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Reviews of Auburn Place Hotel & Suites - Paducah

2.5 out of 5
Auburn Place Hotel & Suites - Paducah
3994 Hinkleville Rd, Paducah, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 838 out of 1067 reviews" "
Rating 8 - Good. 174 out of 1067 reviews" "
Rating 6 - Okay. 28 out of 1067 reviews" "
Rating 4 - Poor. 15 out of 1067 reviews" "
Rating 2 - Terrible. 12 out of 1067 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, but the room on the first floor was not as nice as the room we had on the 14th.
Stayed 1 night in May 2024
Response from Front Desk on May 24, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room on Tuesday, May 14. It was much better than the room we had there on May 20.
Stayed 1 night in May 2024
Response from Front Desk on May 24, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
No comments
Stayed 1 night in May 2024
Response from Front Desk on May 22, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Front Desk on May 22, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beds and bedding. Extra blankets were nice. Very nice breakfast. One bad/sad thing, they were out of coffee at breakfast. Literally out. None. Staff was great. We would definitely stay again!!
Stayed 1 night in May 2024
Response from Front Desk on May 22, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure is excellent but mostly the staff Audrey, Morgan & Jordan were so friendly and helpful.
Stayed 1 night in May 2024
Response from Front Desk on May 17, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Marla Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Always friendly service, clean and homemade cookies in the evening!
Stayed 1 night in May 2024
Response from Front Desk on May 16, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were nice. Breakfast and coffee were not good.
Stayed 2 nights in May 2024
Response from Front Desk on May 15, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on May 8, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Mike, Lecanto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm hesitant to say nice things because I don't want them to jack-up the rates. Located easy-off the interstate. Hotel with big rooms is easily ranked ahead of the rest I've stayed at here. They recommended Rafferty's Restaurant within walking distance, friendly employees and great food. I'll stay here again.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 23, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable convenient near interstate. Decent free hot breakfast. Would stay here again if I’m in the area
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 22, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did a terrific job in getting us a room that would not be impacted by the ongoing hotel reservations. Considering all the construction work in the facility, they continued to clean up constantly. Had a nice touch with evening beverages and snacks.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 19, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Denise, Maryville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 16, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Philip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Auburn Place. We came for the eclipse. The staff was very friendly and accommadating.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 15, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 12, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 12, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always so friendly upon check in and nice about making sure you are comfortable. We love this location
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 12, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jerry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 15, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Kaylynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Auburn Inn. The night time cookies and milk are delicious and feel very welcoming. Breakfast is always great and our rooms are always very clean. The staff is absolutely wonderful and friendly!
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 12, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. It’s an older property but you can see they take care in maintaining it. The room was very spacious and the shower pressure was fantastic.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 5, 2024
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
This is a low cost low stress option with an Applebys and Rafferty’s just a walk across the parking lots. Probably the least expensive option at exit 4
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 5, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Marcia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for traveling with a pet.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 3, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and conveniently located. Would stay here again.
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 3, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Gigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 3, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jesse

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 22, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

randall d

Very friendly and helpful staff. Comfortable beds and large rooms.
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 3, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Robert

Travelled with family
Not as nice as the high ratings but ok.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. We appreciate that this hotel is so dog friendly. We highly recommend this location.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Steven

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean. Made us and our pet welcome.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Rae

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and consistently helpful. Public areas and elevator were clean. Relatively quiet for a busy area near a highway. Almost all of the chain hotels in Paducah, KY are located next to interstate 24 and 60. I would definitely stay here again.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk and the lady who cleaned and a gentleman that was in the front lobby were all so wonderful. I brought my two granddaughters and they all made sure we were taken care of
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 22, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time at this hotel. It's a very nice hotel and clean and friendly. We love it here. It's a really big room.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel! Clean and convenient and lovely rooms. Comfy beds and cookies in the evening! Staff was so friendly and location is right near the expressway. Definitely will stop again.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 21, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and the pool was warm which was good for kids. Very clean. Great staff. We will definitely be returning.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 21, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

mike

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly was in good shape and room was clean. On dead end street so not heavy traffic noise.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 21, 2024
Thank you for staying with us, we appreciate your feedback!

4/10 Poor

Houa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The toilet was broken and not working properly. Once flushed, water kept running and wouldn’t stop. We finally figured out a trick where you had to carefully tap the handle down to make the water stop running. Hotel was more dated than what the photographs showed.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 21, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Sheri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Staff were very friendly and helpful, rooms were spacious, pool was nice and well maintained, breakfast was good and convenient. Everything was clean, easy parking and access to highway and restaurants. Rooms could use updating though and beds were full sized (not queen) and were not very comfortable.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 17, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located in a great area. Pool was warm, there were snacks in the lobby upon arrival, and breakfast was great. Traveled with children and it was wonderful!
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 17, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was only down fall. Other than that clean room, can walk to a couple restaurants
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 17, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all really nice. From the front desk to the housekeeping, they all say hello and smile. The breakfast was good and I have no complaints other than the carpet in my room seemed kind of "sticky" for lack of better words. It was not like something had been spilled, just maybe old and dirty overall. The people around the property seemed a little sketchy at times. Not sure if they were guests or just people hanging out.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 12, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 12, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast. Friendly staff, and we loved the large room. Would stay there again for sure.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 10, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Comfortable beds. Friendly staff. Great restaurant right next to hotel, you can walk to. Only downfall for us was we needed a handicapped room as i had broken my leg and were not able to change our reservations to get one. Made it very difficult.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 10, 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Always very clean, comfortable rooms. Pet friendly. Nice breakfast provided.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 4, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 4, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Charles

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love that they welcome dogs!! Super clean!!
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 2, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 3, 2024
Thank you for staying with us, we appreciate your feedback!