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Great location for metro or train. Priced fairly. Shipping within walking distance. Advertised no smoking on property but the smoking area was right outside the front door so with every open and close of the door, the smoke smell came in and went right up the elevator.
Kerri
Stayed 5 nights in May 2024
Response from FUNAMOTO on May 25, 2024
Thank you for staying at our hotel. We apologize for the smell. We hope you were satisfied with your stay. The hotel is conveniently located and has many restaurants, so please use our hotel again when you come to Osaka. Thank you for taking the time to post a review. We look forward to seeing you again.
The staff was excellent especially Sengooku, she was very helpful, professional and very accommodating.
lourdes
Stayed 3 nights in May 2024
Response from Front staff Kuni on May 25, 2024
Thank you for staying at our hotel.Thank you very much for your kind words regarding our staff's service. It's truly an honor to be able to provide service that delights our customers. When you come to Osaka again we look forward to welcoming you back as our guest again. Thank you very much for taking the time to leave your feedback amidst your busy schedule.
The hotel was close to the subway and only a few minute walk to the closest convenient store. Also it’s about 15 min walk to dontoburi which was great.
I would recommend a stay here if you want to stay in Osaka
Josef
Stayed 3 nights in May 2024
Response from Front staff Sakate on May 23, 2024
Thank you very much for using our hotel. We are very happy to hear that you liked the location. We hope you will use our hotel again when you come to Osaka. We look forward to seeing you.Thank you for your review.
Easy clean and quiet. Also 24hr supermarket just outside the door was very convenient
Steven
Stayed 2 nights in May 2024
Response from namba on May 20, 2024
Thank you so much for choosing to stay at our hotel. We are delighted to hear that you were satisfied with our services.As you mentioned, it is very easy to walk to the 24-hour supermarket from our hotel. Furthermore, you can easily get to downtown by train or on foot.We strive to improve our services and look forward to seeing you again. Thank you so much for taking the time to write a review of our hotel.Front Desk Staff Namba
A great hotel in Shinsaibashi, very close to subway, spacious, clean and everything nice in the room. The bathroom is like new renovation and the room rate is really affordable. There have a 24 hours supermarket, McDonald & small restaurants next to the building. The only thing that I can't see anything outside the window, but I still recommend my friends to stay in this hotel.
Fiona
Stayed 4 nights in May 2024
Response from FUNAMOTO on May 19, 2024
Thank you for staying at our hotel.Thank you for your kind words.We hope you were satisfied with your stay.The hotel is conveniently located and has many restaurants, so please use our hotel again when you come to Osaka.Thank you for taking the time to post a review.We look forward to seeing you again.
Response from front staff SHINOHARA on May 16, 2024
We look forward to seeing you again.
6/10 Okay
Doug
Travelled with partner
May 5, 2024
Liked: Staff & service
A fair price for the amenities offered. Rooms are modestly sized but have all of the necessities covered. Biggest complaint was the poor WiFi. The connection was unstable allowing us to connect for short bits of time. We had to seek out wifi elsewhere
Doug
Stayed 2 nights in May 2024
Response from Front Kunimatsu on May 5, 2024
Thank you very much for staying at our hotel. We apologize for any inconvenience you experienced with the Wi-Fi connection. Please feel free to inform our front desk staff, and we will do our best to assist you promptly. Additionally, please understand that there may be times when the connection is less stable due to various factors. Your understanding is greatly appreciated.If you have the opportunity, we look forward to your next stay at our hotel. Thank you for taking the time to leave your comment amidst your busy schedule.
Overall experience is nice and location is very convenient. But the air-conditioning did not work very well, even when we turned it to 16 degrees, we still felt very hot in the room.
