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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Ocean View with Private Balcony - AI | |||||||||||||||
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| Partial Ocean view with Balcony - AI | |||||||||||||||
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| Deluxe Ocean View / Minibar & Balcony - AI | |||||||||||||||
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| Ocean View Family Promotion - AI | |||||||||||||||
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Property Amenities
The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Open nightly, the El Cozumeleno's disco bar offers karaoke. The resort includes a small fitness room.
Room Amenities
Rooms
The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).
El Cozumeleno offers 252 guestrooms in two wings of nine and six stories. Rooms feature balconies or ground-floor patios furnished with chairs and cocktail tables. Tropical decor includes pastel and white walls, tile floors, and light-colored furniture.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Please note items that are not included; these require a surcharge.
Food and beverages
Kids' club
Not included
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
El Cocal - Casual open-air, sea-view restaurant serving buffet breakfasts, à la carte lunches, buffet dinners.
Sample lunch menu for El Cocal
Salads/soups:
Main courses:
Desserts:
La Veranda - Air-conditioned fine-dining dinner restaurant with pink-marble floor. À la carte service. Reservations required. Dress code: Long pants, sleeved shirts, closed-toe shoes for men. No shorts or beach sandals for women.
Sample dinner menu for La Veranda
Appetizers:
Salads/soups:
Main courses:
Desserts:
Bananas Bar - Beach spot serving tropical drinks, burgers, hot dogs, nachos from late morning to early evening.
Snack Bar - Open-air poolside bar serving tropical drinks, burgers, hot dogs, nachos from early morning to late night.
Lobby Bar - Open from early evening to late night for cocktails, tropical drinks.
Pool Bar - Open mid-morning to early evening.
Donatello Bar - Open from late night to after midnight in karaoke/disco.
Entertainment
Activities include:
Not included: Scuba-diving tours
Recreation
The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
Comprising both rocky and sandy sections, the resort's 200-meter (219-yard) beachfront features calm water in most weather conditions, snorkeling opportunities, and thatched-roof palapas for shade.
A three-level, freeform activities pool extends 73 meters (80 yards) and includes jetted sections and a swim-up bar. The pool's highest level lies behind a waterfall under a domed, open-air pavilion and is adjoined by a 10-person spa tub. A second, "quiet" freeform pool measures 30.5 meters (100 feet) and is paired with 3.75-meter-diameter (12-foot) children's pool containing a mushroom-shaped shower. Elevated between above the beach is a six-person spa tub providing sweeping sea views.
Use of snorkeling gear, kayaks, and boogie boards is part of the All-Inclusive Plan. An independently operated dive shop at the resort provides an introductory scuba-diving lesson in the pool and snorkeling tours in front of the resort. Dive-shop services include scuba-diving instruction and reef, sunken-ship, and night dives. The dive shop also offers Jet Skis, banana-boat rides, parasailing, sunset cruises, and fishing--all for surcharges.
Cozumel Country Club's 18-hole championship course lies across street and is open to the public. Use of the resort's tennis court and miniature-golf course are part of the All-Inclusive Plan.
The recreational activities listed below are available either on site or near the resort; fees may apply.
Promotions
Honeymooners' special
Honeymooning couples receive the following upon check-in:
Couples must present their wedding certificate at check-in. The certificate must not be more than three months old at check-in.
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners' special" in the Special Requests box to receive this promotion.
Showing 1 - 10 results (of 458) · See more El Cozumeleno Beach Resort All Inclusive reviews
out of 458 reviews
“Best Resort Ever!”
Everything From start to Finish was Amazing. I have not stayed at any other resort in Cozumel, But it couldn't get any Better. Wonderfull View, awsome crew.
“A great hotel for the money!”
Our first room, which was a garden view, wasnt great; the AC didnt work well, we didnt have a view & the bed was uncomfortable, but luckily after 4 days, we got upgraded to a much better room. All the staff was extremely friendly & accommodating! For dinner reservations at the nicer restaurant, there was a line outside the restaurant at 8am, which was too early for us, but if you want an early reservation, get there at 8am! We really enjoyed all the activities; ping pong, pool, mini golf, snorkeling & kayaking, so make sure you take advantage of them! As for the tvs, most of the channels are in English & they do have 5 movie channels (HBO). I would recommend bringing playing cards (popular in the lobby), a watch or alarm clock (they don't have clocks anywhere), sunscreen that has mosquito repellent it in (my boyfriend got bit up!), at least $30 in 1 dollar bills(it comes in handy for leaving tips, or bargaining with locals), and you should bring hiking sandals for the beach because there are a lot of broken shells. Also, everyone accepts U.S. money, so there is no need to get Pesos. The walk to town from the hotel is much farther then it looks, so always take a taxi; it'll be around $8. All the taxis we were in were clean and the drivers friendly, so no need to worry. The food at both restaurants was only satisfactory, but I didnt expect much more for the price. Overall, our trip to Cozumel and our stay at El Cozumeleno were great, so I highly recommend this resort!
