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Reviews of Hotel Hillarys

3 out of 5
Hotel Hillarys
3-4-10 Nippombashi, Naniwa-ku, Osaka, Osaka-fu

Reviews

8.4

Very good

Rating 10 - Excellent. 350 out of 1000 reviews" "
Rating 8 - Good. 480 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

wai chuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good complimentary drinks. Good $5 buffet breakfast. Good hotel services.
Stayed 4 nights in Apr 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to train station and shops
Stayed 1 night in Mar 2024

8/10 Good

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is 2 double beds. Good view of the harbour. Close to shopping, restaurant and transportation. Door of bathroom has issue in closing.
Stayed 1 night in Nov 2023

10/10 Excellent

Ohm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worm seat toilet. Drink bar. 7-11 at first floor. Very good for shopping. Good speed Wi-Fi. But room not good sound proof.

10/10 Excellent

Pui Yee Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the place is near shopping area. walkable distance to nearby shopping mall and JR/train stations. Please be reminded that there is no room cleansing service for two days or more stay.
Stayed 2 nights in Oct 2023

4/10 Poor

chek lee

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
close to dining but about 7 mins walk from the train station. small room.
Stayed 2 nights in Sep 2023

6/10 Okay

Hoa

Stayed 2 nights in Aug 2023

6/10 Okay

Maria

Stayed 1 night in Jul 2023

10/10 Excellent

Dorlina

Liked: Cleanliness, staff & service, property conditions & facilities
Not the closest to rail station but still very close to some famous tourist spot like kuromon market. Room is small but enough for keeping luggage.

10/10 Excellent

HYUN JIN

Travelled with family
Liked: Cleanliness, staff & service
Perfect
Stayed 3 nights in Jun 2023

10/10 Excellent

Kum soon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient.
Stayed 1 night in Jun 2023

8/10 Good

AKKAPON

Stayed 1 night in Apr 2023

10/10 Excellent

Maria Claret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall and highly recommended hotel in Denden town. A little older facility but well maintained. Convenient access to transportation: easy to get taxi in front of hotel, 10 minute walk to Nankai Namba station through Namba City, 10 minutes to nearest Metro station (Ebisucho) exit 1A or 1B and 20 minutes to nearest JR station (Shin-Imamiya). 15-20 minutes to walk to Tsutenkaku Hondori shopping street.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service but a few things
The service was great but just a few things about facilities in the room. Maybe it is because of the culture where traditionally people sleep on the floor with thin futons, the mattress was really hard. I could not adjust anything related to shower head, such as turning on, off and heating, inside the tub but had to reach out to the sink side.
Stayed 5 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Definitely value for money. Needs a few minutes walk to the subway stations, but not a big deal. We like the breakfast.
Stayed 3 nights in Nov 2022

8/10 Good

Takenori Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent everyday. 7-11 downstairs is convenient. Bathroom is tiny.

8/10 Good

Ashod

Travelled with partner
Liked: Cleanliness, staff & service
That the room is small that's OK, we knew that. But the bathroom is like on a train size. My legs were touching the front wall. Shower was not comfortable either. The breakfast place was crowded, and we were told to come back later or take the food to the room when there were tables available. We were told they are reserved. When I asked the from desk if I should reserve a table for next morning, I was told that they do not reserve tables for breakfast. The second day explained the mystery. Apparently, when they give you the tray, there is a yellow label that you place on the table to indicate it is taken. As no one really speaks English, they couldn’t explain that to us. The room was clean and front desk people were very helpful. Parking is very affordable. For the first night we had to use the Times parking (because the hotel parking was full) and it cost us ¥5600, compared to hotel parking for ¥1500.

8/10 Good

Lovelyn

Stayed 1 night in Jul 2022

10/10 Excellent

Sachiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but offers great service. Easy walk from Namba station. Great breakfast!
Stayed 1 night in Jul 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 2 nights in May 2022

4/10 Poor

Dong

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Susan

Liked: Staff & service
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jan 2022

8/10 Good

Emil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a pleasant surprise at all
As usual the stay was fine. However, check in was not fine at all. To start with the check in staff couldn’t find me on their system for quite some time. After getting my key, I went to my room and was very surprised when I opened the door to find it full of luggage and a Korean man lying on the bed. Although probably not as surprised as he was. Obviously they had double booked the room, so we both went to the front desk to sort it out. Which was fine, and a very good reminder to always lock your door with the latch after getting into your hotel room. The real problem was that the front desk staff barely apologised to me, were quite rude to the Korean guy and didn’t apologise to him at all.
Stayed 1 night in Sep 2020

4/10 Poor

Emil

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed was uncomfortable, room to hot, and very very smelly. Supposed to be non smoking but definitely someone had smoked. Also it was very noisy, I wouldn’t recommend staying there
Stayed 1 night in Jun 2020

10/10 Excellent

Selinawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend , good location and the staff are friendly and helpful, the room is clean and comfortable, breakfast is good and delicious.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The staffs are very nice.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very convenient, room size is good too
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to shops and station. value to how much I paid.
Stayed 2 nights in Oct 2019

8/10 Good

WOLFGANG

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in the perfect neighborhood
Not all reception staff spoke English. Housekeeping was great. Location is perfect. Breakfast very good too.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Namba Station! Convenient store right next to it.
Stayed 3 nights in Sep 2019

6/10 Okay

Carrie

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location is good, closed to public area. and city center
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shopping and close to the airport train station.
Stayed 3 nights in Apr 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free hot drink dispenser (coffee, latte, mocha, etc) free cold drink dispenser (soda, carbonated water) free use of washing machine room is small as expected toilet is small as expected (similar feeling when using airplane's toilet)
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was too tight.
Stayed 1 night in Nov 2018

10/10 Excellent

Huey Khey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money with added touch of thoughtfulness
Value for money. Though the room was small, it was clean, cozy and fully equipped. The free drinks, shampoo bar though the room already has the basics, comics at the lobby area are thoughtful touches. Staff are helpful and polite. Hotel is at within walking distance to train stations, Kuromon Market and Dotoburi.
Stayed 5 nights in Oct 2018

8/10 Good

Pipoysama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and breakfast was good. Very near in dotonbori
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice location close to shopping area. value for money
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Too small rooms, not so good neiborhood Nice drinks (non alcoholic) free bar all day
Stayed 1 night in Jul 2018

10/10 Excellent

Kit Kwan Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Quick checkin and welcome drink provided, lot of manga for borrow.
Stayed 2 nights in Jun 2018

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD ACCOMMODATION FOR PRICE
The hotel is walking distance to the 2 train stations and the shopping areas. ( Namba and Dotonbori) The rooms were small but clean, the beds and pillows were very hard. ( You can request for softer pillows) The receptionists were very friendly and accommodating. They offered vending machines for refreshments free of charge, free pastries for breakfast (for those who didn't include breakfast in their booking) and coin washing and dryer machines. It's a very good hotel to stay in for a day or two in Osaka.
Stayed 2 nights in May 2018