Kai Yan
Stayed 5 nights in Apr 2024
Response from Namba on Apr 30, 2024
Thank you very much for choosing to stay at our hotel. We sincerely apologize for any discomfort caused by the malfunctioning air conditioner in your room. We are currently investigating the issue to rectify it promptly. We hope that during your next visit, you will experience a significant improvement in the quality of our services. Your feedback is invaluable to us, and we appreciate you taking the time to review our hotel. We eagerly anticipate the opportunity to provide you with an enhanced experience in the future.Best regards,DESK FRONT STAFF Namba
8/10 Good
Nate
Apr 27, 2024
Liked: Cleanliness, staff & service, amenities
An average hotel. Walkable to dontonburi
Nate
Stayed 3 nights in Apr 2024
Response from Namba on Apr 27, 2024
Thank you for choosing to stay at our hotel.As you mentioned, our hotel is very conveniently located, and you can walk to Dotonbori with ease.Thank you for taking the time to write a review for our hotel.We look forward to seeing you next time.Desk Front Staff Namba
This place exceeded my expectations. Super cute and clean. Walking distance of dontonbori. Would most definitely recommend!
Jhunni
Stayed 3 nights in Apr 2024
Response from front staff HONDA on Apr 26, 2024
Thank you very much for staying at our hotel.We are very happy to hear that you enjoyed your stay with us.Thank you for your kind words!It's about a 1-minute walk from Yotsubashi Subway Station and within walking distance to Shinsaibashi, making it an ideal location for sightseeing in Osaka. We would like to do our best to further satisfy our customers. Please use our hotel again when you come to Osaka.Thank you for your cooperation in the review.I look forward to seeing you again.
The hotel is a walkable distance to Dotonburi and the downtown area! We really enjoyed the convenience of being close by to a lot of restaurants and train stations. Definitely recommend!
Alisha
Stayed 7 nights in Apr 2024
Response from front staff SHINOHARA on Apr 12, 2024
Thank you for your review. The customer is right. There are many restaurants around the hotel. We look forward to seeing you again.
Thank you very much for choosing our hotel.We look forward to your continued patronage of our hotel in the future.Thank you very much for taking time out of your busy schedule to give us your comments.
10/10 Excellent
Frederick
Apr 1, 2024
Frederick
Stayed 1 night in Mar 2024
Response from Front staff Shuto on Apr 21, 2024
Thank you very much for using our hotel this time.Because we received high praise from our customers,I feel relieved that we were able to provide you with a service that was worth the price during your stay.We would be happy if you would consider our hotel as your accommodation option the next time you visit Kansai, Japan.
Hotel was very clean & close to Shinsaibashi, Americamura and Dotonbori
Alyssa Luvilyn
Stayed 4 nights in Mar 2024
Response from Front staff prasad on Mar 17, 2024
Thank you for staying our hotel.We are very honored that you comfortable your stay at our hotel.We also glad that you liked our location too..When you come to Osaka again, we would be happy if you could stay at our hotel.We are look forward to see you again.Thank you for make a time to review.
Everything is good except really bad wifi and really small and uncomfortable smoking area.
kevin
Stayed 7 nights in Feb 2024
Response from Front staff SHINOHARA on Feb 29, 2024
Thank you for your very honest review. The customer is right. However, we also rent Wi-Fi, so please contact the front desk if you have an important meeting. Smoking areas are a problem even in hotels. We will consider further improvements in the future.
The location is the best, you can walk to Shinsaibashi for only 10 mins. The staff is very helpful. I wish there was a coin laundry at the hotel. Also, there is no digital safe in the room, so you need to put stuff in your luggage and lock it instead.
Tetay
Stayed 5 nights in Feb 2024
Response from Front staff Kunimatsu on Feb 25, 2024
Thank you for staying our hotel.We are happy that you like the location and also glad to receive compliments about the staff's service. The hotel does not have a washing machine, but there is a coin laundry nearby. We can also keep your valuables at the office if needed. Please feel free to ask our staff. Look forward to you will stay here again. Thank you made a time for the review.
Thank you for staying at our hotel.We are glad that you were satisfied with your stay.The hotel has a convenient location and restaurants.Please use our hotel again when you come to Osaka.Thank you for taking the time out of your busy schedule to post a review.looking forward to seeing you coming again
Average size room, good location close to transport and walking distance to dotonbori. Breakfast was the worst out of all hotels we stayed at, not worth paying extra for.