“Our 4th stay here.....”
We LOVE this place! We brought another couple with us this year, and as always, the El Coz didn't let us down. We upgraded to a deluxe room and were very satisfied. It was in the older section, very quiet and the room was super with the wrap-around balcony!
“An excellent place to stay”
ROOM - The rooms at the Cozumeleno are very comfortable and spacious. All have air conditioning and the ocean view rooms truly do have an impressive ocean view. The bed is a bit hard, but the room is kept very clean by the maid service. SERVICE - The service is where the Cozumeleno really shines. We haven't been to a resort with better service. There were always two people waiting on our table at the restaurant and our drinks were never empty while we were sitting by the pool. We asked the front desk how we confirm our return flight and they immediately put us on the phone with an airline representative who could confirm it. FOOD - The only downside of the Cozumeleno. We expected the food to be better for the price. The buffet appeared to get better as the week went on and by Friday the food was of decent quality. However, the restaurant, La Veranda, was horrible and should have been much better for the price. Go out for dinner in San Miguel if you're there early in the week and go to the theme nights at the buffet later in the week. Avoid La Veranda. DRINKS - The drinks were decent and there were bars galore. We recommend the Bloody Mary's, Long Island Ice Teas and Pina Coladas. POOL - One of the nicest resort pools we have ever seen. It's large and clean, but a bit cold in the winter.
“We will do a return visit”
From the moment we arrived, everything was wonderful. Accommodations were outstanding, staff were friendly - did everything to make you comfortable and most spoke remarkable English. All the activities you could think of or just relax, similar to a cruise ship - food was plentiful all day long and until 1 a.m. During the week we were there, they had four shows in the evening that were very well done. We found it so wonderful we are already planning a return trip.
“Fabulous Vacation”
Everything about El Cozumeleno was top-notch: the pools, the beachfront, the rooms, the restaurants, the activities, and especially, the people. We had a wonderful time and will definitely return.
“Can't wat to go back”
Great place to stay. Very friendly and helpful staff. Would defnitely go back again and recommend this place to friends and family. Thank you to the hotel and staff that made this vacation a memorable one.
“Going back ASAP taking the rest of the family next time”
It was a great vacation, if you like to snorkel, love great views, great service, friendly people, and all the food and beverages you want. we seen families as well as honeymooners having a great time. the all inclusive is just that, the mini bar, room service, everything was included. I can't think of any negatives about our stay. Yes, you could say some of the food was not to my taste, but thats anywhere. we had no problem finding plenty of good food and beverages during our stay. The beds were a bit firm, but that seems to be the norm in Mexico. by the end of the day you are to tired to notice anyway. If you don't have a great time it is your fault. the staff will do anything to help you have a wonderful stay.
“Wonderful Vacation - Can't Wait to Return!”
My friend and I have never been to Cozumel or an all inclusive resort - so we were a little apprehensive about safety on the island and the food/drink quality. Turns out we had nothing to worry about. The buffet has lots of choices and if you don't see anything you like - ask for the menu. Make reservations for the nice restaraunt for dinner (read about dress code-not as strict for girls but was for boys). If you ask, they will make drinks a double shot. After talking to people about the island, we decided to rent a scooter to check it out. Locals are friendly and we didn't feel afraid to be by ourselves. The hotel grounds, lobby, and pools are beautiful. Beware of the music and intercom around the pool - it's very loud. The hammocks are fun and the tiki huts are far from the pool and very relaxing. The water is very clean and clear and the snorkeling right off the beach is amazing. Our room was kept very clean, the a/c worked very well and it was quiet all around us our entire stay. The hotel had activities for teens and shows some nights for families. We went for a relaxing time on the beach and had a wonderful time! We will definately go back!
“not for people who want peace and quiet”
The hotel is beautiful and well maintained. The front desk is often where problems arise although this time it was great. The big problem with the hotel is the kids. The parents apparently feel that once they arrive its up to the hotel to watch them. They scream all day long ,take over the swim up bar and the hot tub, and in general ruin the other peoples stay. It is for that reason that we will no longer return.
TripAdvisor Traveller Rating:
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Showing 1 - 10 results (of 458) · See more El Cozumeleno Beach Resort All Inclusive reviews
The preferred airport for El Cozumeleno Beach Resort All Inclusive is Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 4.4 km / 2.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
