The hotel staff was charming, helpful, and cheerful during my stay. Despite booking three months in advance, I could not secure a room on the first floor, which was disappointing. However, the fact that breakfast was included every day came as a pleasant surprise as it was not mentioned on Expedia during the booking process. I understand that the hotel was fully booked due to the CA Bar Exam, which was the reason for our visit. The hotel's location is convenient, being only an eight-minute walk from the Conventions Center.