Verified traveller
Stayed 4 nights in Dec 2023
Response from Hotel staff prasad on Jan 11, 2024
Thank you very much for staying at our hotel.We are delighted to receive your compliments on the service of our hotel staff and the cleanliness of the rooms.There is a 24-hour supermarket and convenience store next door to our hotel.Our hotel is a 2-minute walk from Yotsubashi Station and 7-minute walk from Shinsaibashi Station and the shopping area.we be careful not to let this happen next time when morning breakfast.We are honored that you would like to use us again.We look forward to seeing you again.Thank you for taking time out of your busy schedule to comment.Hearton hotel Shinsaibashi Nagahori dori
Thank you very much for staying at our hotel.We are also happy to hear that you enjoyed your stay.This hotel is very convenient for sightseeing as it is close to the station.I look forward to seeing you again.Thank you for taking the time out of your busy schedule to post a review.
Close to subway, convenience store and McDonald. Staff is very nice and helpful. Room is clean and not cramped. Sufficient for 2 people to stay with some space for 2 24” luggages.
Only disadvantage I found is there is no coin washing machine.
Kanyarat
Stayed 5 nights in Nov 2023
Response from Hotel staff Nakagawa on Dec 8, 2023
Thank you for staying at our hotel.We are glad that you were satisfied with our hotel's staff, location, and rooms.Also, we apologize for not being able to meet your expectations regarding the washing machine.We look forward to your next stay.Thank you for your review.
Awesome stay and very accommodating. Room smelled a little strange but wore off once inside room. Amazing staff!!! Location was top notch too!!!
Lauren
Stayed 3 nights in Nov 2023
Response from Hotel staff prasad on Nov 10, 2023
Thank you for staying our hotel.We are very honored that you comfortable your stay at our hotel.We also glad that you liked our location too..When you come to Osaka again, we would be happy if you could stay at our hotel.We are look forward to see you again.Thank you for make a time to review.
Affordable prices, location right next to a 24 hour grocery store and mcdonalds
Christian
Stayed 5 nights in Oct 2023
Response from Front desk ISAO on Nov 4, 2023
Thank you for staying with us.We look forward to welcoming you back to Hearton Hotel the next time you come to Osaka.Thank you again for your cooperation in posting a review.
10/10 Excellent
Yim Ting Tina
Nov 3, 2023
Yim Ting Tina
Stayed 7 nights in Oct 2023
Response from FRONT on Nov 23, 2023
Thank you for staying with us.If you are planning to stay in Japan againWe'll be expecting you.
Thank you for staying our hotel.We are very honored that you comfortable your stay at our hotel.We also glad that you liked our location too..When you come to Osaka again, we would be happy if you could stay at our hotel.We are look forward to see you again.Thank you for make a time to review.
The staff are friendly but they do not speak English well. The breakfast is decent but would appreciate some options of fresh fruit and cereals.
It is a bit of walking to Dotonbori. But there is always the subway which is 2 minutes away. (But walking is good as you see more things.) Next door is a 24 hr supermarket and there is a laundromat 5 min walk. There are quite a few small restaurants scattered around.
Overall, I would recommend this place. Japan is just a nice country to visit.
Henry
Stayed 6 nights in Oct 2023
Response from Tanisaka on Oct 14, 2023
Thank you very much for choosing our hotel.We are very pleased to receive your compliments on our hospitality.As you mentioned, there is a 24-hour supermarket and restaurants nearby, which are also very popular with our guests.We look forward to your continued patronage of our hotel in the future.Thank you very much for taking time out of your busy schedule to give us your comments.
clean ans nice hotel to stay. small room but it’s okay as long as it is clean. free water and coffee at the lobby(plus points for tourists)
Joseph
Stayed 4 nights in Aug 2023
Response from Tanisaka on Aug 30, 2023
Thank you very much for choosing our hotel.We are very pleased to receive your compliments on our cleaning.We look forward to serving you in the future.Thank you very much for taking time out of your busy schedule to give us your comments.
Thank you for staying at Hearton Hotel Shinsaibashi Nagahoridori.We are looking forward to seeing you again.
