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There was much construction happening around the hotel which made getting there difficult. It is a little dated and could use some new furniture.
The breakfast was one of the best! Great location with great options for dinning and walking.
Currently doing work in a few of the rooms. One of which was on the floor above me, so I asked to move rooms.
Management got it all sorted within a couple of minutes.
Great customer service.
Great stay! Located close to the square with plenty of cute shops all around. Comfortable and clean room and the breakfast was delicious wirh plenty of options from yogurts to bacon and eggs. Wiuld highly recommend.
This hotel and the rooms are comfortable and cozy. The staff was friendly, quick and efficient. Breakfast has a wide variety of choices. Enjoyed my stay!
Sylvia
Stayed 3 nights in Dec 2021
8/10 Good
Verified traveller
Business traveller
Dec 8, 2021
Liked: Room comfort
Disliked: Property conditions & facilities
Bra läge - men slitet och normalservice för 3* hotell .
It's pretty old and outdated. At keast ut was clean. The hotel description said there was parking, but mentioned NOTHING about it being $21/day. And the hot tub is just that, a big metal hot tub. No jets, and more warm than hot.
I would not stay there again. There are better hotels in the area.
Super centric, just a few blocks from most city’s points of interest. Varied breakfast and spacious room for three, with comfy beds and a well-equipped bathroom. Staff is friendly, only one receptionist a bit distant but not a major thing.
On the not-so side the parking facility is somewhat tricky to access but the staff fixes that by texting them prior to one’s arrival.
Very hospitable and friendly staff, I had made an error in my reservation of car park with charging station for my car, but they had taken a note of that and made corrections by themselves, very clever.
Breakfast was included, I made a mental note of some very tasty Pain au Chocolates....
We loved the customer service! The location is perfect for walking to food and stores within Orebro. The room was very nice and the beds and bedding were exceptional. Great breakfast buffet, despite a pandemic. We will be back!
En härlig övernattning med hela familjen på 11 personer. Mycket god frukost!
Verified traveller
Stayed 1 night in Jan 2024
Response from Welcome Office Manager on Feb 7, 2024
Hej,Tack för att du tog dig tiden att lämna ett omdöme och din fina feedback. Det är något vi värdesätter stort.Vad kul att ni trivdes så bra hos oss och jag ska absolut framföra att du gillade frukosten lite extra till vår frukostpersonal!Hoppas att du väljer vårt hotell även i framtiden.Vi önskar dig en jättefin vecka och varmt välkommen åter!Med vänliga hälsningarNatalie NorbergWelcome Office ManagerClarion Hotel Örebro
6/10 Okay
sofia
Jan 21, 2024
Disliked: Property conditions & facilities
sofia
Stayed 1 night in Jan 2024
Response from Welcome Office Manager on Feb 20, 2024
Hej Sofia, tack för ditt omdöme. Då vi inte vet exakt vad som fått dig att ge omdöme 6 av 10 kan vi inte svara på exakt vad vi kan göra bättre eller om något inte fungerat som det ska. Vi välkomnar alltid synpunkter på vad vi kan förbättra och vi hoppas du kommer tillbaka!
10/10 Excellent
Charlotte
Jan 21, 2024
Charlotte
Stayed 1 night in Jan 2024
Response from Welcome Office Manager on Feb 20, 2024
Hej Charlotte, wow vilket toppenfint omdöme. Tack för det och varmt välkommen tillbaka!
8/10 Good
Olov
Jan 20, 2024
Liked: Cleanliness, staff & service, room comfort
Olov
Stayed 1 night in Jan 2024
Response from Welcome Office Manager on Feb 19, 2024
Trevlig personal, äldre slitna möbler, rummet var inte städat ordentligt och hygien artiklar så som balsam och hudkräm saknades
Simon
Stayed 1 night in Jan 2024
Response from Welcome Office Manager on Feb 20, 2024
Hej Simon, tack för ditt omdöme. Vad trevligt att höra att vår personal gjort ett gott intryck. Däremot ber vi om ursäkt att rummet inte var iordningställt som det ska vara samt att vissa hygienartiklar saknades. Detta har lämnats vidare internt, så vill vi inte uppfattas och vi ska göra bättra
Response from Welcome Office Manager on Feb 7, 2024
Hi Morgan,Thank you for the kind feedback. We really appreciate you taking the time to help us with this.We hope that you chose our hotel even next time that you are in Örebro.Warmest welcome back again and have a great week!Best regards,Natalie Norberg Welcome Office ManagerClarion Hotel Örebro