dec 2019

10/10 Excellent

Cristiano, Bergamo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo frequent fliers e giariamo tanto il mondo. Qui abbiamo trovato tutto ció che un hotel possa dare ai propri guests. Un complimento e un ringraziamento a tutti i ragazzi dello staff. Questo hotel é un 5 stelle. Dai materassi, ai colori della stanza... perfino alle lusci sulle scale! Posizione strategica e tranquilla. Good job guys!!!!!
Stayed 2 nights in Sep 2019