4/10 Poor
Timothy Michael
Travelled with family and small children
Mar 19, 2024
Disliked: Amenities, property conditions & facilities
Check in was a hassle, my ocean view room with 2 beds had one bed a dirty couch and the view was blocked by trees and to my left was an abandoned house. Had to pay extra for a fridge that didn’t work. The shower was leaking and wouldn’t shut off, screws protruding up from the floor.. real safe for our 2 year old boy. The toilet in the room above was dripping thru the ceiling onto the our toilet. I booked 2 rooms and my parents room was way nicer and on the 6th floor. After 24 hours and 7 of those hours we had no room at all. We had to move our bags to my parents room and check out until the new room was ready at 3:30 pm the next day. New room was much better and the fridge worked but the ac vent dripped onto the bathroom floor the entire week so we had to keep a towel on the floor. The drinks were disgusting I had to buy my own liquor in town because the tequila and rum tasted like rubbing alcohol and would give you a serious hangover and off just a few drinks. Food was ok, You could find something to eat but nothing special.. The views are nice and the pool was refreshing. Beach was nice for swimming and seeing all the fish. Despite all the negativity I still made the best our vacation but I personally would not return to this resort. Spend the extra to make sure you have a nice clean room with proper amenities and name brand alcohol and other drinks if you don’t drink alcohol you will be limited to soda machine and fake orange juice and water.
Timothy Michael
Stayed 7 nights in Mar 2024