10/10 Excellent
Yang Nyit
Aug 24, 2023
Yang Nyit
Stayed 5 nights in Aug 2023
Response from FRONTDESK ISAO on Nov 13, 2023
Thank you for staying with us. Thank you for taking the time out of your busy schedule to post.
6/10 Okay
man ho
Travelled with family
Aug 23, 2023
Disliked: Cleanliness
Noisy
man ho
Stayed 7 nights in Aug 2023
Response from FRONT DESK TSUKAMOTO on Aug 23, 2023
Thank you very much for using our hotel this time. We sincerely apologize for the inconvenience caused by NOISY. If you would like a quieter room, please make a request at the time of booking and we will do our best to accommodate you. Thank you very much for your review.
Really central. easy to walk to main areas and metro stations. Friendly and helpful staff.
Tsong
Stayed 1 night in Aug 2023
Response from ハートンホテル心斎橋長堀通 篠原 on Aug 19, 2023
Thank you for staying at Hearton Hotel Shinsaibashi Nagahori.It is easily accessible from Yotsubashi Station, making it easy to go to sightseeing spots.We are very happy to receive praise from our customers.looking forward to seeing you coming again
6/10 Okay
Aaron F.
Jul 27, 2023
It’s ok. Hopefully there are english channels coz not everyone in the world speaks Japanese.
Aaron F.
Stayed 2 nights in Jun 2023
Response from Hotel staff Nakagawa on Jul 27, 2023
Thank you for your staying.I'm looking forward to your coming again.Thank you for your review.
Response from Hearton Hotel Shinsaibashi Nagahoridori liao on Jul 24, 2023
Thank you very much for choosing our hotel. We are delighted to hear that you enjoyed a pleasant stay with us.we hope you will visit us again when you have a chance to come to Osaka.
Thank you for using Hearton Hotel Shinsaibashi Nagahoridori.There is a 24-hour supermarket, McDonald's, and a train station next to our hotel.I am very happy to see that you enjoyed your stay at the hotel.We are looking forward to seeing you again.
This is a very well located hotel. Just off the main drag of Shinsaibashi, it is far enough away to feel quiet and relaxing but still a really easy walk to some great shops and food options. The hotel is a little dated but the staff are lovely, the room was clean, and the location was so great.
Monique
Response from Tanisaka on Jun 26, 2023
Thank you very much for choosing our hotel.We are very pleased to receive your compliments.As you mentioned, there are many fashionable stores and restaurants in the area, and we are sure that you will enjoy your stay with us.We look forward to serving you in the future.Thank you very much for taking time out of your busy schedule to give us your comments.
Everything is very good, better than expected, small but sophisticated, has everything, quiet, good breakfast, downstairs is a two story Aeon supermarket, McDonald's, lawson, best of all, go downstairs is a 2 minute walk to the auto laundry, just as perfect as the best hotel I have ever stayed in, so convenient
Grace
Stayed 3 nights in Jun 2023
Response from Hearton Hotel Shinsaibashi Nagahoridori LIAO on Jun 12, 2023
We are very happy to hear that you had a comfortable experience during your stay. and it's very happy to get your compliment. We will continue to do our best to be a good hotel. looking forward to seeing you again. Thank you for posting this time.
Perfect location! Spacious room (for Japan’s standards) and super clean. Amenities were great. But honestly can walk anywhere and everywhere
Tania
Stayed 5 nights in May 2023
Response from Hearton Hotel Shinsaibashi Nagahoridori LIAO on May 14, 2023
Thank you very much for using Hearton Hotel Shinsaibashi Nagahoridori. We are very happy to hear your compliments about the location of our hotel. We would appreciate it if you could choose our hotel when you come to Osaka. Thank you for posting this time.
10/10 Excellent
Sabrina
Travelled with partner
Apr 13, 2023
Liked: Cleanliness, staff & service, amenities
Great location, close to shopping and dining. Has a grocery store next door.
Sabrina
Stayed 4 nights in Apr 2023
Response from Hotel staff Nakagawa on Apr 13, 2023
Thank you for your staying at our hotel.I'm glad that you satisfied about hotel location.I'm looking forward to your coming again.Thank you for your review.