4/10 Poor
Apryle
Travelled with partner
May 6, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed here for 2 nights and 3 days. We checked in, they gave us a handicap accessible room and I informed them that we didnāt real need that room and they wouldnāt change us.i booked this room because of the pools and the hot tubs and breakfast .. the hot tin was broken .. no one fixed it even after asking.. we walked over 20 miles in a day and just wanted to relax in a hot tub.. nope .. instead filthy dirty and and broken jets.. breakfast is until 9:30 we had to make sure we were up really early to even have a chance at getting breakfast.. I have never seen so many people fighting over food and lines like that. They should be ashamed of how many people are in there and by the time you get to the food the yogurts and stuff like that are gone .the room had ants all over the bathroom floor and our mattress looked really worn and dirty. We will never stay here again.. too many people and not enough staff to accommodate. Not worth what we paid.
Apryle
Stayed 2 nights in Apr 2024